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Thomas Pisello CEO & Founder [email protected] @tpisello @AlineanROI www.alinean.com Scary late. How to Turn a Big Sales Challenge from Trick to Treat Jim Ninivaggi Service Director, Sales Enablement jninivaggi@ siriusdecisions.com @jninivaggi @SiriusDecisions www.siriusdecisions.com

SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

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Did you know that? > Up to 67% of the purchasing process is already completed before your sales reps are getting their first meeting with the prospect > 2/3rds of all deals are going to those who can engage earlier and in a more thought provoking way Some say this could be the end of Sales as we know it! Others are taking the challenge head on successfully empowering sales reps to engage earlier to help facilitate the buyer’s journey, get stalled deals moving and improve win rates. In this live interview, Sales Enablement expert Jim Ninivaggi from SiriusDecisions will discuss the significance of this research and the best techniques and tools to go from Trick to Treat.

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Page 1: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

Thomas PiselloCEO & Founder

[email protected]@[email protected]

Scary late. How to Turn a Big Sales Challenge from Trick to Treat

Jim NinivaggiService Director,Sales Enablement

[email protected]@[email protected]

Page 2: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

Sales invited later into the decision making process?

Exploration Evaluation SelectionIdeas

More than 1/2 to 2/3rds decision process complete?

67%

Sales reps invited when Buyer has already established a clear picture of solution.

Page 3: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

Is this really as bad as it sounds?

Existing Customers

BuyerInitiated

ProviderInitiated

Realized the Gain?We Can Deliver More!

Prove not the SameWe Deliver Better Value!

Quantify the PainWe Can Help Identify Challenges!

Justify the GainWe Deliver Bottom-Line Impact!

Illuminate the RainInsights for you!

Page 4: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

How to best address?

Exploration Evaluation SelectionIdeas Renewal /Addition

Existing CustomersBuyer InitiatedProvider Initiated

Realized the GainWe Can Deliver More!

Prove not the SameWe Deliver Better Value!

Quantify the PainWe Can Help Identify Challenges!

Justify the GainWe Deliver Bottom-Line Impact!

Illuminate the RainInsights for you!

Page 5: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

What is common across the 3 scenarios?

Sales Enablement

Content

Yes!

DifferentPoints of Value!

Value Conversation = #1 issue

Page 6: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

What can tools do to facilitate?

Yes!

• Guided Conversations• Totally Personalized• Visual Storytelling• Benchmark Insights• Diagnostic Assessments• Cost of “Do Nothing”• Financial Justification / ROI• TCO & Value Differentiation• Conversation Intelligence

Value Actualization Tools

Page 7: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

Best practices for value actualization tools?

Adoption

Unique Point of Value

ExplorationEvaluation SelectionIdeasRenewal /Addition

Throughout Entire Buyer’s Journey

Page 8: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

What investments are not working today?

Death by PowerPointCustomer Presentations

Traditional one-size-fits-all

content

Traditional SalesTraining

SalesMessaging Guidebooks

Page 9: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

Bottom line advice?

Yes!

• Guided Conversations• Totally Personalized• Visual Storytelling• Benchmark Insights• Diagnostic Assessments• Cost of “Do Nothing”• Financial Justification / ROI• TCO & Value Differentiation• Conversation Intelligence

Value Actualization Tools

Page 10: SiriusDecisions: Scary Late - Turning a Big Sales Challenge from Trick to Treat

Thomas PiselloCEO & Founder

[email protected]@[email protected]

Jim NinivaggiService Director,Sales Enablement

[email protected]@[email protected]

Scary late. How to Turn a Big Sales Challenge from Trick to Treat