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Is the Construction Industry ready for Social Media? Telephone Interview with Kimberly Kayler, CPSM, CSI President of Constructive Communication, Inc. A SlideCast by Michael Buehler www.socialmediaconstruction.blogspot.com

Interview with Kimberly Kayler

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Today, I was talking to Kimberly Kayler, President of Constructive Communication, Inc., a consulting firm providing marketing strategy, public relations, online social media and communications tactics for the AEC (Architecture, Engineering, Construction) and other technical industries. Kimberly has a journalism degree and a decade of high-level experience serving engineering, architecture and construction firms as a corporate marketing executive, as well as experience working for a full-service advertising and marketing communications agency. Kimberly started Constructive Communication, Inc. in 2001 to serve the needs of technical and professional service firms.

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Page 1: Interview with Kimberly Kayler

Is the Construction Industry ready for Social Media?

Telephone Interview withKimberly Kayler, CPSM, CSI

President of Constructive Communication, Inc.

A SlideCast by Michael Buehler

www.socialmediaconstruction.blogspot.com

Page 2: Interview with Kimberly Kayler

www.socialmediaconstruction.blogspot.com

Kimberly Kayler

Page 3: Interview with Kimberly Kayler

How do you and your company apply

Social Media

within your organization?

www.socialmediaconstruction.blogspot.com

Page 4: Interview with Kimberly Kayler

www.socialmediaconstruction.blogspot.com

Page 5: Interview with Kimberly Kayler

Is Social Media applied in your company efficiently?

www.socialmediaconstruction.blogspot.com

Page 6: Interview with Kimberly Kayler

What is your experience working with the AEC industry trying to implement

marketing & communication strategies

which use Social Media as a tool?

www.socialmediaconstruction.blogspot.com

Page 7: Interview with Kimberly Kayler

www.socialmediaconstruction.blogspot.com

?or

Social Media

Page 8: Interview with Kimberly Kayler

How do you convince your customers?

www.socialmediaconstruction.blogspot.com

Page 9: Interview with Kimberly Kayler

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How do you convince your customers?

Page 10: Interview with Kimberly Kayler

What are your customer's expectations?

Can you always meet these expectations?

www.socialmediaconstruction.blogspot.com

Page 11: Interview with Kimberly Kayler

Who are your customer's customers?

www.socialmediaconstruction.blogspot.com

Page 12: Interview with Kimberly Kayler

Do you and your customers have to put many resources into your Social Media projects?

Do you outsource?

What are your limitations?

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Page 13: Interview with Kimberly Kayler

What is a

typical success story

you can tell?

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Page 14: Interview with Kimberly Kayler

Where do you see

the future of Social Media and the AEC Industry?

And how important will Social Media be?

www.socialmediaconstruction.blogspot.com

Page 15: Interview with Kimberly Kayler

What can AEC learn from other industries which are already in transition

towards

Web 2.0 and Social Media?www.socialmediaconstruction.blogspot.com

Page 16: Interview with Kimberly Kayler

Finally,

what brief recommendation can you give me if I had to convince senior management

to implement an e-marketing strategy?

www.socialmediaconstruction.blogspot.com