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Master Slide Deck for SAP in NL
LEADING IN DIGITAL: IT’S ALL ABOUT INFORMATION
JAN VAN VONNO
Lead European Digital Transformation Practice
14-06-2016
IDC’S IT LEADERSHIP FRAMEWORK
2
INNOVATEwith business to create a digital enterprise
INTEGRATEdigital capabilities with the enterprise platform
INCORPORATEnew techniques and technologies into the IT organization
Your Leadership Roadmap for Digital Transformation
THE THIRD PLATFORM
3
DIGITAL TRANSFORMATION IS MULTI FACETED AND ACCELERATED
4
Leadership Transformation
Omni-Experience Transformation
InformationTransformation
Operating ModelTransformation
WorkSource Transformation
STAGES OF DIGITAL TRANSFORMATION MATURITY
5
Managed
Digital TransformerOpportunistic
Digital Explorer
Ad Hoc
Digital Resister
Repeatable
Digital Player
Optimized
Digital Disrupter
Source: IDC, Digital Transformation Maturity Model, 2016
Managed
Digital TransformerOpportunistic
Digital Explorer
Ad Hoc
Digital Resister
Repeatable
Digital Player
Optimized
Digital Disrupter20%
34%
28%
12%
5%
Digital Resister Digital Explorer Digital Player Digital Transformer Digital Disrupter
European Benchmark
Copyright 2016, IDC Consulting6
"By the end of 2016, two-thirds of the CEOs of the European FT500 enterprises will have digital transformation at the center of their corporate strategy"
Source: IDC EMEA, DTx Survey, SAP, May 2016; N= 1008
Source: IDC FutureScape: Worldwide Digital Transformation 2016 Predictions — Impact on Western Europe, IDC #EMEA40967016, February 2016
WHAT’S ON THE BOARD'S AGENDA?
7
DX is a major business priority driven by the CEO
Our CEO and board at the beginning of forming a DX strategy
Our CEO and board have not yet indicated their position towards Digital
Transformation
46%
42%
12%
28%
48%
23%
Digital Project Focus
Customer experience
Operational efficiency
Digital products / services
Source: IDC EMEA, DTx Survey, SAP, May 2016; N= 1008 Source: IDC European DX Survey 2016; n=308
WHO'S LEADING DIGITAL TRANSFORMATION
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0% 5% 10% 15% 20% 25%
Other
Head of Sales
Head of Marketing
Head of Operations
Head of Innovation
Head of Strategy
Head of Digital
Chief Financial Officer (CFO)
Chief Executive Officer (CEO)
Head of Technology
Head of Information
28%
72%
IT-led Business-led
42%
58%
Source: IDC European DX Survey 2016; n=308
WHAT IS IT DOING?
9
6%
12%
32%
35%
0% 10% 20% 30% 40%
IT is central to the formulation of thebusiness strategy
IT is very involved in shaping overallbusiness strategies
IT is involved in the business strategy inreactive mode
IT is proactive and establishes"innovation teams"
Islands of
Innovation...
Source: IDC EMEA, DTx Survey, SAP, May 2016; N= 1008
ENTERPRISEWIDE VS. DEPARTMENT-SPECIFIC INITIATIVES
10
Enterprisewide
72%
Departmental
28%
Source: IDC EMEA, DTx Survey, SAP, May 2016; N= 1008
"IDC believes 70% of siloed Digital Transformation projects will fail within the first 12 months"
DIGITAL HOT SPOTS
11
59%
47%
44%
52%
43%
Digital transformation is happening across all business functions!
Source: IDC EMEA, DTx Survey, SAP, May 2016; N= 1008
TOO MANY COOKS
12
THE RISE OF THE CDO?
13
56%
44%
33%
40%
12%
16%
0% 20% 40% 60% 80% 100%
Enterprisewide
Departmental
Does your organization currently have a Chief Digital Officer?
Yes No Not yet, but we are planning to in the next 12 months
48%34%
20%
16%
10%
9%
22%
40%
Enterprisewide Departmental
Where does the role of the CDO report into?
CEO
CMO
COO
CIO
Source: IDC EMEA, DTx Survey, SAP, May 2016; Departmental N= 200, Enterprise-wide N=728
WHAT ABOUT THESE CDOS?
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Digital GM Digital Disruptor Digital Evangelist
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Challenge the Norm Experiment Publicly
Make Bold Bets
Roche — "Accu-ChekView" Personalized healthcare
platform
GE — "Predix" New Data Revenue Streams
Lego — "Fusion" Physical toys and online MMO
gaming experience
UPS — "MyChoice" Ecosystem partnerships
BBVA — BlockchainTaking out the middleman
FOCUSING ON VALUE CREATION
16
Traditional ITDigital
Platform
It's about
bridging these
two worlds!
INFORMATION STANDS AT THE HEART OF DIGITAL TRANSFORMATION
17
INFORMATION MATURITY
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Across all information sub-dimensions, one-third of organizations are in the opportunistic stage.
12%
28%
36%
17%
7%
Ad Hoc Opportunistic Repeatable Managed Optimized
0%
10%
20%
30%
40%
50%
60%
Our DX initiatives are poorly alignedwith IT or the enterprise strategy
The business has identified a need todevelop digitally enhanced offerings,
but execution is on a project-by-project basis
DX goals are aligned to near-termstrategy and focus on digital
customer products and experience
IT enables DX with modernarchitectures, allowing digitally
enabled, customer-centric products,services, and experience
The enterprise leverages DX toaggressively disrupt the market
through the use of new businessmodels
Ad Hoc Opportunistic Repeatable Managed Optimized
DIGITAL WINNERS ARE LEADERS IN INFORMATION
19
The more mature an organization is in its information strategy, the more competitive its digital efforts are!
2%
6%
11%
17%
19%
45%
Which business unit drives the data management strategy in your organization?
It is owned primarily by IT
It is owned primarily by the Business Units
We have a specific data competency center in place to manage thestrategy
It is owned primarily by a separate data management division
It is owned by the digital business unit
Other
THE CIO NEEDS TO BE IN CHARGE
20
21
CIO in 2015 CIO in 2018
Enabler of new technology-based
products and services
THE MANAGERVendor and Contract Management
IT Cost Reduction
IT Service Availability
Business Process Optimization
THE LEADERBusiness model transformation
Business agility and insight
HURDLES TO ACHIEVING DIGITAL TRANSFORMATION
22
0% 5% 10% 15% 20% 25% 30% 35% 40%
Business leaders lack vision
Our IT leadership lacks vision
No access to technology that allows for innovation
Business believes it is better off working with 3rd partysuppliers
Our KPIs are focused existing enterprise systems
Our business leaders do not really understand tech
Lack of collaboration between IT and Business
We do not have an innovation centric culture
We do not have right skill sets
No urgency to digitally transform Digital transformation is clearly about urgency, capability, and willingness to change!
It is not merely a lack of vision or technology
Source: IDC EMEA, DTx Survey, SAP, May 2016; N= 1008
IDC’S IT LEADERSHIP FRAMEWORK
23
INNOVATEwith business to create a digital enterprise
INTEGRATEdigital capabilities with the enterprise platform
INCORPORATEnew techniques and technologies into the IT organization
Your Leadership Roadmap for Digital Transformation
Phone: +31 629 550 963
Email: [email protected]
Twitter: @janvanvonno
LinkedIn:In/janvanvonno
Jan van Vonno
Senior Analyst,
Lead DX
IDC Europe
