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Planning Your 2014 Digital Marketing Strategy November 2013 John McPhee Vice President [email protected] 503.517.9059 x122

Planning Your 2014 Digital Marketing Strategy

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With a few short months left in the year, it’s time to tackle the challenging task of planning and budgeting for your 2014 digital marketing activities. eMarketer estimates that B2C and B2B companies will see a 9.9% and 11.1% growth in digital advertising budgets in 2014, respectively. How is your company planning on establishing online marketing goals and budgets for your business and mapping both strategy and tactics to these objectives and resources? In this seminar, Formic Media will cover digital marketing planning and budgeting best practices, trends for 2014 and how to incorporate your key decision makers and digital agency into the process of creating an effective digital marketing strategy.

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Page 1: Planning Your 2014 Digital Marketing Strategy

Planning Your 2014 Digital Marketing Strategy

November 2013

John McPhee

Vice President

[email protected]

503.517.9059 x122

Page 2: Planning Your 2014 Digital Marketing Strategy

About Formic Media

Page 3: Planning Your 2014 Digital Marketing Strategy

• Launched in 2008 to service small business & partners

• Specializes in SEO, PPC and Social Media

• 100% of Account Team Google AdWords & Google Analytics Certified

• Focus on education via monthly Seminar Series

About Formic Media

Page 4: Planning Your 2014 Digital Marketing Strategy

Overview

Page 5: Planning Your 2014 Digital Marketing Strategy

Overview

Page 6: Planning Your 2014 Digital Marketing Strategy

Overview

Page 7: Planning Your 2014 Digital Marketing Strategy

Overview

Page 8: Planning Your 2014 Digital Marketing Strategy

Overview

Page 9: Planning Your 2014 Digital Marketing Strategy

Setting Goals

Page 10: Planning Your 2014 Digital Marketing Strategy

Setting Goals

• Specific goal: align to corporate objectives

• Measurable: set up appropriate tracking

• Attainable: make it a realistic goal

• Relevant: tie marketing goals to corporate

• Time: set timeline for achieving goals

• Evaluate: collect data and assess goals

• Re-evaluate: analyze on a regular basis

Page 11: Planning Your 2014 Digital Marketing Strategy

Budgeting

Page 12: Planning Your 2014 Digital Marketing Strategy

Budgeting

• Review Current Budgets

• Review Activities from 2013 (what worked, what didn’t)

• Understand the nature of your business, and plan accordingly – Seasonality, sales cycle, competition

• Do you need agency/consultant help?

• Framing the conversation

• Budget calculator

Page 13: Planning Your 2014 Digital Marketing Strategy

Review Current Budgets

• Compare total budgets Year over Year (YoY)

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Review Current Budgets

• How do budgets compare to revenue YoY?

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Review Activities

• Break down budgets by activity, determine ROI

– What should we be doing more of?

Page 16: Planning Your 2014 Digital Marketing Strategy

Review Activities

• Dig deeper…

• Break costs down even further Roughly 66% of spend is going towards Google right now. Should it be?

Page 17: Planning Your 2014 Digital Marketing Strategy

Review Activities

• Compare search engines, see where more efforts should be placed

Google is responsible for 64% of conversions in 2013

Page 18: Planning Your 2014 Digital Marketing Strategy

Review Activities

• Compare search engines, see where more efforts should be placed Google has the lowest CPA, which

means we’re spending less per sale on Google. The majority of the budget should be placed on Google

Page 19: Planning Your 2014 Digital Marketing Strategy

Plan Accordingly

• Do you have seasonality in your business?

• Ex. You sell widgets that are a hot item during the holidays, bump up your ad spend

Page 20: Planning Your 2014 Digital Marketing Strategy

Plan Accordingly

• Consider running promotions throughout the year

– Full price vs. discount strategies

– Free shipping

– Promote certain products/services

• Plan accordingly as costs could be affected

– Do you need to create content?

– Increase PPC spend? Update ad text? Update Landing pages?

– Promote via social media (i.e. more time?)

Page 21: Planning Your 2014 Digital Marketing Strategy

Plan Accordingly

• Create a calendar to help plan for additional costs

– Content

– Ad spend

– Consultants

Page 22: Planning Your 2014 Digital Marketing Strategy

Framing the Conversation

• Do you need to sell to your boss to get more budget? Do your homework.

– Understand the company’s goals

– Discuss previous ROI from marketing activities, and if possible, how they compare to other efforts

– Mention the competition (especially if they are doing what you are proposing)

– Provide case studies or backup data that can help sell your idea

– Get to the point, they don’t have a lot of time

Page 23: Planning Your 2014 Digital Marketing Strategy

Budget Calculator

• Need help setting a marketing budget?

– Rule of Thumb: 8%-10% of total sales/revenue

– Aggressive: 10%-15% of total sales/revenue

• Calculators can be useful and help provide some direction

Page 24: Planning Your 2014 Digital Marketing Strategy

Budget Calculator (long term)

• Determine your annual revenue & time frame

• This calculator is low (suggesting about 2%)

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Budget Calculator (somewhat aggressive)

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Budget Calculator (very aggressive)

Page 27: Planning Your 2014 Digital Marketing Strategy

Measurement

Page 28: Planning Your 2014 Digital Marketing Strategy

Measurement

• Benchmark progress

• What metrics should you measure?

• Tracking tools

Page 29: Planning Your 2014 Digital Marketing Strategy

Benchmark Progress

• Need to understand progress on a regular basis

–Are you seeing improvement?

• SEO

• PPC

• Social Media

• Email marketing

• Phone calls

• Foot traffic

Page 30: Planning Your 2014 Digital Marketing Strategy

What Metrics Should You Measure?

• SEO

– Share of Visits

• Direct, Referral, Search Engine

– Organic search visits

• Review by engine (Google vs. Yahoo vs. Bing)

– URL/Page traffic

• Due to ‘Not Provided’ we now need to understand which pages drive lots of traffic – this gives insights into keywords that are performing well

– Search rankings

Page 31: Planning Your 2014 Digital Marketing Strategy

Measurement Tools - SEO

• Google Analytics

Page 32: Planning Your 2014 Digital Marketing Strategy

Measurement Tools - SEO

• Google Webmaster Tools

Page 33: Planning Your 2014 Digital Marketing Strategy

Measurement Tools - SEO

• Google Webmaster Tools

Page 34: Planning Your 2014 Digital Marketing Strategy

Measurement Tools - SEO

• Google Webmaster Tools

Page 35: Planning Your 2014 Digital Marketing Strategy

Measurement Tools - SEO

• Link Measurement Tools

Page 36: Planning Your 2014 Digital Marketing Strategy

What Metrics Should You Measure?

• PPC – Impressions / Clicks

• Identifies which keywords are driving traffic

– Cost per Click (CPC) • Helps determine what budget should be set to

– Click-Through Rate (CTR) • Helps determine which keywords/ads are performing

– Quality Score • Higher quality score = lower CPC

– Conversions & Cost per Conversions

– Return on Ad Spend • Profit / Cost

Page 37: Planning Your 2014 Digital Marketing Strategy

Measurement Tools - PPC

• Google AdWords/Bing Ads Dashboard

Page 38: Planning Your 2014 Digital Marketing Strategy

Measurement Tools - PPC

• Google Analytics

Page 39: Planning Your 2014 Digital Marketing Strategy

Measurement Tools - PPC

• Google Keyword Planner

Page 40: Planning Your 2014 Digital Marketing Strategy

What Metrics Should You Measure?

• Social Media

– Facebook

• Likes, Comments, Shares

– Twitter

• Retweets, Replies, Favorites, Followers

– Google+

• +1’s, Circles added to, Comments

– Pinterest

• Likes, Repins, Comments

Page 41: Planning Your 2014 Digital Marketing Strategy

Measurement Tools – Social Media

• Sprout Social

Page 42: Planning Your 2014 Digital Marketing Strategy

Measurement Tools – Social Media

• Facebook Insights

Page 43: Planning Your 2014 Digital Marketing Strategy

Measurement Tools – Social Media

• Google Analytics

Page 44: Planning Your 2014 Digital Marketing Strategy

Re-cap

Page 45: Planning Your 2014 Digital Marketing Strategy

Recap

• Review previous years’ performance

• Set high level goals realistic goals (revenue)

• Understand what resources you’ll need

• Account for seasonality/promotions/etc.

• Set specific goals for activities (SEO, PPC, etc)

• Track your efforts and review metrics

Page 46: Planning Your 2014 Digital Marketing Strategy

Thank You!

John McPhee

Vice President

[email protected]

503.517.9059 x122