Grooming standards

GROOMING STANDARDS

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Importance of grooming

• First impression is very important as it can create or have a negative impact on the

bottom line

“You are the ambassador’s of the business”

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IS IT WELL GROOMED

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YES….?

Well Groomed…..


Important factors in Grooming

Smile -Always smile & let your smile be genuine as a smile that reaches one's eyes can really break barriers

• Always act with honesty and dignity• Be helpful and co-operative with each other• Say, “Please; Thank you; You’re welcome”, as part of your

everyday courtesy• Take responsibility for your mistakes, apologies and go about

correcting the mistakes• Never blame someone else if it is your mistake

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Basic Manners• Chewing gum and popping bubble gum in the presence of co-

workers is neither cool nor good• Be helpful and co-operative with each other• Be neat, clean and as conservative as the business requires

you to be• Do not cough or sneeze in anyone's direction. Use a tissue, if

possible, to contain the germs and then say "Excuse me"• Keep your work area tidy. Try not to be messy• Do not interrupt another speaker• ‘Mute’ your cell phone in the office. No fancy ring tones• Speak clearly without shouting.

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Dress sense

Males:

a) A Dark color shirt should be teamed with a light color trouser & vice versa.

b) Tie should be coordinated on the color that is maximum in the shirt.

c) Shave regularly, as the stubble look is suitable only

for our bollywood heroes

d) Avoid strong perfume

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Etiquette

Male-:

Be a gentlemanAvoid staring if you are visiting a female clientKeep yourself coolDo not crack cheap jokes

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Attitude

Do not take an irate customer personallyCheck your emotions.Think before you speakMaintain a professional behaviorBe confident

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A PERFECT GROOM……

• Hair: Conservative and well maintained, short neatly cut

1. Should not fall on forehead, touch the ears or touch the collars. 2. Neatly combed, not oily, not premed. 3. Only conservative hairstyle permitted. 4. Moustaches neatly trimmed. 5. Should not cover upper lip. 6. Face clean shaved 7. Beards only permitted as part of religious sentiments

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Well Groomed…..

IDENTIFY THE RIGHT HAIR STYLE

Identify the right moustaches

French Beard

Clean Shaven Face

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Cont…..

Nails: Trimmed and well maintained 1. Clean and dirt free. 2. No nicotine, carbon or ink stains on the fingers.

Ornaments 1. Only one simple ring on any one hand 2. No bracelets or bands (excepts for religious reasons) 3. Watches should be conservative and not flashy or too large. 4. Leather strap should either be black, brown or tan 5. Metallic strap should be gold or silver

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Cont…. Footwear: Well maintained, well polished, in good condition

1. Only black shoes are permitted 2. Socks to match the color of the shoes or trousers

Uniform: Immaculate, spotless, well ironed

1. Light color Formal shirt, full sleeves,2. Formal Trouser, front creased 3. Matching Tie4. No loose threads or broken buttons 5. Cuffs and collars to be stain free and clean. 6. Belts should be plain black or brown, not cracked or dull, simple non flashy buckle, not more than 1.5 “wide. 7. Always wear a vest. (cut banyans)1/2/2012


THANK YOU

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Grooming standards