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THE ACTOR ATLAS & SHINGO

LEVELS OF TRANSFORMATION:

LEARNING FOR THE

INCLUSIVE SOCIETY FROM LEAN MANUFACTURING

Wikinetix (B) -- Dr. Jan Goossenaerts

www.wikinetix.com

twitter: @collaboratewiki

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SOCIETY-WIDE

LEAN TRANSFORMATION QUESTIONS

1. At the society-wide systems level, can one explain what the Shingo Levels of transformation represent in terms of specific activities?

2. As society begins a lean (sustainability) transformation, what does this mean at the tools & techniques level in specific areas?

3. And how does the lean journey proceed to the systems level, to create a more integrated and sustained improvement model?

4. And what does it mean: a consistent lean society culture?

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THE ANSWER’S BUILT UP

External and internal transformation are interdependent

Abstracting “corporate-context localizers”

Regime shifts at Shingo’s three levels

Principles: ref. Why Nations Fail

System: domestic accountability

Tools: the social media enablers

The need for smart media solutions

Towards a “Joint Transformation Regime’’

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INTERDEPENDENT

TRANSFORMATIONS

Internal: Department to Organisation: the specific activities comprise a lean approach

External: Process integration and intercommunity exchanges require standards

In an extended enterprise or supply chain the internal transformation space is constrained also by external transformation enablers

Background: the USPI-NL roadmap, e.g. as in Section 1.5 of NISTIR 7259, Capital Facilities Information Handover Guide, Part 1.

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EXTERNAL LEAN

TRANSFORMATION CAPABILITIES?

Business to external relations: specific activities include

the articulation of the architecture content for the

links in the supply chain and other relations

How to drive society through the levels of

transformation? A first approach in "A multi-level

model-driven regime for value-added tax compliance in

erp systems. Computers in Industry 60 (9), 709-727.

Url: http://dx.doi.org/10.1016/j.compind.2009.05.013

Open access (draft): http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1367042

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ABSTRACTING “CORPORATE-CONTEXT LOCALIZERS”

real sitework system

site specificreference model

s

Problem Identification

Analysis and diagnosis

InterventionImplementation

Plan of actionDesign

Evaluation/ Monitoring

reference model

Translation

Peer Intelligence(Market, Science,

Roadmap, Benchmarking,..)

Problem/Gap

Register

More details: wikiworx: crb-methodology

Principle-driven

System-driven

Tool-driven

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EMERGING REGIME SHIFTS AT EACH OF

THREE LEVELS OF TRANSFORMATION (1)

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Principle-driven

System-driven

Tool-driven

• Extractive to inclusive political and economic institutions

Why Nations

Fail

• A systems approach to domestic accountability in development (ref.)

OECD-DAC

• Executives, managers take social media from idea to action(ref.)

Social Media

Ens Dictionary: Regime (definition)

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TOOLS (ANSWERING 2)

Enablers, applying social media for

lean learning & lean enterprise

in a lean society:

collective regulative bundle: link

collective decision frame: link

collaborative diagnostics : link

collaborative therapeutics: link

supporting dictionaries: link

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SYSTEM (ANSWERING 3) Service

providers – non state

Citizens

National Audit Institutions

Government Service providers

- state

Media & professional associations

Parlementarians, political parties

Domestic accountability system model

(OECD-DAC report)

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THE LEAN SOCIETY NEEDS

SMART MEDIA SOLUTIONS

create, maintain & provide smart content

facilitate the creative/deliberative work

towards the Lean Society at levels:

Principles: extractive to inclusive institutions

System: domestic accountability context

Tools: smart media as part of point solutions

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THE REFORMED

“TRANSFORMATION REGIME” (4)

Life-long learning & competitive

corporate-context transformation

on a level playing field of

political & economic institutions that

are inclusive from the local to the

global social context

enabled by Actor Atlas social repository

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ACTOR ATLAS UTILITY Service

providers – non state

Citizens

National Audit

Institutions

Government Service providers

- state

Media & professional associations

Parlementarians, political parties

Actor

Atlas

Further reading:

The Actor Atlas blog

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BACKGROUND:

DR. SHINGO &

LEAN MANUFACTURING

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ORIGINS: THE INITIAL QUESTION

Q: According to the Shingo Prize Model, "As organizations

begin a lean transformation, it is usually at the tools &

techniques level in specific areas of the organization.

Ideally, the Lean journey then proceeds to the systems level,

creating a more integrated and sustained improvement

model."

Has anyone gone to the systems level and can explain what

that represents in terms of specific activities?

Asked by Samuel Tomas, on May 10, 2009, in the APICS Lean

community (APICS – The Association of Operations Management)

Featured as APICS Question of the week (March 22, 2010)

http://www.apics.org/default.htm

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A NOTE ON THE SHINGO PRIZE FOR

OPERATIONAL EXCELLENCE

The Shingo Prize is recognized as the premier award for

operational excellence. Its focus is on lean manufac-

turing and the elimination of waste: achieving demon-

strable business results through the application of

Dr. Shingo’s three levels of transformation:

Principle-driven: imbedding principles into culture

System-driven: structuring tools into a systems context

Tool-driven: using specific methods to create point solutions

Further reading: The Shingo Prize for Operational Excellence

(Utah State University, Jon M. Huntsman School of Business)