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The ATS – only system your recruiters need ever use? Jeremy Ovenden [email protected]

#FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

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"The ATS – the only system your recruiters will ever need to use?" This session will look at the concept of the ATS being the heart of the recruitment system; that part where all internet-connected services are embedded and controlled genuinely enabling your entire recruitment process to be managed, monitored and accessed from one single system.

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Page 1: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

The ATS – only system your recruiters need ever use?

Jeremy Ovenden [email protected]

Page 2: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

A little about Hireserve

• Delivering online recruitment technology since 1999

• Early customers included Oracle (14 years!), Vodafone, Barclays, Lloyds

• Experts in e-recruitment, exploiting new technology & media

• A team of 20 dedicated and skilled people

Page 3: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Who we are working for…

Page 4: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Getting started

1 - an ATS is just there to manage applicant information

2 - an ATS is just there to run the careers site to allow on line applications and for use by HR team

3 - an ATS should provide the complete management of the recruitment process for HR and hiring managers

Page 5: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

What do we mean though?

• Assumption is that all will go with answer 3

• But what do we mean by complete?

• Or perhaps what do you mean by complete?

Page 6: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

What is the work that recruiters do?

• The session is about what recruiters do in their day to day work and the many systems that are used in that respect

Page 7: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

A typical recruitment process

Complete

vacancy

request

Gain approv

al

Publish vacanc

y & source applica

nts

Receive

applications

Shortlist for

interview /

Reject

Arrange &

conduct

interviews

Reject

Offers &

background

checks

Effect Hire

Page 8: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Vacancy origination

Complete

vacancy

request

Gain approv

al

Publish vacanc

y & source applica

nts

Receive

applications

Shortlist for

interview /

Reject

Arrange &

conduct

interviews

Reject

Offers &

background

checks

Effect Hire

Page 9: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Sourcing

Complete

vacancy

request

Gain approv

al

Publish vacanc

y & source applica

nts

Receive

applications

Shortlist for

interview /

Reject

Arrange &

conduct

interviews

Reject

Offers &

background

checks

Effect Hire

Page 10: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Sourcing

• But let’s stop there for a moment

• We are talking about the system you as recruiters use – but what does the candidate experience?

• Consistent branding? Company URLs?

Page 11: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Candidate experience

Page 12: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

One system?

• Does your web site live independently of your ATS or is it “powered” by the ATS?

• Do candidates know they are interacting directly with you or does it have the appearance of a separate system?

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Social - Facebook

Page 14: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

One system?

• Do you post jobs to Facebook – by hand?

• Can candidates filter & apply using the method of their choice (and yours of course…)

• Is your Facebook recruitment “powered” by your ATS?

Page 15: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Mobile

Page 16: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

One system?

• Do you provide a mobile interface for candidates?

• Can candidates apply from the mobile device? Do you want them to?

• Is your Mobile recruitment “powered” by your ATS or a separate “app”?

Page 17: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Why is it important?

• With the “one system” approach, your recruiters are in control – totally

• Change the search criteria or application forms in ATS automatically instantly applied to Social & Mobile

Page 18: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Sourcing

Complete vacancy request

Gain approval

Publish vacancy &

source applicants

Receive applications

Shortlist for

interview / Reject

Arrange & conduct

interviewsReject

Offers & background

checksEffect Hire

Page 19: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Application receipt

Complete vacancy request

Gain approval

Publish vacancy &

source applicants

Receive applications

Shortlist for

interview / Reject

Arrange & conduct

interviewsReject

Offers & background

checksEffect Hire

Page 20: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Screening & testing

Complete vacancy request

Gain approval

Publish vacancy &

source applicants

Receive applications

Shortlist for

interview / Reject

Arrange & conduct

interviewsReject

Offers & background

checksEffect Hire

Page 21: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Interviewing

Complete vacancy request

Gain approval

Publish vacancy &

source applicants

Receive applications

Shortlist for

interview / Reject

Arrange & conduct

interviewsReject

Offers & background

checksEffect Hire

Page 22: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Offer & verification

Complete vacancy request

Gain approval

Publish vacancy &

source applicants

Receive applications

Shortlist for

interview / Reject

Arrange & conduct

interviewsReject

Offers & background

checksEffect Hire

Page 23: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

Hire

Complete vacancy request

Gain approval

Publish vacancy &

source applicants

Receive applications

Shortlist for

interview / Reject

Arrange & conduct

interviewsReject

Offers & background

checksEffect Hire

Page 24: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use

So what?

• So there are many systems that may be being used to implement a recruitment process

• We need something…

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Components of recruitment

On The Move

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Gluing it all together

Page 27: #FIRMday 15th nov 2013 jeremy ovenden hire serve - the ats, only system your recruiters need ever use