Enterprise Resources Planning Software Indonesia - Retail ERP Software

IBIZ CONSULTING INDONESIA PRESENTED LS RETAIL

The best Enterprise Resources Planning ( ERP ) for Retail Industry

Are you customer–centric?In today’s complex and challenging retail environment,

understanding and anticipating the

needs of consumers and customer retention is of critical

importance to retail success.

Customer–Centric Retail Challenges

• Absence of actionable customer information

• Scalability of the solution

• Complexity of integrating disparate retail systems

• POS reliability and extensibility, with end-to-end back

office connectivity

• Lack of consistent customer driven service levels and

staff turnover

• Stimulating multi-channel experience for customers

LSRetailisanend-to-endretailsolution,poweredbyMicrosoftDynamicsNAV

Why Dynamics NAV - Simple, Smart, Innovative

MicrosoftDynamicsNAV,thebusinessmanagement

solution with more than one million users

worldwide,setstheglobalstandardforfunctionality,

international scope, adaptability andeaseofuse.

Withavailabilityinmorethan42countryversions,

since1984MicrosoftDynamicsNAVhasestablished

itselfasthechoiceforbusinessesandorganizations

looking for a complete business management

solutionthatisfasttoimplement,easytoconfigure,

simpletouseandaffordable.

Why LS Retail - Retail depth and expertise

Since1988,LSRetailhasbeensingularly focused

on providing solutions to meet the needs of the

demanding retail environment on the Microsoft

Dynamicsplatform.TheLSRetailsolutionhasbeen

translated into 33 languages and is distributed

through a global partner network of more than

120 certified partners in over 60 countries. With

over 1500 companies and 27,000 stores and

55,000POSterminals,LSRetailisthegloballeader

for retail solutions for Microsoft Dynamics.

Powerful integrated Retail Solution

LS Retail is built on Microsoft Dynamics NAV;

therefore,thePOS,backofficeandheadofficealluse

thesameapplication.Thismakesitpossibletotrack

individualtransactionsfromthePOStotheGeneral

Ledger,whichmaximizesyourbusinessvalue.

This also means that users have access to other parts

of the Microsoft Dynamics NAV application, such as

Finance, Sales and Marketing, Warehousing and

Service.BecauseoftheintegrationbetweenLSRetail

and Microsoft Dynamics NAV, users

needonlybecomefamiliarwithone

interface and the same logic applies

to usage at all levels.

Connected Experience

Thisfullyintegratedsolutiondeliversthebreadthanddepthoffunctionalitydemandedbyretailerslargeandsmall,withouttheneedto

build,manageandmaintainmultipleapplicationsandcostlyinterfaces.Itsuniqueuseofasingleapplicationtocoverstoretoheadquarters;

thePointofSale(POS)terminals,storesystems,inventory,merchandisingandallthebackofficefunctionsrequiredatheadoffice,sets

LSRetailapartfromallothersolutionsinthemarket.

Do you support item, customer and store segmentation?

You can view the performance of individual stores or

groupsofstores.Likewise,youcanviewtheperformance

of individual item categories and product groups.

TheTopListreportallowstheviewingoftopsellingitems,

customersandtransactions.AswiththeSalesHistory,it

can be viewed based on different periods. It is also

possible to sort the resultsbasedonamount,quantity,

discountamountorprofitforfastvisibilityintobusiness

performance.

Is Your Store Performing to Expectations?

The Hourly Sales Distribution report gives you the

possibility of viewing how your stores are performing

within different periods of theday,with theoptionof

viewing sales distribution based on POS, total income,

numberofcustomers,numberofitems,averageamount

oraveragebasketsize.

ThesearejustafewoftheanalysisoptionsavailableinLS

Retail.Thesolutionalsohasanumberofreportoptions

thatcanbeusedforprintoutandofflineanalysis.

“We at DIL believe that technology is not a sunk cost but rather an investment to reduce heavy long term costs. With LS Retail, we now have an internationally proven

IT platform that supports further development of our business. LS Retail hence was an investment to maintain competitive advantage for Disney’s long term growth in India.”

ArjunVerma,ExecutiveDirector&CFO,DisneyArtistStores,India

Are Your Stores Performing?

AndLSRetail:Retailforyou

TheCompleteBusinessManagementRetailSolution

Raise productivity• –forhealthymarginsandastrongbottomline

Easily produce visuals, tables, report• s–foroptimizingyourbusinessplan

Make your processes transparent and efficient• – for customer satisfaction and

easy-to-measurebusinessperformance

Grow your business• –quicklyadapttochangesinyourorganizationandenvironment

whilethecostofownershipstayslow

Gain Business Insight – business intelligence functionality that allows retailers to use any data asset,

transformitintoactionableinformation,anddeliveritinMicrosoftstandardtoolslikeOfficeandOutlook

Improve Merchandising Decisions – merchandising and replenishment capabilities to support retail

managersintheefficientmanagementoftheirend-to-endoperationfromheadquarterstostore

Scale in size and business – control and maintain data common to all stores, including item, customer and

vendormanagementaswellasspecialordersandloyaltyprograms.

Single retail solution architecture –criticalretailfunctionsareavailableatstorelevel,headofficeorboth.

Informationgatheredfromstoresiscommunicatedandconsolidatedbacktoheadofficeforreconciliation

beforeposting toGeneral Ledger. Informationandprogramsgenerated fromheadofficearepushed to

stores for updates and execution.

“We’re thrilled to acknowledge the dedication LS Retail has shown to providing an unsurpassed level of service and commitment to Microsoft Dynamics customers. As a result of its continuous

dedication and contributions to the overall success of Microsoft Dynamics and companies worldwide, we’re proud to congratulate LS Retail on being named to this year’s Microsoft

Dynamics Inner Circle.”

DougKennedy,VicePresidentMicrosoftDynamicsPartnersteam

HEAD OFFICE

ProductLifecycleManagement•

Manual and Automated Item Maintenance•

DynamicHierarchy,AttributesandO)ther•

GroupingofProduct

Price,Offer,CouponandCampaign•

Management

OpentoBuy•

Automatic Replenishment•

ReplenishmentbyAllocation•

StockRecall•

Serial/LotNumberSupport•

LoyaltyProgram•

SpecialOrders•

VendorPerformance•

SalesReportingandAnalyzing•

STORE BACK OFFICE

DashboardforStoreOperations•

POSManagement•

CashManagement•

StockCountingandAdjustments •

bySimpleWorksheets

StoreReplenishmentbyStockRequest, •

PurchaseandTransferOrders

SalesHistory•

Simple End of Day Statements•

ReceivingandPickingGoods•

FlexibleArchitecture•


GiftRegistration•

STORE FRONT OFFICE (POS)

FastCheckOut•

SimpleOperation•

Multiple Interfaces•

BroadPOSHardwareSupport•

ItemCrossSelling•

Item Finder•

LoyaltyProgram•


MultiplePayments•

SpecialOrdersEntryatPOS•

ItemConfigurator•

OperateLocally–ConfigureCentrally•

MOBILE DEVICE

MobilePOS•

Receiving/Picking•

StockCounting•

StockChanges•

LabelOrdering•

StockCountingandAdjustments•

Connected Experience

APPAREL & FASHION

Open-to-Buy•

AssortmentsPlans•

Replenishment Tools•

LifecycleManagement-Seasonality•

SpeedyCreationofProducts•

Loyalty–GiftRegistration•

TargetedTacticalPromotions•

Buyer’sWorkbench•

GradingofStores•

DistributionEngine•

StoreCapacity,StockCoverage•

POSDynamicInterface,DesignontheFly•

SimpleProcessesatthePOS•

FURNITURE

ItemConfigurator•

SpecialOrders•

MaketoOrder/TailorMade•

Pre-Payments•

CatalogueSales•

CampaignandOfferManagement•

NonStockItems•

Replenishment-AutomaticandAllocation•

Drop Shipment from Vendor•

PickupandDeliverytoCustomer•



ELECTRONIC/TECHNICAL

DynamicMerchandise/ItemHierarchyLevel•

Open-to-Buy•

SpecialOrders•

SerialNo.Tracking•

CampaignandOfferManagement•

LoyaltySchemes•

AdvancedPOSFunctionality•

ItemCrossSelling•

ItemConfiguration•

Item Finder•



FOOD & GROCERY

FastCheckout•

CustomerLoyaltyProgram •

AccessiblefromPOS

SalesHistory&Drill-down•

VendorPerformance•

CampaignManagement•

Promotions,Discounts,•

Mix and Match •

Offers,Coupons•

SimpleReceivingProcess(Mobiledevices)•

ShrinkageManagement•



Smarter Store Management

Empower Retailers

LS Retail InStore Management changes the

way stores operate. It allows the control of

operations through radio frequency (RF)

technology,whichwasdevelopedasaresultof

years of close collaboration with leading

retailers.

LS Retail InStore Management supports a

complexretailframeworkforvariantcollection.

This functionality allows the user to create a

unit that includes a number of variants

(collection)anduseitinallstocktransactions,

purchasing and selling to reference, to the

collectionofvariantsbehindit.

Inventory Control

Ifyouwouldliketotimeyourinventoryflowso

youalwayshavefreshmerchandiseandahealthy

turnover rate, the InStore system provides your

companywiththetoolstoeffectivelystreamline

inventory control.

The LS Retail InStore Management system uses

worksheets to specify the work processes by

configuration.Theuser-friendlyworksheetlayouts

allhaveasimilar looktosimplifyorganizingthe

many different processes. Worksheets auto-

matically fill out transactions, which minimizes

time-consumingmanualdataentriesbytheuser,

and guarantees that all entries are correct.

“Microsoft Dynamics NAV together with LS Retail offers a

comprehensive, cost-effective, and standardized solution that fulfils all

our business needs. With it, we’ve enhanced the shopping experience for

customers and employees alike.”

Mr.JassimSajwani,DirectorofITand

Administrationataswaaq,Dubai,UAE

LSRetailInStoreManagement Effectively StreamlineLSRetailincludespowerfulbackofficefunctionalityboth

in the store and at the head office. It gives the store

managertotalcontrolofactivitieswithinthestoreand

manages the replication of data between the POS

terminals,backofficeandheadoffice.

InStoreSystemsfunctionsarealsoreplicatedattheHead

Officeallowingdecisionstobeexecutedwithoutdelay.

Theseinclude:

PriceManagement functions suchas:Multiple sales•

and tender types, discounting against product or item

groups,Multibuy,MixandMatch,BuyOne-GetOne

Free and individual or group level Customer Item

discounts.

Inventory Management that includes transfers, •

adjustmentsandwrite-offs,discrepancymanagement

andstocktakesviathetillorhandheldcomputer

CashManagement•

BarcodeLabelPrinting•

Staff Management including a full suite of functions •

to manage allocations, timetabling and time and

attendance capture

Remote Purchasing allows stores to manage their•

own purchases as an alternative to centralized

purchasing functions

Right Product - Right Place - Right time

Asoneofthemainbuildingblocksthatunderpins

LSRetail,theallocationandreplenishmentfeatures

ofthiscomprehensivemerchandisingsolutionwill

help you get the right product to the right place at

the right time.

Open to Buy

The Open-to-Buy module allows the retailer to

control the capital invested in products during the

salescycle.Itallowstheretailertoplanpurchases

andmake sure that theymatch thedemand for

eachperiod,andatthesametimemakesurethat

themoneyinvestedinstockiswithinsetlimits.

Excellence in Customer Service

Powerful inventory planning and management

features help you deliver customer services

excellence without committing valuable cash

space and logistics resources to unnecessarily high

stocklevels.

LSRetailoffersclass-leadinglevelsofflexibilityand

controlsothatnomatterhowyoustructureyour

business,LSRetailleveragestheextensivebuilt-in

inventory management features of Microsoft

Dynamics NAV, powering the solution to the

greatest advantage.

Vendor Performance

Thebuyerhasagoodoverviewofhowthevendor

is performing by monitoring his profitability,

purchaseorderfulfillment,discrepancyinreceiving

quantity and/or quality of goods and invoicing

discrepancy.Thisdatacanbeanimportanttoolfor

buyerstousewhenenteringvendornegotiations.

The solution facilitates enforced retrospective

discounts through purchasing contracts.

Fast Performance and High Return on

Investment (ROI)

Whether it is something as simple as stores

orderingindividuallyfromadistributioncentreor

supplier, inter-branch transfers or more complex

profiledallocationand replenishmentmodels, LS

Retail’s merchandising delivers fast performance

andhighROI.

LSRetailincludesmerchandisingandreplenishment

functionality to support retail managers in the

efficientmanagementoftheirretailbusiness.Size,

colorandstyledata(whereapplicable)onindividual

items, product groups or item categories is used to

createStockprofiles.Thisiscombinedinasimple

matrix with store, store groups and store type

profiles to calculate the optimum stock

replenishment.

Eachprofilealso includesadescriptionofwhere

the items should be delivered from and then a

stocktransferrequestispassedtothedistribution

centre, or data is passed to the purchase order

processing modules for ordering from a supplier.

Thebuyerusesareplenishmentworksheetwhich

calculates the demand based on a number of

selectablecriteriaanddateranges.

LSRetailReplenishment

Smarter Inventory Management

Smarter Retailing

TheMicrosoftDynamicsNAVPurchasingmodule

provides retailers with everything they would

expect from one of the world’s leading business

applications including requisition management,

returnsmanagementanddrop-shippingfunction-

ality essential to any retailer dealing with direct

deliveryofbig-ticketitems.

Better Control

The InStore Management system allows you to

perform cycle counts, merchandise out of stock

and physical inventory, thereby getting better

control of price offers, discounts and so on.

Eliminate Paperwork

LSRetailInStoreManagementautomatesthestore

-virtuallyeliminatespaper,savestimeandmoney,

increases accuracy and productivity, and the time

andworkofthepersonnelcanbeorganizedina

moreeffectiveway.

More Efficient Store

LSRetailInStoreManagementwillhelpyoukeep

yourstockontheshelves,yourassociatesonthe

sales floor and your business competitive. This

increases customer satisfaction as your store

becomesmoreefficientandresponsive.Youalso

get better control over the return on your

investmentandcanminimizestock.

PriceManagement letsyouperformmarkdowns,

mark-ups, missed markdowns and re-ticketing,

including the immediate printing of new

merchandisetickets.

Special Order Items are ordered or purchased

specifically for you

WithLSRetailSpecialOrders,customerscanorder

customized itemsbasedontheirownpreference

–suchassofaswithdifferenttypesofupholstery,

clothing garments, computers, electronics,

prescription glasses, and many more. Special

ordering is not limited to items that need to be

customized;itcanbeusedforallitemsonfile.

TheorderscanbetakeneitheratthePOSorviaa

salesorderinthecentraldatabase.Itemscanbe

sourcedfromdifferentlocationsandwarehouses.

Someitemscanbesourcedfromthestoreitself,

other from the warehouse or directly from the

vendor.

Shippingisflexibleaswell.Customerscanchoose

to have the goods delivered directly to their home

orpickthemupeitheratthestoreorwarehouse.

The system can be configured to ask for a pre-

paymentwhenmakingaspecialorder,whichcan

differbetweendifferentkindsofproducts.

PurchaseOrderProcessing

“LS Retail based on Microsoft Dynamics NAV is the most flexible one and adaptable for our needs. This solution gave an opportunity to create a distributed system structure with

centralized management when the information entered in the stores arrives at the main office once a day. After the system implementation of the financial accounting system was

organized in the company, the logistics was close to ideal. Last year, the turnover of the company grew by 100.”

DenisSologub,ITDepartmentDirector,AzbukaVkusa,Russia

Reduce Shrinkage

LS Retail provides reliable, real-time insight into

criticalaspectsofyourbusiness,suchas:Comparison

of stores; breakdown of sales according to time-

periods;singleemployeeorstaffcomparisons;POS

terminalcomparisonorsimplyPOSterminals–with

drill-downsoverdifferentperiods.User-definedalerts

ensure that the management can act quickly and

effectively,whenrequired.

Instant Business Overview

LSRetailoffersanumberofoptionswhenitcomesto

viewingandanalyzingsalesdata.

Thesaleshistorywindowgivesyouanoverviewover

longtermsalesdata.Thiswindowisbasedonposted

salesdata–usuallyreferredtoasValueEntries.Here

youcanviewhowyourstoreshavebeenperforming

forpastperiods.Youcaneasilyviewdifferentperiods

byclickingthebuttonsatthebottomofthewindow.

Youcanalsoviewsalesforpredefinedperiods,such

asoverChristmasandonnationalholidays.

Business Intelligence (BI) Tools

Inaddition to thebuilt inReportingandAnalyzing

Tools, LS Retail integrates to standard Microsoft BI

technologysuchasMicrosoftOffice,Excel,Microsoft

SharePoint, Microsoft SQL Reporting technology in

MicrosoftSQLServerReportingServices–allofwhich

makesitpossiblefortheuserstogetmoreoutofthe

data in their Microsoft Dynamics NAV solution.

Integration Services, Analysis and Reporting Services.

LSRetailalso integrates tomarket-leadingBusiness

Intelligence solutions for more complex analysis and

scorecard reporting.

ComprehensiveAnalysis

Smarter Insight

LSPOSisafast,dependableandpowerfulPOS

applicationwithagraphicuserinterface,working

online,orofflineforoptimal resiliencewiththe

onlinebenefitsinplaceatalltimes.

Simplicity

LS POS can be used with both keyboard and

touchscreenequipment,andoffersfeaturesthat

makesalestransactionseasytosetup,manage

andprocess foranyretailbusiness.LSPOSsets

newstandardsforspeed,ease-of-useanderror-

free processing of retail sales. The system has

integrated real-time accounting and powerful

inventory control.

LS POS (Point of Sale)•

– Touch Screen

–OPOSsupport

–Keyboardsupport

Multiple Interface Layouts•

– Samples included

–Userdefinable

–Anyscreensize

Multiple Languages•

–Onbuttons

–Bystaff

Multiple Hardware•

– Samples in default

–Userdefinable

Graphics support•

–Onbuttons

–Onitems

Multiple payments•

– In currency

–Bycards

Infocodes•

–Connectedrelationshipwiththecustomer

–CustomerInteractionatthePOS/POSlevel

LSPOS Dynamic POS interface

Smarter Service at POS

Smarter Communication

LSRetailhasanintegratedcommunicationsmodule

thatallowsyoutoeasilysenddatabetweenhead

office,storeandPOS.Thecommunicationsmodule

consistsofthreeparts,theLSRetailDataDirector,

TransactionServerandtheLSRetailScheduler.

TheLSRetailDataDirectortakescareofhigh-speed

data exchange between different Microsoft

DynamicsNAVdatabases,andotherdatabasesthat

are not based on Microsoft Dynamics NAV. The

DataDirectorwasspecificallydesignedtoincrease

thespeedofreplicationoverWideAreaNetworks

(WAN). It uses shorter time to send data and

requireslessbandwidththanpreviousgenerations.

These features are especially important to users

whohavedatabasesindifferentareasorregions,as

they save communication costs.

Built for Performance

ParallelprocessingisthemainfeatureoftheData

Director, resulting in extremely good performance

inLSRetail.

Peak Versatility

TheDataDirector isversatile. Inadditiontobeing

abletocommunicatewithallversionsofMicrosoft

Dynamics,itcanalsocommunicatewithMicrosoft

SQLServer2000and2005,MicrosoftAccessand

so on.

Full Integration

TheDataDirector ismanagedwithin the familiar

Microsoft Dynamics environment. It is fully

integrated with Microsoft Dynamics NAV and LS

Retail NAV.

Scheduling

LSRetailhasabuilt-inschedulingmechanismthat

can be used to run batch jobs. The scheduling

mechanism is also used to schedule transfers of

databetweenheadofficeandstoreorfromstore

to POS terminals. These transfers can be done

either with Replicator or via the LS Retail Data

Director.

The LSRetail Scheduler is aflexible tool that can

operateaccordingtoanumberofparameters.Jobs

canbescheduledtorunoncertaindatesandtimes

orwithregularintervals.

Live Information

TheTransactionServerisusedtoallowthePOSto

makeonlineenquiriestoacentraldatabasewhile

runninginstandalonemode.ThisgivesthePOSa

highlevelofresiliencewhilemaintainingaccessto

datainacentraldatabase.

“We chose a standard product that was easy to configure, and offered complete, real-time overview, from the moment the product enters the warehouse until it is sold to the client.”

Dr.AndreaVernucci,MobileMarketingandCustomerManagement,

Wind Telecommunications, Italy

Powerfulandreliabledatareplication

Flexiblearchitecture

Rich functionality

DATA DIRECTOR

TRANSACTIONSERVER

SQL Server2008

WindowsServer 2008

Windows XP Vista / Windows 7

POS Ready2009

FRO

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OFF

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LSPOS MobileDevices

StoreManagement

CashManagement

POSManagement

InventoryManagement

BA

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OFF

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ProductManagement

Price&OfferManagement

Replenishment OpentoBuy

FinancialsManagement

Sales &Marketing Purchasing Warehouse Service

SpecialOrders Loyalty/GiftCards

Inventory Optimization

CampaignManagement

Web

Bu

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Inte

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ONLINE STORE

PC PC PC PCPOS POS POSPOS POS POS

ONLINE/OFFLINE MIXED STORE STANDALONE

BACK OFFICE SYSTEM

HEAD OFFICE SYSTEM HEAD OFFICE SYSTEM HEAD OFFICE SYSTEM HEAD OFFICE SYSTEM

BACK OFFICE SYSTEM BACK OFFICE SYSTEM BACK OFFICE SYSTEM

STORE POS SERVER

Flexible Solution Architecture

RoleTailored User Experience

Tailoredtoyourpeopleandyourbusiness

InMicrosoftDynamicsNAV2009,theuserhasa

choice of two clients: the Classic Client and a

RoleTailored Client. The aim with the new

RoleTailoredClient istogiveusersthedataand

functionalitytheyneedwheretheyneedit,when

theyneeditandinthewaytheyneedit.

LSRetailNAVfullysupportsallthenewfeatures

inMicrosoftDynamicsNAV2009fromthevery

firstrelease.Thusthestore-managercanhavea

clientsuitedforhisneeds,thebuyeranotherone

andsoon.WithMicrosoftDynamicsNAV2009

integration between Microsoft Outlook and

MicrosoftDynamicsNAVistakentoanewlevel

and for instance the user can customize how

Tasks, Calendar Items and Mail from Microsoft

Outlookappearinhishomearea.Whenusedin

theClassicClient, LSRetailMicrosoftDynamics

NAV2009still includestheDashboardandalso

menus that are RoleTailored.

Setiabudi Building 2 , Suite 203 ( 021 ) – 5292 1365 / (021) 5290 [email protected]