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Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Page 1: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

helping create brands for the future

All content copyright

Page 2: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

Sankalp Unconvention Summit 2013 Garage Session: Leveraging Social Media: Going Beyond the Obvious

Date 17 April 2013

Contact [email protected], [email protected]

Page 4: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

What this session promises ‘not’ to do

05

Share social media ‘gyaan’

Recommend social media as the panacea for all issues

Devise a social media strategy for your organisation

Talk about social media basics and concepts

Page 5: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

What we intend to discuss

05

Three big challenges that social enterprises face after

‘first foray’ into social media

Content

Engagement

Scale

Broad strategies to tackle the above

Case Studies

Page 6: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

Block 1 – The Content Challenge

Page 7: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

Issues at hand

05

Block 1 – The Content Challenge

High noise environment

Highly competitive, everyone is a publisher

Domination of visual communication

Technical expertise

Investment

Copyright

Multiple channels

How to meaningfully repurpose and not just replicate

Page 8: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

Solving the content challenge

05

Block 1 – The Content Challenge

Curation

• Beat the clutter

• Help ‘make sense’

• Use technology to reduce human effort

• Focus on human effort where it adds most value – building context and trust

Creation

• High-quality content

• Visually rich

• Global appeal

• Become a publisher with a nimble set-up

Page 9: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

Block 1(A)

Leveraging Curation for Content

Scalability

Page 11: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

11

IMAGE

“A Content Curator is someone who

continually finds, groups, organizes

and shares the best and most relevant

content on a specific issue online.

The most important component of

this job is the word "continually.”

- Rohit Bhargava

Content Curation

Image Source: http://www.flickr.com/photos/twincityscene/3458007021/

Page 12: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

11

IMAGE

“Content curation is the organizing,

filtering and “making sense of”

information on the web and sharing

the very best pieces of content that

you’ve cherry picked with your

network.” - Beth Kanter

Content Curation

Image Source: http://www.flickr.com/photos/andrewmalone/686342524/

Page 13: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

11

IMAGE

“Content curation is not just about

pulling information from the web and

reposting it. It is about evaluating

content and creating a valuable

experience for your audience.”

- Blog.atomicreach

Content Curation

Image Source: http://www.flickr.com/photos/isante/4814320003/

Page 15: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

Exercise How do you currently organise/filter information online?

Which tools do you use to ‘curate’ knowledge around your

subject?

Page 16: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

3 key stages in curation

05

Inputs

•Source of information

•Type of content identified

Organisation

•How is content organised?

•List

•Visual

• Chronological

• Interlinked

• Does it allow annotations?

Venue

•Where can the identified content be shared?

Page 17: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Email Subscriptions

Value

> Delivered in inbox periodically

Limitations

> May add to inbox clutter

> No social sharing enabled

Curation Techniques: Basic: Emailers

Page 18: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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IMAGE

Curation Techniques: Basic: Google Alerts

Google Alerts

Input

> Keywords (Automated)

Value

> Track

> Own business

> Competition

> Industry

Page 19: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

11

IMAGE

Curation Techniques: Basic: RSS Feeds

RSS Feeds – basic?

Input – web destinations

Value

> Keeps users updated about

latest content from their

favourite destinations without

having to visit different

websites

Page 20: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

11

IMAGE

Curation Techniques: Basic: Twitter Lists

Input

> Handpicked

individuals/organisations

Twitter Lists

> Max 20 lists

> 500 people

Value

> Helps organise followers/non-

followers into specific groups

> Takes away need to scan your

entire feed

> Access to focused content/

specific topics

> Thought Leadership – public

lists

> Content resource – private lists

Page 21: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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IMAGE

Curation Techniques: Basic: Twitter Hashtags

Twitter Hashtags

Input

> Keywords

> Automated

Value

> Discovery by topics not

confined to people

Page 22: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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IMAGE

Curation Techniques: Basic: Facebook Interest Lists

Facebook Interest Lists

Input

> Handpicked

Value

> Benchmarking

content/initiatives

> Ease of sharing in FB

environment

> Personal-professional content

in proximity but defined by

boundaries

Page 23: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Facebook Interest Lists

Input

Organisation

Venue

Curation Techniques: Basic: Facebook Interest Lists

Page 24: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Curation Techniques: Intermediate: Storify

Storify

Helps users aggregate and display

photos, tweets and other social

content

Popular as a form of live-blogging

and social story-telling

Value

> Context through chronology

> Aggregates different content

formats

> Great for reporting events and

happenings

Page 25: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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IMAGE

Curation Techniques: Advanced: Scoop.it

Scoop.it

‘Scoop.it helps people and

businesses shine on the web by

sharing content that matters.’

Intuitive interface/user

experience

Visual collection of stories

Helps build authority

Helps focus on specific topics

Good combination of human

filtering and automation

Popular among educators

Page 26: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Step 1 – Create a topic

Curation Techniques: Advanced: Scoop.it

Step 2 – Install a bookmark

Page 27: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Step 3 – Evaluate suggested content

Curation Techniques: Advanced: Scoop.it

Page 28: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Step 4 – Add insight & choose ‘venues’

Curation Techniques: Advanced: Scoop.it

Page 29: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Curation Techniques: Advanced: Scoop.it

Step 5 – “Follow” other curators

By topics or users

Page 30: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Topic boards represented in a visual format

Curation Techniques: Advanced: Scoop.it

Page 31: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Curation Techniques: Advanced: Flipboard (Mobile)

Flipboard

‘Personal magazine, filled with

things you care about’

Interest graph meets social graph

Visual delight

Great user experience

Aesthetics are a key driver of

content

Relevance

> Individual – aggregate

favourite resources

> Organisation – create

magazines

Available on smartphones and

tablets

> Elite audience group in India

Page 32: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

There are many more…

05

Other Curation Tools

Source: Mindmap by Robin Good: http://www.mindmeister.com/55395228/content-curation-tools-the-newsmaster-toolkit-by-robin-good-2012

Page 33: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

There are many more…

05

Source: Mindmap by Robin Good: http://www.mindmeister.com/55395228/content-curation-tools-the-newsmaster-toolkit-by-robin-good-2012

Other Curation Tools

Page 34: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

11

IMAGE

Did you?

> Go deep in your research

(source identification +

evaluation)

> Give credit, attribute content

to owner

> Add a point of view

> Build a balance between

human effort and automation

> Add value

Important guidelines that define ‘Curation’

Image Source: http://networkedblogs.com/yo9S2?ref=nf

Page 35: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

Block 1(B)

Creating Compelling Content

Page 36: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Creating great content - Animations

Professional looking animated style presentations

Page 37: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Creating great content – Unique presentations (Prezi)

Page 38: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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IMAGE

Creating great content - Photos

www.pixabay.com

65,000 free images

Can be used for personal

and commercial use without

author attribution

Page 39: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Creating great content - Photos

One of the best resources to identify creative commons images across key search destinations

Page 40: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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IMAGE

Creating great content - Templates

Visual templates key for

content on Facebook

> EdgeRank algorithm

favours visual content

Page 41: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Creating great content – Photos (posters/templates)

www.posterini.com

Free web app

Create customizable posters

Page 42: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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IMAGE

Creating great content - Videos

www.slide.ly

Quick videos from photos

Add music

Similar tools

> Animoto

> Knovio

Page 43: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

11

IMAGE

Creating great content - Professional Voice-overs

www.slidetalk.net

Convert text into a

voiceover speech

20+ languages

70+ voices

Use – tutorials, elearning

Similar tools

> HelloSlide

Page 44: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

10

Creating great content – Multimedia

Visual showcase of different formats – www.jux.com

Page 45: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Creating great content – Multimedia (remixed)

Mozilla Popcorn – example of Transmedia Storytelling

Page 46: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

Tipping Point

06

#ThinktoRise

#ThinktoRise began as an offshoot of partnership with Tehelka THiNK 2012

Fest on Tipping Point Innovator showcase series

The Twitter chat series seeks to bring innovators to the fore.

Repurposing content

Page 47: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

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Repurposing content

Media Partnership with Tehelka – Tipping

Point

Leverage Tehelka’s

expertise to identify

innovators and create

content

Twitter chats: Identified

interviewees with large

networks and presence

Hashtag: #ThinktoRise

was a branded

hashtag with the element of content

Marketing: Emailers for each chat,

amplification on all social touchpoints

Topicality: A session at

THiNK 2012 Fest Goa

Page 48: Social Media Workshop - The Content Challenge - Sankalp Unconvention 2013

thank you