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An overview of matrix management, by Kevan Hall, CEO of Global Integration and author of "Making the Matrix Work"
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Matrix Management
Kevan Hall CEO, Global Integration
Website: www.global-integration.com
What is a matrix?
• A matrix structure describes where we have more than one formal reporting line.
• Matrix management describes where we are managing ‘horizontally’ across the traditional ‘vertical silos’ of functions, geography and organizational boundaries. It can include managing external stakeholders, multi-functional and virtual teams.
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Context
Clarity
Cooperation
Creating clarity and alignment.Dealing with ambiguity, trade-offs and dilemmas.
Creating clarity and alignment.Dealing with ambiguity, trade-offs and dilemmas.
Working across distance, cultures, time zones, through technology and organizational boundaries.Being connected and effective – avoiding the “over-connection trap”
Working across distance, cultures, time zones, through technology and organizational boundaries.Being connected and effective – avoiding the “over-connection trap”
Leading in a Matrix
Why matrix?Demystifying the Matrix.Why matrix?Demystifying the Matrix.
Balancing Trust & Control.Empowering people in a matrix.Accountability without control..
Balancing Trust & Control.Empowering people in a matrix.Accountability without control..
Control
Mindset & Skillset
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Why Matrix?
• To meet the needs of global or regional customers
• Improved global or regional projects and systems
• Improved access to shared resources, skills and technologies across the organization
• Improved cooperation and communication across the old functional and geographic silos.
• Flexibility through faster decisions• Broader and more multi-skilled people
developmentUnless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Why move to a matrix
Success in a matrix
Deliverthe
Positives
MATRIX
Prevent the
negatives
Clarity in a Matrix
• Creating goal clarity• Role clarity tools• Aligning with others• Dealing with difficult decisions,
trade-offs and dilemmas• Coping with conflict
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Cooperation in a Matrix
• Speeding up delivery of matrix activities.
• Cutting out necessary meetings, calls and emails
• Building networks, communities, teams and groups
• Matrix teams across – DCTTO• Communicating through
technology• Use of social media
The balance of trust and control
More videos: http://www.global-integration.com/resources
Control and Trust in a Matrix
• What is the right balance for my team or organization?
• Building trust in a virtual world.• Continuous improvement for
people• Accountability without control• Influence without authority
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
The Matrix Mindset
• Active self-management – a matrix manager not a matrix victim
• Breadth – taking ownership across the silos
• Comfortable with ambiguity • Adaptive – flexible and open to new
ideas and ways of working• Ability to work across distance,
cultures, time zones and through technology
• Influencers who don’t fall back on role or authority to get things done
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
The Matrix Skillset
• See Chapter 16 of “Making the Matrix Work” or request our “Matrix and Virtual Working” white paper
• The matrix requires new skills in• Matrix leadership• Matrix teams• Personal effectiveness
• Global Integration has specific training modules at each of these levels and can quickly tailor a solution to your specific needs.
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Global IntegrationThought leadership – 15 years experience with over 300 organizations around the world, developed the world’s first virtual and matrix training.
Real benefits - Teams & projects deliver results faster, reduce costs and increase engagement.
Credibility - experienced people , great client base, practical tools.
Global delivery – Full time people in Asia, USA and Europe, experienced in global delivery.
Low Maintenance – we are easy to work with and build long term mutual relationships.
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
How can we help?
• Structure workshops to help you make your matrix easier for people to work in.
• Design and support to strategic communications and OD – demystifying and communicating the matrix.
• Skills training in• Matrix leadership• Matrix teams• Matrix personal effectiveness
• A range of delivery and licensing options – T4T, workshops, video, licensing etc…
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Further resources
For free podcasts, articles and other resources on working in complex, matrix organizations http://www.global-integration.com/resources
Keep up to date and join the conversation
Unless otherwise stated, this work by Global Integration is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
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