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How to Develop a Positive Safety Culture Nick Hardesty District Manager KPA Safety Culture Behavior Communicati on Traini ng

How to Develop a Positive Safety Culture

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How to Develop a Positive Safety Culture

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Page 1: How to Develop a Positive Safety Culture

How to Develop a Positive Safety Culture

Nick Hardesty

District Manager

KPASafety Culture

Behavior

Communication

Training

Page 2: How to Develop a Positive Safety Culture

Moderator

Becky RossMarketing Manager

KPA

(303) 228-8753

[email protected]

Page 3: How to Develop a Positive Safety Culture

Presenter

Nick Hardesty

District Manager

KPA

(262) 649-2903

[email protected]

Page 4: How to Develop a Positive Safety Culture

Questions

• If you have questions during the presentation, please submit them using the “Questions” feature

• Questions will be answered at the end of the webinar

Page 5: How to Develop a Positive Safety Culture

5

Agenda

Can you define “Safety Culture”?Changes in Workers CompensationSafety Program in 7 Steps Safety Incentive Programs

Page 6: How to Develop a Positive Safety Culture

Safety Culture

Chernobyl Disaster-1986

Page 7: How to Develop a Positive Safety Culture

Safety Culture

Wikipedia

Safety culture is a term used to describe the way in which safety is managed in the workplace, and often reflects "the attitudes, beliefs, perceptions and values that employees share in relation to safety" (Cox and Cox, 1991).

Page 8: How to Develop a Positive Safety Culture

Safety Culture

Safety Culture is…”the product of the individual and group values, attitudes, competencies and patterns of behavior that determine the commitment to, and the style and proficiency of, an organization's health and safety programs.”

Safety Culture: A Review of the Literature (UK)

Page 9: How to Develop a Positive Safety Culture

Safety Culture

• EHS Today-America’s Safest Companies“Our culture is to expect 100% engagement from all

associates in our safety programs, which includes not

only participation but also leadership.”

“Our culture of safety innovation and continual

improvement has fostered countless, positive safety

changes with profound impact on our safety performance.”

“How many companies can say that their CEO

has reviewed every single recordable injury AND serious near miss?

We can!”

“Our 76% improvement in recordable injuries and external recognitions are a result of our strong safety culture, and they

demonstrate how ingrained safety is in why and how we do

business.”

“Safety, or EHS, is who we are…It’s a core value that is integrated into all

business processes and functions.”

Page 10: How to Develop a Positive Safety Culture

Safety Culture

Manage Safety Top Priority Employees

Communication Attitudes Beliefs Values

Programs Process

Page 11: How to Develop a Positive Safety Culture

Safety Culture

• NCCI-National Council on Compensation Insurance

Page 12: How to Develop a Positive Safety Culture

Safety Culture

MOD Factor

“Split Point” Changes

$5,000

$10,000

$13,500$15,000

2012

2015

2014

2013

Page 13: How to Develop a Positive Safety Culture

• Rates are pre-determined

• Common set of class codes

• Ensure accuracy with job descriptions• 6 Point Dealer Group

• 100 Employees at each location

• Annual Payroll of $5 million per dealership

600 Total Employees with $30 million in payroll

• 8330 (Tech) $9,000,000 = $90,000 x $5.00 = $450,000 $100

• 8748 (Sales) $9,000,000 = $90,000 x $2.00 = $180,000 $100

• 8810 (Admin) $12,000,000 = $120,000 x $1.00 = $120,000 $100

Total manual premium: $750,000

83808748

8810 94107380

Safety Culture

Classcode Employee Type % of

Payroll $ Payroll Premium$100 payroll

8380 Technicians/ Detailers/ Drivers 30% $9 mil $5

8748 Sales 30% $9 mil $2

8810 Administrative 40% $12 mil $1

Payroll For Aacme Motors

Page 14: How to Develop a Positive Safety Culture

Safety Culture

2004 2005 2006 2008

2005 2006 2007 2009

2006 2007 2008 2010

2007 2008 2009 2011

2008 2009 2010 2012

“E-mod”

“X-mod”

“Mod Factor”

“Experience Rating”

“Merit Rating”

• Calculated by the National Council on Compensation Insurance (NCCI) or a state agency

• 3 consecutive years are used to calculate a rating• Excludes current and prior year

• Frequency of claims is weighted higher than severity• Used to compare businesses in the same industry

• Industry Average is set to “1”

$750,000 Manual Premium

Aacme Motors ABC Motors

Experience Mod .80 (-20%) 1.2 (+20%)

$600,0000 $900,000

A difference of $300,000!

Page 15: How to Develop a Positive Safety Culture

Ratings are based on business characteristics the insurance company thinks can make a difference in reducing future losses.

• Regular safety committee meetings

• Positive incentive programs

• Written safety programs

• Hazard inspections

• Ongoing safety training

• Timely reporting

• Claims Management

Safety Culture

Aacme Motors ABC MotorsTier Rating 1.17 (preferred plus) 1.67 (residual)Experience Mod -20% (.80 mod) +20% (1.2 mod)Deductible -3.9% ($500 ded.) 0%Provider Discount -2.5% 0%Association Disc. -4% 0% Cost Containment Cert. -5% 0%Schedule Rating -10% +10%Premium Disc. -8.6% -8.6%

$390,795 $1,189,804

$750,000 Manual Premium

A Difference of: $799,008!!!

Page 16: How to Develop a Positive Safety Culture

Safety Culture

1. Senior Management Leadership

2. Safety Coordinator

3. Employee Involvement – Recognition– Communication

4. Timely Notification of Claims

5. Return to Work Practices (Medical Treatment)

6. Written Programs & Processes– New Hire Orientation– Safe Work Practices– Safety and Health Policy

7. Recordkeeping & Analysis

Page 17: How to Develop a Positive Safety Culture

Safety Culture

Senior Management Leadership

Page 18: How to Develop a Positive Safety Culture

Safety Culture

Safety Coordinator

Safety Rules

Page 19: How to Develop a Positive Safety Culture

Safety Culture

Employee Involvement

Page 20: How to Develop a Positive Safety Culture

Safety Culture

Timely Notification of Claims

Page 21: How to Develop a Positive Safety Culture

Safety Culture

Return to Work Practices

Injury

Report Injury

• Employee reaches maximum improvement and returns to work in original position

• Employee has not reached maximum improvement and returns to work in transitional work assignment

• Employee reaches maximum medical improvement but has received disability rating and is assigned to modified job or different position

Send for Medical

Treatment

Page 22: How to Develop a Positive Safety Culture

Safety Culture

Written Programs & Processes

Page 23: How to Develop a Positive Safety Culture

Safety Culture

Recordkeeping & Analysis

Page 24: How to Develop a Positive Safety Culture

Safety Culture

Incentive Programs

Open lines of communicationGive ability to make suggestionsAllow for group discussionsPraise

– Positive GossipThank the employee by nameState what the employee did to earn praiseExplain how you felt about the behaviorState how the behavior added value to the companyThank the person again by name

Page 25: How to Develop a Positive Safety Culture

1.Targeted behaviors• Positive and tangible

2.Program Rules• Must be clear to all employees

3.The Reward• Appropriate for the effort

• Meaningful and memorable

Safety Culture

Before an incentive program is considered

Basic needs must be met

The targeted behaviors of an incentive program should be positive and tangible

• Focus on “what to do”

• Give measurable actions

Page 26: How to Develop a Positive Safety Culture

Safety Culture

Safety Bingo Best Safety Suggestion Good Housekeeping Accident Free Days Safety Bucks

Page 27: How to Develop a Positive Safety Culture

Safety Culture

Safety CultureManagement

Processes

Programs

Priority

Attitudes

TrainingEmployee Involvement

Beliefs

Communication

Recognition

Page 28: How to Develop a Positive Safety Culture

Got a Question? Ask our Expert!

Page 29: How to Develop a Positive Safety Culture

Contact Information

www.kpaonline.com

Becky Ross

[email protected]

866-356-1735