SAP Hybris Cloud for Sales (C4S)

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Account Management Intelligence - quickly update ac-counts, access complete customer intelligence and keep every-one in the loop to ensure you and your team are delivering theright impact in every customer conversation.

Account Management Intelligence - quickly update accounts,access complete customer intelligence and keep everyone in theloop to ensuloop to ensure you and your team are delivering the right impactin every customer conversation.

Opportunity Management and Insight - track sales activ-ities, get real-time insight into opportunities, and keep tabs onthe competition. Accelerate wins by using guided selling mate-rials specific to each deal – and submit quotes and orders inseconds.

Real-Time Actionable Analytics - Real-Time Actionable Analytics - monitor performance in realtime, improve forecast accuracy, and run what-if analysis to zero-in on the right opportunities. Avoid end-of-quarter surprises withinteractive dashboards, embedded reports, and advanced analytics.

Microsoft Outlook Integration - leverage the familiar toolsyou use every day. SAP Hybris Cloud for Sales works with yourexisting e-mail and calendar applications – such as Microsoft Outlook.Outlook.

Sales Retail Execution - SAP Hybris Cloud for Sales, has retailexecution capabilities designed to help you sell consumer pro-ducts. Use it to plan and execute effective store visits, run suc-cessful promotions, enhance the retail experience for consumers,and more.

Sales Performance Management - turn sales strategy intoaction action by guiding and coaching sellers to ways to increase reve-nue, and exceed goals and objectives. Your team can also sellfaster and perform better with the right territory managementand forecasting and quota planning.

What is the economic impact of SAPHybris Cloud for Sales?

In January 2014, SAP commissioned Forrester Consulting to con-duct a duct a Total Economic Impact™ (TEI) Study and examine thepotential return on investment (ROI) enterprises may realize bydeploying SAP Cloud for Sales.

PresentValue$2.4 mio.

Total Cost$320 ths.

NPV$2 mio.

ROI655%

Sell anywhere – with a mobile first approach, engagewith your customers, manage your activities and con-tinuously track your performance. Changes made onyour mobile device will update in the system over theinternet in real-time so you will always be up to datewhen you are on the go!

More time selling and less admin – More time selling and less admin – accelerateproductivity by mobility and automating complex bus-iness processes making it fast and simple to manageaccounts, opportunities, and other activities so salesspend less time on administrative tasks and moretime engaging with customers. Tap into the collectiveintelligence of your extended sales team and internalexperts to plan moexperts to plan more effectively and share best practices.

Turn insight into action – Giving sales reps accessto realtime customer analytics and sales data in thecontext of their accounts and opportunities help themengage and connect with customers in a personal,relevant way. With out of the box interactive dash-boaboards, embedded reports with real-time content andadvanced analysis tools, you will gain the visibility ne-eded to exceed your sales targets and avoid end ofquarter surprises.

Know your customer – providing sales with easy,instant access to back-office information to provide acomplete customer view and flexibility to create orders,quotes and service ticquotes and service tickets on-site. With native SAP ERPand SAP CRM integration and business applicationmash-ups, you’re always effortlessly up-to-speed on your customers and accounts

Businesses need to deliver a seamless customer experienceacross all communication channels – in person, on the phone,online. With SAP Hybris Cloud for Sales you are now able:

Why SAP Hybris C4S solution?

What are the core capabilities sales will love?

Selling today is more complex than ever. You need to knowyour customer’s unique challenges, their industry, whatthey like and how to help them achieve their businessobjective.

Moreover, customers themselves are better informed, so-cially-connected and able to switch products, services andvvendors more easily than ever before. More importantly,they are now starting the buying cycle far longer beforethey are engaging with sales people.