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GAMIFYING YOUR BUSINESS WITH YAMMER AND ENGINEYARD
GREGORY LOVEBusiness Development Manager
WILLIAM PLATTVP of Worldwide Customer Service
COMPLIMENTARYSTRENGTHS
BADGEVILLE YAMMERDrive, measure, and reward employee Behavior across all your apps & sites
Send & receive real-time messages from coworkers and enterprise systems across
company
YAMMER AND BADGEVILLEDRIVING BEHAVIOR AND
CONTEXTUALLY RICH CONVERSATIONS
THE BEHAVIOR PLATFORMBuild engagement layer, reward behavior,
and drive user adoption.
CRM ERP HRM
DMS
POWER OF THE PLATFORMS
YAMMER PLATFORMBuild social layer that pulls in relevant updates, facilitates contextually
relevant discussions, and connects coworkers.
BADGEVILLE ANDYAMMER INTEGRATION
HOW IT WORKS
• With The Behavior Platform, reward employees for completing key tasks in key enterprise systems.
• Those behaviors & rewards trigger notifications in your company Yammer Feed and Activity Stream Ticker, increasing their visibility across the company.
EXAMPLE
THE BEHAVIOR PLATFORM
YOUR YAMMER NETWORK
BADGEVILLE &YAMMER USE CASE SUPPORT
APPLICATION
• Identifies & rewards high-performing customer service reps.
• Employees track & resolve customer tickets.
• Notify employees & encourage more high-performing behavior
BADGEVILLE ANDYAMMER INTEGRATION
BUSINESS BENEFTS
• Spur employees to observe & mimic key behaviors that drive your business forward
• Provide discussion layer around employee achievements & rewards
• Move the needle on key business processes
DELOITTE’SCHALLENGE
182,000 Consultants on the road, meeting with high value clients
How do you get them to share those high-value interactions with relevant colleagues?
WHO—WHAT—WHERE APP POWERED BY BADGEVILLE
BUSINESSRESULTS
Increase sharing in social intranet
Rewards drive additional high
value behaviors
Improved expertise location
EMPLOYEE-FACING
ACHIEVEMENT SHOWCASE
MISSIONS OF ENGAGEMENTEncourage users to perform a sequence of behaviors that
map to business objective.
BEHAVIOR NOTIFICATIONS
