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Ibiz consultant Indonesia presented the best Enterprise Resource Planning ( ERP ) solutions for Retail Industry the solutions currently used by over 47,000 stores worldwide. From big corporations to small chains of shops or restaurants, the solution provide top-of-the-line solutions tailored to the customers' needs.For retailler in Indonesia , you can reach Ibiz consultant for demo, discussing and presentation by contact us at ( 021 ) 5292 1365 or ( 021 ) 5290 7346
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IBIZ CONSULTING INDONESIA PRESENTED LS RETAIL
The best Enterprise Resources Planning ( ERP ) for Retail Industry
Are you customer–centric?In today’s complex and challenging retail environment,
understanding and anticipating the
needs of consumers and customer retention is of critical
importance to retail success.
Customer–Centric Retail Challenges
• Absence of actionable customer information
• Scalability of the solution
• Complexity of integrating disparate retail systems
• POS reliability and extensibility, with end-to-end back
office connectivity
• Lack of consistent customer driven service levels and
staff turnover
• Stimulating multi-channel experience for customers
LSRetailisanend-to-endretailsolution,poweredbyMicrosoftDynamicsNAV
Why Dynamics NAV - Simple, Smart, Innovative
MicrosoftDynamicsNAV,thebusinessmanagement
solution with more than one million users
worldwide,setstheglobalstandardforfunctionality,
international scope, adaptability andeaseofuse.
Withavailabilityinmorethan42countryversions,
since1984MicrosoftDynamicsNAVhasestablished
itselfasthechoiceforbusinessesandorganizations
looking for a complete business management
solutionthatisfasttoimplement,easytoconfigure,
simpletouseandaffordable.
Why LS Retail - Retail depth and expertise
Since1988,LSRetailhasbeensingularly focused
on providing solutions to meet the needs of the
demanding retail environment on the Microsoft
Dynamicsplatform.TheLSRetailsolutionhasbeen
translated into 33 languages and is distributed
through a global partner network of more than
120 certified partners in over 60 countries. With
over 1500 companies and 27,000 stores and
55,000POSterminals,LSRetailisthegloballeader
for retail solutions for Microsoft Dynamics.
Powerful integrated Retail Solution
LS Retail is built on Microsoft Dynamics NAV;
therefore,thePOS,backofficeandheadofficealluse
thesameapplication.Thismakesitpossibletotrack
individualtransactionsfromthePOStotheGeneral
Ledger,whichmaximizesyourbusinessvalue.
This also means that users have access to other parts
of the Microsoft Dynamics NAV application, such as
Finance, Sales and Marketing, Warehousing and
Service.BecauseoftheintegrationbetweenLSRetail
and Microsoft Dynamics NAV, users
needonlybecomefamiliarwithone
interface and the same logic applies
to usage at all levels.
Connected Experience
Thisfullyintegratedsolutiondeliversthebreadthanddepthoffunctionalitydemandedbyretailerslargeandsmall,withouttheneedto
build,manageandmaintainmultipleapplicationsandcostlyinterfaces.Itsuniqueuseofasingleapplicationtocoverstoretoheadquarters;
thePointofSale(POS)terminals,storesystems,inventory,merchandisingandallthebackofficefunctionsrequiredatheadoffice,sets
LSRetailapartfromallothersolutionsinthemarket.
Do you support item, customer and store segmentation?
You can view the performance of individual stores or
groupsofstores.Likewise,youcanviewtheperformance
of individual item categories and product groups.
TheTopListreportallowstheviewingoftopsellingitems,
customersandtransactions.AswiththeSalesHistory,it
can be viewed based on different periods. It is also
possible to sort the resultsbasedonamount,quantity,
discountamountorprofitforfastvisibilityintobusiness
performance.
Is Your Store Performing to Expectations?
The Hourly Sales Distribution report gives you the
possibility of viewing how your stores are performing
within different periods of theday,with theoptionof
viewing sales distribution based on POS, total income,
numberofcustomers,numberofitems,averageamount
oraveragebasketsize.
ThesearejustafewoftheanalysisoptionsavailableinLS
Retail.Thesolutionalsohasanumberofreportoptions
thatcanbeusedforprintoutandofflineanalysis.
“We at DIL believe that technology is not a sunk cost but rather an investment to reduce heavy long term costs. With LS Retail, we now have an internationally proven
IT platform that supports further development of our business. LS Retail hence was an investment to maintain competitive advantage for Disney’s long term growth in India.”
ArjunVerma,ExecutiveDirector&CFO,DisneyArtistStores,India
Are Your Stores Performing?
AndLSRetail:Retailforyou
TheCompleteBusinessManagementRetailSolution
Raise productivity• –forhealthymarginsandastrongbottomline
Easily produce visuals, tables, report• s–foroptimizingyourbusinessplan
Make your processes transparent and efficient• – for customer satisfaction and
easy-to-measurebusinessperformance
Grow your business• –quicklyadapttochangesinyourorganizationandenvironment
whilethecostofownershipstayslow
Gain Business Insight – business intelligence functionality that allows retailers to use any data asset,
transformitintoactionableinformation,anddeliveritinMicrosoftstandardtoolslikeOfficeandOutlook
Improve Merchandising Decisions – merchandising and replenishment capabilities to support retail
managersintheefficientmanagementoftheirend-to-endoperationfromheadquarterstostore
Scale in size and business – control and maintain data common to all stores, including item, customer and
vendormanagementaswellasspecialordersandloyaltyprograms.
Single retail solution architecture –criticalretailfunctionsareavailableatstorelevel,headofficeorboth.
Informationgatheredfromstoresiscommunicatedandconsolidatedbacktoheadofficeforreconciliation
beforeposting toGeneral Ledger. Informationandprogramsgenerated fromheadofficearepushed to
stores for updates and execution.
“We’re thrilled to acknowledge the dedication LS Retail has shown to providing an unsurpassed level of service and commitment to Microsoft Dynamics customers. As a result of its continuous
dedication and contributions to the overall success of Microsoft Dynamics and companies worldwide, we’re proud to congratulate LS Retail on being named to this year’s Microsoft
Dynamics Inner Circle.”
DougKennedy,VicePresidentMicrosoftDynamicsPartnersteam
HEAD OFFICE
ProductLifecycleManagement•
Manual and Automated Item Maintenance•
DynamicHierarchy,AttributesandO)ther•
GroupingofProduct
Price,Offer,CouponandCampaign•
Management
OpentoBuy•
Automatic Replenishment•
ReplenishmentbyAllocation•
StockRecall•
Serial/LotNumberSupport•
LoyaltyProgram•
SpecialOrders•
VendorPerformance•
SalesReportingandAnalyzing•
STORE BACK OFFICE
DashboardforStoreOperations•
POSManagement•
CashManagement•
StockCountingandAdjustments •
bySimpleWorksheets
StoreReplenishmentbyStockRequest, •
PurchaseandTransferOrders
SalesHistory•
Simple End of Day Statements•
ReceivingandPickingGoods•
FlexibleArchitecture•
Serial/LotNumberSupport•
GiftRegistration•
STORE FRONT OFFICE (POS)
FastCheckOut•
SimpleOperation•
Multiple Interfaces•
BroadPOSHardwareSupport•
ItemCrossSelling•
Item Finder•
LoyaltyProgram•
Serial/LotNumberSupport•
MultiplePayments•
SpecialOrdersEntryatPOS•
ItemConfigurator•
OperateLocally–ConfigureCentrally•
MOBILE DEVICE
MobilePOS•
Receiving/Picking•
StockCounting•
StockChanges•
LabelOrdering•
StockCountingandAdjustments•
Connected Experience
APPAREL & FASHION
Open-to-Buy•
AssortmentsPlans•
Replenishment Tools•
LifecycleManagement-Seasonality•
SpeedyCreationofProducts•
Loyalty–GiftRegistration•
TargetedTacticalPromotions•
Buyer’sWorkbench•
GradingofStores•
DistributionEngine•
StoreCapacity,StockCoverage•
POSDynamicInterface,DesignontheFly•
SimpleProcessesatthePOS•
FURNITURE
ItemConfigurator•
SpecialOrders•
MaketoOrder/TailorMade•
Pre-Payments•
CatalogueSales•
CampaignandOfferManagement•
NonStockItems•
Replenishment-AutomaticandAllocation•
Drop Shipment from Vendor•
PickupandDeliverytoCustomer•
POSDynamicInterface,DesignontheFly•
SimpleProcessesatthePOS•
ELECTRONIC/TECHNICAL
DynamicMerchandise/ItemHierarchyLevel•
Open-to-Buy•
SpecialOrders•
SerialNo.Tracking•
CampaignandOfferManagement•
LoyaltySchemes•
AdvancedPOSFunctionality•
ItemCrossSelling•
ItemConfiguration•
Item Finder•
POSDynamicInterface,DesignontheFly•
SimpleProcessesatthePOS•
FOOD & GROCERY
FastCheckout•
CustomerLoyaltyProgram •
AccessiblefromPOS
SalesHistory&Drill-down•
VendorPerformance•
CampaignManagement•
Promotions,Discounts,•
Mix and Match •
Offers,Coupons•
SimpleReceivingProcess(Mobiledevices)•
ShrinkageManagement•
POSDynamicInterface,DesignontheFly•
SimpleProcessesatthePOS•
Smarter Store Management
Empower Retailers
LS Retail InStore Management changes the
way stores operate. It allows the control of
operations through radio frequency (RF)
technology,whichwasdevelopedasaresultof
years of close collaboration with leading
retailers.
LS Retail InStore Management supports a
complexretailframeworkforvariantcollection.
This functionality allows the user to create a
unit that includes a number of variants
(collection)anduseitinallstocktransactions,
purchasing and selling to reference, to the
collectionofvariantsbehindit.
Inventory Control
Ifyouwouldliketotimeyourinventoryflowso
youalwayshavefreshmerchandiseandahealthy
turnover rate, the InStore system provides your
companywiththetoolstoeffectivelystreamline
inventory control.
The LS Retail InStore Management system uses
worksheets to specify the work processes by
configuration.Theuser-friendlyworksheetlayouts
allhaveasimilar looktosimplifyorganizingthe
many different processes. Worksheets auto-
matically fill out transactions, which minimizes
time-consumingmanualdataentriesbytheuser,
and guarantees that all entries are correct.
“Microsoft Dynamics NAV together with LS Retail offers a
comprehensive, cost-effective, and standardized solution that fulfils all
our business needs. With it, we’ve enhanced the shopping experience for
customers and employees alike.”
Mr.JassimSajwani,DirectorofITand
Administrationataswaaq,Dubai,UAE
LSRetailInStoreManagement Effectively StreamlineLSRetailincludespowerfulbackofficefunctionalityboth
in the store and at the head office. It gives the store
managertotalcontrolofactivitieswithinthestoreand
manages the replication of data between the POS
terminals,backofficeandheadoffice.
InStoreSystemsfunctionsarealsoreplicatedattheHead
Officeallowingdecisionstobeexecutedwithoutdelay.
Theseinclude:
PriceManagement functions suchas:Multiple sales•
and tender types, discounting against product or item
groups,Multibuy,MixandMatch,BuyOne-GetOne
Free and individual or group level Customer Item
discounts.
Inventory Management that includes transfers, •
adjustmentsandwrite-offs,discrepancymanagement
andstocktakesviathetillorhandheldcomputer
CashManagement•
BarcodeLabelPrinting•
Staff Management including a full suite of functions •
to manage allocations, timetabling and time and
attendance capture
Remote Purchasing allows stores to manage their•
own purchases as an alternative to centralized
purchasing functions
Right Product - Right Place - Right time
Asoneofthemainbuildingblocksthatunderpins
LSRetail,theallocationandreplenishmentfeatures
ofthiscomprehensivemerchandisingsolutionwill
help you get the right product to the right place at
the right time.
Open to Buy
The Open-to-Buy module allows the retailer to
control the capital invested in products during the
salescycle.Itallowstheretailertoplanpurchases
andmake sure that theymatch thedemand for
eachperiod,andatthesametimemakesurethat
themoneyinvestedinstockiswithinsetlimits.
Excellence in Customer Service
Powerful inventory planning and management
features help you deliver customer services
excellence without committing valuable cash
space and logistics resources to unnecessarily high
stocklevels.
LSRetailoffersclass-leadinglevelsofflexibilityand
controlsothatnomatterhowyoustructureyour
business,LSRetailleveragestheextensivebuilt-in
inventory management features of Microsoft
Dynamics NAV, powering the solution to the
greatest advantage.
Vendor Performance
Thebuyerhasagoodoverviewofhowthevendor
is performing by monitoring his profitability,
purchaseorderfulfillment,discrepancyinreceiving
quantity and/or quality of goods and invoicing
discrepancy.Thisdatacanbeanimportanttoolfor
buyerstousewhenenteringvendornegotiations.
The solution facilitates enforced retrospective
discounts through purchasing contracts.
Fast Performance and High Return on
Investment (ROI)
Whether it is something as simple as stores
orderingindividuallyfromadistributioncentreor
supplier, inter-branch transfers or more complex
profiledallocationand replenishmentmodels, LS
Retail’s merchandising delivers fast performance
andhighROI.
LSRetailincludesmerchandisingandreplenishment
functionality to support retail managers in the
efficientmanagementoftheirretailbusiness.Size,
colorandstyledata(whereapplicable)onindividual
items, product groups or item categories is used to
createStockprofiles.Thisiscombinedinasimple
matrix with store, store groups and store type
profiles to calculate the optimum stock
replenishment.
Eachprofilealso includesadescriptionofwhere
the items should be delivered from and then a
stocktransferrequestispassedtothedistribution
centre, or data is passed to the purchase order
processing modules for ordering from a supplier.
Thebuyerusesareplenishmentworksheetwhich
calculates the demand based on a number of
selectablecriteriaanddateranges.
LSRetailReplenishment
Smarter Inventory Management
Smarter Retailing
TheMicrosoftDynamicsNAVPurchasingmodule
provides retailers with everything they would
expect from one of the world’s leading business
applications including requisition management,
returnsmanagementanddrop-shippingfunction-
ality essential to any retailer dealing with direct
deliveryofbig-ticketitems.
Better Control
The InStore Management system allows you to
perform cycle counts, merchandise out of stock
and physical inventory, thereby getting better
control of price offers, discounts and so on.
Eliminate Paperwork
LSRetailInStoreManagementautomatesthestore
-virtuallyeliminatespaper,savestimeandmoney,
increases accuracy and productivity, and the time
andworkofthepersonnelcanbeorganizedina
moreeffectiveway.
More Efficient Store
LSRetailInStoreManagementwillhelpyoukeep
yourstockontheshelves,yourassociatesonthe
sales floor and your business competitive. This
increases customer satisfaction as your store
becomesmoreefficientandresponsive.Youalso
get better control over the return on your
investmentandcanminimizestock.
PriceManagement letsyouperformmarkdowns,
mark-ups, missed markdowns and re-ticketing,
including the immediate printing of new
merchandisetickets.
Special Order Items are ordered or purchased
specifically for you
WithLSRetailSpecialOrders,customerscanorder
customized itemsbasedontheirownpreference
–suchassofaswithdifferenttypesofupholstery,
clothing garments, computers, electronics,
prescription glasses, and many more. Special
ordering is not limited to items that need to be
customized;itcanbeusedforallitemsonfile.
TheorderscanbetakeneitheratthePOSorviaa
salesorderinthecentraldatabase.Itemscanbe
sourcedfromdifferentlocationsandwarehouses.
Someitemscanbesourcedfromthestoreitself,
other from the warehouse or directly from the
vendor.
Shippingisflexibleaswell.Customerscanchoose
to have the goods delivered directly to their home
orpickthemupeitheratthestoreorwarehouse.
The system can be configured to ask for a pre-
paymentwhenmakingaspecialorder,whichcan
differbetweendifferentkindsofproducts.
PurchaseOrderProcessing
“LS Retail based on Microsoft Dynamics NAV is the most flexible one and adaptable for our needs. This solution gave an opportunity to create a distributed system structure with
centralized management when the information entered in the stores arrives at the main office once a day. After the system implementation of the financial accounting system was
organized in the company, the logistics was close to ideal. Last year, the turnover of the company grew by 100.”
DenisSologub,ITDepartmentDirector,AzbukaVkusa,Russia
Reduce Shrinkage
LS Retail provides reliable, real-time insight into
criticalaspectsofyourbusiness,suchas:Comparison
of stores; breakdown of sales according to time-
periods;singleemployeeorstaffcomparisons;POS
terminalcomparisonorsimplyPOSterminals–with
drill-downsoverdifferentperiods.User-definedalerts
ensure that the management can act quickly and
effectively,whenrequired.
Instant Business Overview
LSRetailoffersanumberofoptionswhenitcomesto
viewingandanalyzingsalesdata.
Thesaleshistorywindowgivesyouanoverviewover
longtermsalesdata.Thiswindowisbasedonposted
salesdata–usuallyreferredtoasValueEntries.Here
youcanviewhowyourstoreshavebeenperforming
forpastperiods.Youcaneasilyviewdifferentperiods
byclickingthebuttonsatthebottomofthewindow.
Youcanalsoviewsalesforpredefinedperiods,such
asoverChristmasandonnationalholidays.
Business Intelligence (BI) Tools
Inaddition to thebuilt inReportingandAnalyzing
Tools, LS Retail integrates to standard Microsoft BI
technologysuchasMicrosoftOffice,Excel,Microsoft
SharePoint, Microsoft SQL Reporting technology in
MicrosoftSQLServerReportingServices–allofwhich
makesitpossiblefortheuserstogetmoreoutofthe
data in their Microsoft Dynamics NAV solution.
Integration Services, Analysis and Reporting Services.
LSRetailalso integrates tomarket-leadingBusiness
Intelligence solutions for more complex analysis and
scorecard reporting.
ComprehensiveAnalysis
Smarter Insight
LSPOSisafast,dependableandpowerfulPOS
applicationwithagraphicuserinterface,working
online,orofflineforoptimal resiliencewiththe
onlinebenefitsinplaceatalltimes.
Simplicity
LS POS can be used with both keyboard and
touchscreenequipment,andoffersfeaturesthat
makesalestransactionseasytosetup,manage
andprocess foranyretailbusiness.LSPOSsets
newstandardsforspeed,ease-of-useanderror-
free processing of retail sales. The system has
integrated real-time accounting and powerful
inventory control.
LS POS (Point of Sale)•
– Touch Screen
–OPOSsupport
–Keyboardsupport
Multiple Interface Layouts•
– Samples included
–Userdefinable
–Anyscreensize
Multiple Languages•
–Onbuttons
–Bystaff
Multiple Hardware•
– Samples in default
–Userdefinable
Graphics support•
–Onbuttons
–Onitems
Multiple payments•
– In currency
–Bycards
Infocodes•
–Connectedrelationshipwiththecustomer
–CustomerInteractionatthePOS/POSlevel
LSPOS Dynamic POS interface
Smarter Service at POS
Smarter Communication
LSRetailhasanintegratedcommunicationsmodule
thatallowsyoutoeasilysenddatabetweenhead
office,storeandPOS.Thecommunicationsmodule
consistsofthreeparts,theLSRetailDataDirector,
TransactionServerandtheLSRetailScheduler.
TheLSRetailDataDirectortakescareofhigh-speed
data exchange between different Microsoft
DynamicsNAVdatabases,andotherdatabasesthat
are not based on Microsoft Dynamics NAV. The
DataDirectorwasspecificallydesignedtoincrease
thespeedofreplicationoverWideAreaNetworks
(WAN). It uses shorter time to send data and
requireslessbandwidththanpreviousgenerations.
These features are especially important to users
whohavedatabasesindifferentareasorregions,as
they save communication costs.
Built for Performance
ParallelprocessingisthemainfeatureoftheData
Director, resulting in extremely good performance
inLSRetail.
Peak Versatility
TheDataDirector isversatile. Inadditiontobeing
abletocommunicatewithallversionsofMicrosoft
Dynamics,itcanalsocommunicatewithMicrosoft
SQLServer2000and2005,MicrosoftAccessand
so on.
Full Integration
TheDataDirector ismanagedwithin the familiar
Microsoft Dynamics environment. It is fully
integrated with Microsoft Dynamics NAV and LS
Retail NAV.
Scheduling
LSRetailhasabuilt-inschedulingmechanismthat
can be used to run batch jobs. The scheduling
mechanism is also used to schedule transfers of
databetweenheadofficeandstoreorfromstore
to POS terminals. These transfers can be done
either with Replicator or via the LS Retail Data
Director.
The LSRetail Scheduler is aflexible tool that can
operateaccordingtoanumberofparameters.Jobs
canbescheduledtorunoncertaindatesandtimes
orwithregularintervals.
Live Information
TheTransactionServerisusedtoallowthePOSto
makeonlineenquiriestoacentraldatabasewhile
runninginstandalonemode.ThisgivesthePOSa
highlevelofresiliencewhilemaintainingaccessto
datainacentraldatabase.
“We chose a standard product that was easy to configure, and offered complete, real-time overview, from the moment the product enters the warehouse until it is sold to the client.”
Dr.AndreaVernucci,MobileMarketingandCustomerManagement,
Wind Telecommunications, Italy
Powerfulandreliabledatareplication
Flexiblearchitecture
Rich functionality
DATA DIRECTOR
TRANSACTIONSERVER
SQL Server2008
WindowsServer 2008
Windows XP Vista / Windows 7
POS Ready2009
FRO
NT
OFF
ICE
HEA
D O
FFIC
EN
AV
M
ICR
OSO
FT
LSPOS MobileDevices
StoreManagement
CashManagement
POSManagement
InventoryManagement
BA
CK
OFF
ICE
ProductManagement
Price&OfferManagement
Replenishment OpentoBuy
FinancialsManagement
Sales &Marketing Purchasing Warehouse Service
SpecialOrders Loyalty/GiftCards
Inventory Optimization
CampaignManagement
Web
Bu
sin
ess
Inte
llig
ence
ONLINE STORE
PC PC PC PCPOS POS POSPOS POS POS
ONLINE/OFFLINE MIXED STORE STANDALONE
BACK OFFICE SYSTEM
HEAD OFFICE SYSTEM HEAD OFFICE SYSTEM HEAD OFFICE SYSTEM HEAD OFFICE SYSTEM
BACK OFFICE SYSTEM BACK OFFICE SYSTEM BACK OFFICE SYSTEM
STORE POS SERVER
Flexible Solution Architecture
RoleTailored User Experience
Tailoredtoyourpeopleandyourbusiness
InMicrosoftDynamicsNAV2009,theuserhasa
choice of two clients: the Classic Client and a
RoleTailored Client. The aim with the new
RoleTailoredClient istogiveusersthedataand
functionalitytheyneedwheretheyneedit,when
theyneeditandinthewaytheyneedit.
LSRetailNAVfullysupportsallthenewfeatures
inMicrosoftDynamicsNAV2009fromthevery
firstrelease.Thusthestore-managercanhavea
clientsuitedforhisneeds,thebuyeranotherone
andsoon.WithMicrosoftDynamicsNAV2009
integration between Microsoft Outlook and
MicrosoftDynamicsNAVistakentoanewlevel
and for instance the user can customize how
Tasks, Calendar Items and Mail from Microsoft
Outlookappearinhishomearea.Whenusedin
theClassicClient, LSRetailMicrosoftDynamics
NAV2009still includestheDashboardandalso
menus that are RoleTailored.
Setiabudi Building 2 , Suite 203 ( 021 ) – 5292 1365 / (021) 5290 [email protected]