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©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Summit 2015Vision 2020 – The Refreshment Challenge
Bob Hallagan, Vice Chairman, Co-Leader of Board Practice, Korn/Ferry; Director, ResCare; Director, MSH; Director, Friends of ChildrenDecember 2015
2©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Businesses are changing at lightning speedR
ate
of C
hang
e
Time
Business then
Disruptive TechnologiesRapid Innovation
Talent MobilityGlobalization
Accelerated Half-Lives of Business StrategyActivists
CEOs and Leadership Teams Working 24X7Business now
3©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Businesses are changing at lightning speed;Boards are changing, but not at the same pace
Rat
e of
Cha
nge
Time
Business thenBusiness now
Boards then
Boards now
Low Turnover/Long TenuresRetirement Age IncreasingHeavy Focus on ComplianceEvaluations Not Effective
Disruptive TechnologiesRapid Innovation
Talent MobilityGlobalization
Accelerated Half-Lives of Business StrategyActivists
CEOs and Leadership Teams Working 24X7
4©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Uncomfortable Questions and Observations
CEO
I spend half my time
keeping the Board up to
speedLeadership team never reaches out to Board for
counsel between meetingsWe could definitely replace half our Directors
with new Directors that add greater value – and if we don’t, activists will
Our complicated skills matrix is just an excuse so every
existing Board member can check a box – but boxes don’t
connect to what adds value
My least effective Directors are great fun
people, love to have them at a dinner party, BUT….
Is collegiality a barrier to
refreshment?
The more the so-called “governance” experts push for
independence and diversity for diversity’s sake, the more removed candidates are from
adding value
Since Sarbanes Oxley, our audit committee takes up 4-5 hours at each meeting, and
frankly adds little value
If a Director is not as
accomplished in decision making as our executive team - hard to see how they
add value
The board in theory should energize our
leadership team, unfortunately, it
“saps” their energy
Our most valuable directors have choices – our least
ones don’t, leading to strong entitlement mentality
5©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Uncomfortable Questions and Observations
If a company has under-performed for 10 years, why shouldn’t the board look in the mirror – and respectfully plan a Board succession plan?
Does governance matter?
Is there evidence that good governance and good performance are related?
Should Boards be continuously aligning skills and competencies to future challenges?
It takes 3 months for us to replace a non-performing CFO – a lifetime to replace a non-performing Board member
Directors should look in the mirror and “earn the right” to stay on the Board because of the value they contribute
6©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
What do shareholders want? Why do they elect us?
Shall we re-elect the Board members?
7©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
What is your Board’s value equation?
Board Value
Cost= ? ?
• $• Leadership Time• Energy• Opportunity Cost
4321-1-2-3-4
8©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
You are all here – you know and we agree that governance matters!!
Aspirational Vision 2020:Why shareholders elect us?
To be a strategic asset
To be a source of long-term competitive advantage
To ensure company maximizes long-term shareholder value and operates with impeccable ethics and integrity
9©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
We must be willing to press the “reset” button and disrupt the Board Room
10©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Let’s get granular together…“Zero-Based Thinking”
Types of Boards:
1. Negative Impact
2. Neutral, No Impact
3. Basic Monitor/Checklist Board
4. Strategic Asset/Performance Enhancer/ Source of Competitive Advantage
11©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
11
Shar
ehol
der V
alue
Years
Current Performanceas Private Company
Future PerformanceProjected Board Impact??
IPO
12©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
12
Shar
ehol
der V
alue
Years
Current Performance Future PerformanceProjected Board Impact
IPO
• No Impact
Type of Boards:
13©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
13
Shar
ehol
der V
alue
Years
Current Performance Future PerformanceProjected Board Impact
IPO
• No Impact• Negative Impact
Type of Boards:
Imagine shareholders voting for Board that creates negative value….BUT THEY DO
14©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
14
Shar
ehol
der V
alue
Years
Current Performance Future PerformanceProjected Board Impact
IPO
• No Impact• Negative Impact• Strong Compliance
(Oversight Boards)
Type of Boards:
15©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
15
Shar
ehol
der V
alue
Years
Current Performance Future PerformanceProjected Board Impact
IPO
• No Impact• Negative Impact• Strong Compliance• Performance Enhancer/
Strategic Asset
Type of Boards:
How did they do that? Let’s reelect
this board!
16©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
An analysis for each company of what adds value may be different• Must customize biggest challenges and opportunities over the next three – five
years and align skills to match
But Every Board Member Must:
Have a documented history of making good decisions
Thrive in a team environment – the Board is a team
Be absolutely enthusiastic about the company
17©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
If you are on the Board of a publicly held company
• Board refreshment is not a natural event– Will not happen without respected and strong leadership – our
responsibility, not activists • Requires “Earn the Right” culture – define expectations
up front• Establish and keep current Board succession framework
– Keeps conversation on the table– Allows Board to be patient and opportunistic
• Board Leadership – one of two critical pillars– Unique skills and competencies – selection and succession
planning is critical
18©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Board Succession Planning Case Study: Large Global Medical Device CompanyChallenge/ Key Driver Aligned Board Skills Current Board
StatusProjected
TenureFuture
Prioritization
1. Drive to be world class in operating efficiency and effectiveness
• Executives with first-hand exposure to driving operational excellence
2. Creation of new growth platforms (successful innovation)Company must create culture, processes & discipline that enables company to consistently innovate and bring new products to market
• CEO/COO who has led company successful in innovation (in related industry a plus)
• Executives who have led successful research and development functions
3. Medical ScienceCompany must keep abreast of where science is going and the implications on future opportunities, changes in health care policy, obsolescence, etc.
• Research directors of prestigious genomics/ microbiology research organizations
• Research directors – diabetes research
4. Health Care Delivery and InsuranceFuture success depends on understanding the demands on major customers and how to build trusted relationships
• CEO of major Health Care Delivery systems
• CEO - HMO
19©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Board Succession Planning Case Study: Large Global Medical Device Company, cont.Challenge/ Key Driver Aligned Board Skills Current
Board StatusProjected
TenureFuture
Prioritization5. World Health Policy InitiativesCompany must manage world health partnerships with extreme human sensitivity, as well as strategic and financial prudence
• A leader of global health organizations
6. GlobalizationCompany must continue to maximize global growth opportunities
• An executive with experience building global markets-specific knowledge of global healthcare a plus
7. Laser sharp financial management, capital markets and acquisition skills
• World-class, highly respected global CFO
8. TalentTo outperform its competitors, company must become “firm of choice” for the industry’s high performing talent
• An executive who has driven a talent rich organization
20©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Board Succession Planning Case Study: Large Global Medical Device Company, cont.Challenge/ Key Driver Aligned Board Skills Current
Board StatusProjected
TenureFuture
Prioritization9. Product and Service Quality ExcellenceCompany must maintain and enhance its reputation for excellence
This includes its reputation for impeccable ethics and integrity and exemplary regulatory compliance
• An executive who has led an organization that is respected for its customer service and product quality excellence
• A respected former FDA leader or head of regulatory affairs at major pharmaceutical company
21©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
If you now know how Board members will add value and you have the right players around the table, then…
BoardIntellectual Capital
Board Objective:Use It, Don’t Waste It
22©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
High Performance Board Framework: Complex, Difficult to Achieve
Mission: To be a valued asset of the company measured by the
contribution we make – collectively and individually – to enhance long-term shareholder
value
Right People
Right Issues
Right Information
Right Process
Right Structure
Right Culture
High
Superior Value
Organization
Shareholder
Performing
23©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED.
Is there a correlation between corporate governance and performance?
• Can it be in the future – YES!!!– It is the reason we are all here today
• A major opportunity:– Let’s learn and challenge each other together
©COPYRIGHT 2013 Korn/Ferry International. ALL RIGHTS RESERVED. 24