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SOCIAL SAVVY: A SOCIAL MEDIA PRIMER: ALIERA PETERSON, PR & SOCIAL MEDIA SPECIALIST BRUNET-GARCÍA MULTICULTURAL ADVERTISING & PR

Social Savvy: A Social Media Primer

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Aliera Peterson met with the UNF Chapter of the PRSSA and gave a presentation about social media's role in the integrated marketing mix.

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Page 1: Social Savvy: A Social Media Primer

SOCIALSAVVY:

A SOCIAL MEDIA PRIMER:ALIERA PETERSON, PR & SOCIAL MEDIA SPECIALISTBRUNET-GARCÍA MULTICULTURAL ADVERTISING & PR

Page 2: Social Savvy: A Social Media Primer

WHAT DOPEOPLE WANTFROM ONLINE EXPERIENCES?

Everything•All the time•With options•Easy & Immediate•

B2C Experiences

B2B

Exp

ecta

tion

Page 3: Social Savvy: A Social Media Primer

QUESTIONS:CRITICAL

What do I want to share?1. Who do I want to share it?2. Why should they care?3. What information do they want from me?4. How do they “take” their information?5. What do I want them to do?6.

Page 4: Social Savvy: A Social Media Primer

SOCIAL

eek out your audience.

bserve their conversation.

reate your action plan.

mplement your action plan.

nalyze reach and effectiveness.

earn from your mistakes & success.

Page 5: Social Savvy: A Social Media Primer

SEEK OUTYOUR AUDIENCE.

Twitter Facebook MySpace Linked In

(Where do they hang out online?)

Page 6: Social Savvy: A Social Media Primer

OBSERVE THEIRCONVERSATION.

(What is your audience talking about?)

Page 7: Social Savvy: A Social Media Primer

CREATE YOURACTION PLAN

(Make sure to channel overarching strategies)

Page 8: Social Savvy: A Social Media Primer

IMPLEMENT YOURACTION PLAN

Page 9: Social Savvy: A Social Media Primer

ANALYZEREACH & EFFECTIVENESS

(Establishing baselines for future efforts)

Page 10: Social Savvy: A Social Media Primer

LEARN FROMYOUR MISTAKES & SUCCESSES

Page 11: Social Savvy: A Social Media Primer

BLOG

TRADESHOWSWEBINAR

EMAIL

TOOLBOXTHE

BROCHUREADSTWITTER

RADIOCOMMERCIAL

LOGO

PRESS RELEASEWEBSITECONFERENCE

Page 12: Social Savvy: A Social Media Primer

FACEBOOK:

Page 13: Social Savvy: A Social Media Primer

LINKED IN:

Page 14: Social Savvy: A Social Media Primer

TWITTER:

Page 15: Social Savvy: A Social Media Primer

YOUTUBE:

Page 16: Social Savvy: A Social Media Primer

YOUR BLOG:

Page 17: Social Savvy: A Social Media Primer

RISKS...THERE ARE

Data Integrity•Intellectual Property•Privacy•Overexposure•Reputation Management•

Page 18: Social Savvy: A Social Media Primer

Integrated MarketIngCaMPaIgn

FIRST COAST HISPANICCHAMBER OF COMMERCE

SOCIALSAVVY:

A SOCIAL MEDIA PRIMER:ALIERA PETERSON, PR & SOCIAL MEDIA SPECIALISTBRUNET-GARCÍA MULTICULTURAL ADVERTISING & PR

Page 19: Social Savvy: A Social Media Primer

JACKSONVILLEPUBLIC LIBRARY

Goal: Increase the number of new

cards issued and use of the

library’s web site

Page 20: Social Savvy: A Social Media Primer

JACKSONVILLEPUBLIC LIBRARY

Page 21: Social Savvy: A Social Media Primer

JACKSONVILLEPUBLIC LIBRARY

# of

Ca

rds

Issu

ed

2008

14,000

2009

28,123

Page 22: Social Savvy: A Social Media Primer

WORLDAFFAIRS COUNCIL

Goal: Increase Young Professional Membership

Page 23: Social Savvy: A Social Media Primer

WORLDAFFAIRS COUNCIL

Page 24: Social Savvy: A Social Media Primer

WORLDAFFAIRS COUNCIL

# of

Mem

ber

ship

ind

ivid

ua

ls

ind

ivid

ua

ls

ho

use

ho

ld

ho

use

ho

ld

2008

793873

463544

2009

Page 25: Social Savvy: A Social Media Primer

FCHCCAchieving The Dream Scholarship

Goal: Increase awareness and

the number of applications

Page 26: Social Savvy: A Social Media Primer

FCHCCAchieving The Dream Scholarship

¡GANA $2000 EN BECAS UNIVERSITARIAS!

MAYOR’S HISPANIC

AMERICAN ADVISORY BOARD

FIRST COAST HISPANICCHAMBER OF COMMERCE

El Mayor’s Hispanic American Advisory Board

y el First Coast Hispanic Chamber of Commerce

otorgarán 16 becas a estudiantes hispanos elegibles.

PARA APLICAR Y VER MÁS DETALLES, VISITA

http://www.fchcc.com/scholarships.asp

LOS REQUERIMIENTOS DE LAS BECAS VARÍAN LIGERAMENTE ENTRE

LAS DOS ORGANIZACIONES.

El plazo de admisión vence el 4 de septiembre de 2009.

PARA MÁS INFORMACIÓN, contacta a José Rodriguez a través del correo

electrónico: [email protected].

PARA PATROCINAR ESTE PROGRAMA DE BECAS, comunícate con Ed Perez

por el 904.534.0674.

PATROCINADO POR:

OTROS PATROCINADORES:

Page 27: Social Savvy: A Social Media Primer

FCHCCAchieving The Dream Scholarship

# of

Ap

plic

atio

ns

2008

15

2009

150

Page 28: Social Savvy: A Social Media Primer

DISCUSSIONSOCIAL

SAVVY:A SOCIAL MEDIA PRIMER:ALIERA PETERSON, PR & SOCIAL MEDIA SPECIALISTBRUNET-GARCÍA MULTICULTURAL ADVERTISING & PR