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BEYOND MVP: CREATING YOUR MINIMUM LOVEABLE PRODUCT @WELOVELEAN LAURENCE McCAHILL / LEANCONF 2014

Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

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How can we get our digital ideas to market sooner, but still deliver a product that users will fall in love with? In this talk Laurence will be highlighting the flaws with the often misunderstood concept of the MVP, and how to balance design thinking and lean startup methods to build your product quickly, spot opportunities and grow your tribe. You can follow Laurence on Twitter @welovelean. Also @spookstudio and @happystartups

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Page 1: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

BEYOND MVP: CREATING YOUR

MINIMUM LOVEABLE PRODUCT@ W E L O V E L E A N

L A U R E N C E M c C A H I L L / L E A N C O N F 2 0 1 4

Page 2: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill
Page 3: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

GOOD AND CHEAPAIN’T FAST

Page 4: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

FAST AND GOODAIN’T CHEAP

Page 5: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

CHEAP AND FASTSURE AIN’T GOOD

Page 6: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill
Page 7: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

THE SPEED V QUALITY TRADE-OFF

LAUNCHING EARLY QUALITY OF EXPERIENCE

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Page 10: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

MINIMUM VIABLE PRODUCT

Page 11: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

THE VERSION OF A NEW PRODUCT

THAT BRINGS THE MAXIMUM

AMOUNT OF VALIDATED LEARNING

ABOUT CUSTOMERS WITH THE

LEAST EFFORT.

Page 12: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

USING A MERELY VIABLE

PRODUCT IS LIKE

VISITING SOMEONE IN

AN INTENSIVE CARE

UNIT. THEY’RE ALIVE,

BUT NOT FUN TO SPEND

TIME WITH.

Page 13: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

“IF YOU DECIDE TO BUILD A

FEATURE, YOU SHOULD LIVE UP TO

AT LEAST A BASIC STANDARD OF

EXECUTION ON THE EXPERIENCE

SIDE.

Page 14: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

@WILLSH

Page 15: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

MINIMUM LOVEABLE

PRODUCT

Page 16: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

THE VERSION OF A NEW PRODUCT

THAT BRINGS THE MAXIMUM

AMOUNT OF LOVE FROM

CUSTOMERS WITH THE LEAST

EFFORT.

Page 17: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

“BUILD SOMETHING THAT A SMALL

AMOUNT OF USERS LOVE”

SOURCE: Y COMBINATOR

Page 18: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

THINK

Page 19: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

START SMALL

Page 20: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill
Page 21: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

DON’T MAKE CUSTOMERS HAPPY.

MAKE HAPPY CUSTOMERS.

DHARMESH SHAH

Page 22: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

10 TIPSTO MAKE IT MINIMUMLOVEABLE

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BUILDSH!T THAT MATTERS

1

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STARTWITHWHY?

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THE VISION

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PINPOINT YOUR PURPOSE & VALUES

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FOCUS

2

Page 29: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill
Page 30: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

IF YOU CAN'T FIT

EVERYTHING IN WITHIN

THE TIME AND BUDGET

ALLOTTED THEN DON'T

EXPAND THE TIME AND

BUDGET. INSTEAD,

PULL BACK THE SCOPE

Page 31: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

BLUE OCEAN STRATEGY

Page 32: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill
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TIMEBOXIT

3

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SOLVEHIGH

VALUE PROBLEMS

4

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5

MINS

LIFE’S TOO SHORT…TO BUILD SOMETHING NOBODY WANTS

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VALUE PROPOSITION CANVAS

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ADDSURPRIS

E &DELIGHT

5

Page 39: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

KANO MODEL

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INVESTIN

DESIGN

6

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Page 42: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

GET ‘EMHUNGRY

FOR MORE

7

Page 43: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill
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BUILD YOUR TRIBE

8

Page 48: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

WHO’S GONNA LOVE YA?

Page 49: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

CREATE A MANIFESTO

Page 50: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill
Page 51: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

IF YOU CARETHEY’LL CARE

Page 52: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill
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MAKEIT

REMARKABLE

9

Page 54: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

“IF YOU MAKE CUSTOMERS UNHAPPY IN THE PHYSICAL WORLD, THEY MIGHT EACH TELL 6 FRIENDS. IF YOU MAKE CUSTOMERS UNHAPPY ON THE INTERNET, THEY CAN EACH TELL 6,000 FRIENDS.JEFF BEZOS

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Page 56: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

DON’TBE

LONELY

1

0

Page 57: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

5

MINS

PIVOT = A CHANGE IN STRATEGYNOT A CHANGE IN VISION

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IN

SUMMARY

Page 59: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

GAIN A FOLLOWING WHILE EXPLORING

OPPORTUNITIES

Page 60: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

VIABLE DELIGHTFUL

REMARKABLE TRIBAL

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VIABLE

Page 62: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

VANITYFlickr image from angermann

Page 63: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

VALIDATION

Page 64: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

DELIGHTFUL

Page 65: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

DESIGNFOR

EMOTION

Page 66: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

(n) ROBOTA PERSON WHO WORKS MECHANICALLY WITHOUT ORIGINAL THOUGHT, ESPECIALLY ONE WHO RESPONSES AUTOMATICALLY TO THE COMMANDS OF OTHERS

Page 67: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

REMARKABLE

Page 68: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

THE NET PROMOTER SCORE

Page 69: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

TRIBAL

Page 70: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

BUILD YOUR TRIBE

8

Page 71: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

GET THE BALANCE RIGHT

LAUNCHING EARLY QUALITY OF EXPERIENCE

Page 72: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

BUT…BE AWARE

Page 73: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

A BEAUTIFUL DESIGN HIDING A

FLAWED BUSINESS IDEA

OR

A VALUABLE BUSINESS IDEA

HINDERED BY A FLAWED

DESIGN

Page 74: Leanconf 2014: Beyond Mvp: Creating a Minimum Loveable Product by Laurence McCahill

THANKS