Grooming for success training module

Starting in the name of

ALLAHTHE ALL MIGHTY THE ALL MERCIFUL

Falak Naz KhanEntrepreneur/ Speaker/Business SpecialistMS-HR/MBA-HR/LLB/ACCA

GROOMING FOR

SUCCESSTRAINING MODULE

INTRODUCTION

Grooming for success training module is a program designed to mentor the talents of individuals

for Profitable results. This course is for everyone that is concerned

about the future and who wants to gain

insight into the subject of leadership and success in various

fields of life.

OUR MOTTO

Raising Great Leaders for Today and

Tomorrow”Grooming For Success Tra in ing Module has

a miss ion to:“discover the untapped, cu ltivate, lead and

mentor the r i ch potential of ta lents for success with in indiv iduals , communities and organizations in order to insure the

success of today and tomorrow ”

THIS TRAINING MODULE FOCUSES ON PRACTICAL ASPECTS ENCOMPASSING THE FOLLOWING:

Dress & Grooming for success

Effective communication training

Business etiquettes and professionalism

Effective decision making training

THIS TRAINING MODULE FOCUSES ON PRACTICAL ASPECTS ENCOMPASSING THE FOLLOWING:

Time management training

Stress management training

Leadership Training

Handling interviews & rejections

MODULE - I

DRESS & GROOMING

FORSUCCESS

Dress & Grooming for Success

Skills, experience, and qualifications are important, but so are dress and grooming. Your appearance expresses motivation and

professionalism.

Some basic guidelines to follow are:•Be clean and neat, including your fingernails, teeth, shoes, hair and face •Conservative two-piece business suit in a basic color •Empty pockets-no bulges or tinkling coins/keys, etc. •No gum, candy or cigarettes •Light briefcase or portfolio case •No visible body piercing (noise, eyebrow, tongue, etc.)

Dress & Grooming for Success

•wear minimum jewelry and cologne •Arrive ten minutes early and arrive alone •Smile; be friendly •Demonstrate a positive attitude •Use good eye contact •Shake hands firmly •Use good manners •Don't interrupt and don't argue! •Don't chew gum

Goals of Appropriate Dress and GroomingThe primary goal is to "feel good" about the way you look and project a positive image. When you feel good about yourself, you naturally convey confidence and a positive

attitude

MODULE - II

EFFECTIVE COMMUNICATION

TRAINING

Effective Communication Training

Communication is the sharing of information between two or more individuals or groups to reach a common understanding.

The most important part of this definition is that the information or ideas conveyed must be understood.

•Effective communication is so important for organizational success

• Effective communication is the key to get you to where you want to be in your life.

• Communication is an essential skill for successful business and personal relationships.

•Communication has an impact whenever it occurs - we can use communication to influence every

interaction in a positive way, by developing the skills needed to communicate effectively.


Strategies for effective Communication

•Be as direct as possible, within the limits of good manners. •Whatever type of communication you use, always remember your manners being a polite. •Emphasize the positive. This can help keep people willing to listen to what you have to say and prevent them from feeling defensive.•You have to listen to understand.


Strategies for effective Communication

•Make your communications interesting. •Use body language to help emphasize your words. •Use visual elements to help explain your communication. •Avoid confusing and ambiguous language. •Patience is a virtue, especially when it comes to effective communication.


Overcoming Barriers to Effective Communication

1. Differences in perceptionUse selective perceptions2. Incorrect filteringFiltering is screening out before a message is passed on to someone else. To overcome filtering barriers, try to establish more than one communication channel. 3. Language problemsTo overcome language barriers, use the most specific and accurate words possible. Always try to use words your audience will understand.


Overcoming Barriers to Effective Communication

4. Poor listeningTo overcome barriers, paraphrase what you have understood, try to view the situation through the eyes of other speakers and resist jumping to conclusions. 5. Differing emotional statesTo overcome emotional barriers, be aware of the feelings that arise in your self and in others as you communicate, and attempt to control them. 6. Differing backgrounds. To overcome the barriers associated with differing backgrounds, avoid projecting your own background or culture onto others.

MODULE - III

BUSINESS ETIQUETTES &

PROFESSIONALISM

Business Etiquettes Professionalism

The office workplace is highly competitive and continuously changing; therefore, the knowledge and

use of business manners are essential.

The proper conduct includes the both knowledge and use of basic etiquette guidelines. This also includes discretion with sensitive content, maintaining a 'team environment', and complying with all laws, regulations and procedures. Etiquette is in essence about proper conduct and presenting yourself favourably. Demonstrating good etiquette is important if one seeks to be successful.


Some Business Etiquettes are

•When introducing yourself to employers, use your prepared self-introduction. Make good •eye contact, smile, and extend your right hand. Try to match the firmness of the other person's handshake.•If you forget someone's name, be honest and ask them to rep eat it. •Avoid bad small talk topics (e.g. politics, religion, controversial issues, family questions - unless the other person begins to talk about his/her family, etc.) Stick to good topics: •weather, positive world news, food, hobbies, etc.)


Business Etiquettes:Employer Receptions/Cocktail Parties 1. Do your research on the company/organization before attending. 2. Read the newspaper beforehand so you can demonstrate knowledge of what is going on in the world. 3. Prepare a 30 second 'infomercial' to introduce yourself to employers. 4. Bring business cards. 5. Leave your cell phone at home, or turn it off. 6. Plan to arrive a few minutes early. Give yourself time to go to the washroom first to repair any "damage" caused by the weather. 7. Place your nametag on the right side. 8. Approach people standing alone or gradually ease into a larger group.


Electronic Etiquettes

E-mail Etiquettes1. Be aware of and respect people's time. Keep messages

simple, clear and brief.2. Minimize email-specific language (e.g. BTW, :=), etc.) 3. Use proper English, spelling and grammar. 4. Minimize chain letters, jokes and other personal emails

(employers often monitor these!)


Electronic Etiquettes

Telephone Etiquettes1. Place call during regular business hours. 2. Be prepared before you dial. 3. Be ready to leave an appropriate message (including your name, phone number) with the receptionist or on the answering machine. 6. Speak slowly, clearly and concisely. 7. When answering calls, pick up by the third or fourth ring. 8. Minimize background noise. 10. End with a positive statement and acknowledgement of the caller. 11. Use 'hold' only for a few seconds. 13. Don't use voicemail as a screening device. 14. Avoid personal calls at work.

MODULE - IV

LEADERSHIP TRAINING

Leadership Training

Things to Consider for effective leadership

•Become a good follower.•Forget about Mediocrity•You sure do not want to be a Leader of mediocrity because nobody respects mediocrity.•Forget about YOU and your personal gain from your Leadership. A true Leader is here in this world to serve.•Work on Building Positive Relationships With People.•Put Aside Your Sentimental State of Mind and Focus on Discipline to Win the Bad Days.•Share Your Gifts, Powers And Secrets of Success With Others•Hang around creative people•Always Search for More Options

Leadership Training


•Practice Mental AgilityMental agility is the ability to see unique relationships between unconnected things.•Have an inspiring vision which will give you a sense of direction, gives you the ability to look beyond what is to what should be.•Always Believe the right things•Goal SettingIt is not enough to have a vision, goals must be set for the accomplishment of the goals.•Build a leadership team- Provide a platform for communication/Interaction, mutual trust and respect, utilization of potentials and delegation of functions.

MODULE - V

TIME MANAGEMENT

TRAINING

Time Management Training

Time is the most precious commodity in the world. It is not possible to get success in the world, if an individual will waste

time. It is said that time is the very cruel in nature. How to manage timeSet your Goal & do your best to achieve your goal.Plan your Strategies By setting the strategies, it will be easy for you to get your destination. Prioritize the Tasks to be Done You have list down all the things and tasks, however you should give extra care to those tasks and things which are very crucial in the whole scenario.Make a Firm Decision Delegate Tasks You should delegate the tasks to the concerned persons which are important to complete the task.

Time Management TrainingTime management tools are lifesavers when you are under the gun. Now is the perfect time to

transform your deadlines into rewarding exercises in productivity. This fresh approach can enhance your confidence and your peace of mind, too.

Simplify your environment.

Schedule a Time Frame for Completing Each Task Begin with the end in mind. Make a dream board. Not only is this fun, it helps you to envision what you want to accomplish.Simplify your home and work tasks.Don't check email first thing in the morning, or have it constantly on. That's because, when you check your email first thing in the morning you wind up stuck in email for a while.Learn to walk away and say "no“Use modern technology to save you time. Make sure you know how to get the best out of it.

Time Management Training

Create an email auto response that will tell all your bosses, co-workers, partners, etc.. that you have implemented a new email policy to be more

effective.

The sample auto response email

Greetings, Friends [or Esteemed Colleagues],Due to high workload, I am currently checking and responding to e-mail twice daily at 12:00 P.M. ET [or your time zone] and 4:00 P.M. ET.If you require urgent assistance (please ensure it is urgent) that cannot wait until 12:00 P.M. or 4:00 P.M., please contact me via phone at 555-555-5555.Thank you for your understanding this move to more efficiency and effectiveness. It helps me accomplish more to serve you better.Sincerely,ABC

MODULE - VI

STRESS MANAGEMENT

TRAINING

Stress Management Training

Stress is a disease of modern life that needs special attention.

The signs of stress in the mind•Concerns•Irritability•Anxiety, feelings of indefinite fear•Weakness in concentration•Memory Disorders


Stress is a disease of modern life that needs special attention.

The signs of stress in the body•Tachycardia, palpitations•Sweating, tremors, muscle spasm•Dyspnoea-feeling that the air is not sufficient•Feeling of choking and knot in the throat, difficulty swaallowing•Weight chest•Dizziness, unsteadiness, tendency to fainting•Stomach pains, gastrointestinal problems•Dry mouth, nausea•Hypertension


Things to Consider for Effective Stress Management

Add good nutrition and exerciseWhen your body is healthy, it can better stand up to stress. 2. LaughLaughter may be one of the healthiest antidotes to stress. When you laugh or, just smile, the blood flow to the brain is increased.Be social Call friends. Be around with young children, who can help make you forget yourself and your worries. Do volunteer work.Know your stress personalityBy knowing your own personality and triggers, you can learn to respond to stress before you reach crisis mode.



Make your job work for youAlthough you probably can’t change your company’s culture by yourself, you can change the way you react to stress at work.Participate as actively as possible Get enough sleepMind-Body TechniqueTeaching your body to flex and relax its muscles is a good way to release stored tension, which relieve stress. Allot at least 15 to 30 minutes of relaxation time.


Stress can be effective...

Stress is a protective mechanism and a defense agency of the body and can do miracles when necessary to tackle a problem. But when the pressure exceeds human strength, the stress can cause many health problems to our body and mind.It has been found that workers who have to work increasingly longer hours and also have many duties, most often resort to other harmful health habits such as smoking, alcohol, poor diet. The result is at increased risk to fall ill, in relation to employees who work fewer hours and do not have many duties.

MODULE - VII

HANDLING INTERVIEWS

& REJECTIONS

Handling Interviews & Rejections

Time line for handling interview

Long before the interview

Get references and letters of recommendation. Think of three to six professional associates (i.e., co-workers, former bosses) who you believe will give you a good recommendation. Then ask their permission to use them as references.



Day before the interviewCall to reconfirmPrepare clothes. Check head to toe what you're going to be wearing.Watch the weather.Get a good night's sleep.



On the day of the interview•Pay attention•Try to be as relaxed as you can be. Remember that the person interviewing you is human, too. •Be up front if you have a bad case of nerves. •If you feel a little nervous about the interview and are afraid it will show, don't be afraid to admit it to the interviewer. •Be personable.



Day after the interview

Send thank you note. Thank the interviewer(s) for taking the time to meet with you. This is a polite gesture and a subtle reminder to them of you.


Handling Rejections

Rejection is never easy to take and a disheartening feeling but receiving a

rejection is not the end of the world and there are some attitudes and techniques you

can adopt to help you handle it.


Handling Rejections•The first is not to take it personally. •Never become emotionally attached to a particular application or make any future plans based on it. •Above all be positive There are always more options and the job you've been rejected for, no matter how ideal it seemed, is not the only one out there.

MODULE - VIII

EFFECTIVEDECISION MAKING

TRAINING

Effective Decision Making

Making the wrong decision can lead to a disastrous outcome

Distinguish and acknowledge the situation at handMake sure you are in a good state: When you are in a bad state, chances are you make poor decisions.Review your information: Once you have gathered all the facts you need to decide what is relevant to the issueCheck for the possible alternativeDo not make your decision on who is right or wrong, but what is right and not wrong.Do not rush your decision making.It’s best to avoid making snap decisions if at all possible.


Monitor Your Decision

Once you’ve made your decision you need to put it into action. Don’t worry about your decision being 100% full proof. Until you put your decision into motion you will not know the results of your action. Monitor your decision and make the necessary adjustments as you go along if you need to.


OAR Concept

Here is a simple guideline you can use to help you when making decisions, it’s called OAR.· O= Objectives that you are seeking.· A= Alternative choices that are available to you.· R= Risk that go along with the alternative choices.Using these decision making tips can help you avoid worry and redirect your energy to the areas you need in order to make the best decisions possible.


Record the Decision.

Seems simple but is hard to do, especially in email. There is a reason boards of directors keep minutes. People will take the decision seriously and will abide by it if they know it is saved in a place that is public. Think about a document or folder on an intranet or on the web where the agreement is recorded. Even if it is not referenced, the simple fact of know it exists will create peer pressure and accountability that is powerful.


SWOT Analysis

Make written notes when you are making a decision - perform a SWOT (Strength, Weakness, Opportunities, Threats) analysis if you have to. Write down all the possible solutions and information, including how each option will effect both yourself and the people around you. Often by writing the options down the solution becomes clear to you.

THANK YOU

FOR BEINGWITH

US