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The Future of HR For Dealerships 072811
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– KPA CONFIDENTIAL –
The Future of HR For DealershipsJuly 28, 2011
Speakers
Moderator Presenter
Becky RossMarketing Manager
Tamara LischerPHR-CA, HotlinkHR Client Advocate
303-228-2385 [email protected]
Questions
• If you have questions during the presentation, please submit them using the “Questions” feature
• Questions will be answered at the end of the webinar
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SHRM 2011 ANNUAL CONFERENCE
– KPA CONFIDENTIAL –
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Keynote Speakers
– KPA CONFIDENTIAL –
• Sir Richard Branson− Founder and President, Virgin Group
• Arianna Huffington− President and Editor-in-Chief, Huffington
Post Media Group• Tony Hsieh
− CEO, Zappos• Michael J. Fox
− Actor, Author and Advocate
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HR Trends
– KPA CONFIDENTIAL –
1. Building an authentic culture
2. Providing work/life balance
3. Community involvement
Tip: Following these trends will help you recruit and retain top talent
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Defining Company Culture
– KPA CONFIDENTIAL –
• Unique and authentic• Live and breathe the culture• Be willing to hire and fire by it• Hire those who will thrive in the culture
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Company Culture Importance
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• Competition for talent− Other dealerships− Other industries
• “Businesses often forget about the culture and, ultimately, they suffer for it because you can’t deliver good service from unhappy employees.”
-Tony Hsieh
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Work/Life Balance
– KPA CONFIDENTIAL –
• Flexibility is critical− Job-sharing− Flex-time− Additional holidays
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Community Involvement
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• Be a “force for good”• Corporate responsibility and community
involvement• Dealerships’ use of reputation management
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HR’s Role
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• Evolution:− Transactional processes− Opportunity to define and align
workplace for successful recruitment and retention
• 35% operating expense spent on people• Focus on recruiting and retaining top talent• “You will either make a difference or ask
what difference does it make?”-Steve Gilliland
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Questions and Answers
– KPA CONFIDENTIAL –
QUESTIONS?
Contact Information
13– KPA CONFIDENTIAL –
The recorded webinar and presentation slides will be emailed to you today.
866-356-1735
