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DMAIAnalytics Solutions Guide

Prepared and Presented by Daniel MeyerChief Executive OfficerDMAIdanmeyer@dmaiph.com

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About the Speaker:Dan Meyer, the CEO of DMAI has over 15 years of experience in the BPO and Financial Services industries and taught for five years.

● BPO Elite - Chief Executive Officer ● Wells Fargo Bank - Senior Analytics Consultant

• Project Management Experience • Call Center Management Skills• Master’s Degree in Education • Classroom Teaching Familiarity• Business Intelligence Expert • Strategic Planning Knowledge• Lean and Six Sigma Trained • BPO Implementation Experience

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Recent DMAI Analytics Workshops

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The Concept of Analytics

Analytics is the discovery and communication of meaningful patterns in data.

Analytics is especially valuable in areas rich with recorded information, analytics rely on the simultaneous application of statistics, computer programming and operations research to quantify performance. Check out this video to learn more.

The most common application of analytics is the study of business data with an eye to predicting and improving business performance in the future. Watch this video to see an example.

Basically, analytics allows a business owner or manager to use their business data to drive their decision-making. Learn more about the CEO of DMAI, Dan Meyer’s personal story here.

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The DMAI Approach

While most people have an idea of what Analytics is: data, analysis, metrics, and business intelligence are just the start… it is an abstract concept that is difficult to summarize in a sentence or two. Most business leaders know that they need more analytics based decision making in their operations, however few have figured out how to obtain it as analytics software or engaging high priced consultants doesn't suffice.

This is where I come in. Having spent 15 years as an analyst with Wells Fargo Bank, I get analytics. I have combined that practical experience with my educational background; I have a Master’s Degree in Education, and developed an innovative training approach to analytics.

This approach is more about empowering analytical thinking then it is teaching a technological skill. In the end, analytics is about three things; finding data, analyzing it and communicating the results.

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What is an Analyst?

Dictionary.com defines an analyst simply as “a person who analyzes or who is skilled in analysis”.

Analysts also generally possess a familiarity with spreadsheets and graphing software and effective communication skills.

There are also certain personality types that you find in most analysts. They tend to be reflective, intuitive, deep-thinkers and able to make quick judgments.

According to the book The Accidental Analyst, there are four character traits that most analysts

have:

According to the book The Accidental Analyst, there are four character traits that most analysts have:

• Passion for helping people solve real-world problems.

• Knowledge of the business being analyzed.• Exposure to thinking analytically and

problem-solving tools.• Experience using data to solve problems.

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About the Training

DMAI analytics training classes follow a standardized methodology that is a unique blend of corporate training and educational development.

Each training class is broken down into modules that combine lecture from subject matter experts, hands-on exercise using real world business scenarios and demonstrations of cutting edge technology. After each module a review of key points is conducted to assure comprehension.

Participants also receive the following:•A certificate of completion•A resource guide profiling at least 10 analytics tools specific to the course topic•One month of free coaching calls and/or webinars following the training class (four hours total)•Unlimited access to DMAI LinkedIn and Facebook groups

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Solution #1: Recruitment Analytics

This innovative and one of a kind workshop will provide you with easy to implement strategies to increase your effectiveness in identifying, recruiting and placing top talent.

Recruitment Analytics – A brief overview of the history and current trends in one of the most overlooked aspects of recruiting… analytics.Recruitment Metrics – Using hands on exercises, you will learn to use analytics to identify slowdowns or inefficiencies during the recruiting process.Recruitment Applications – We will demo a assortment of exciting new tools available to help you manage all your recruiting needs including analytics.Social Media Recruiting – You will be instructed on various social networking sites like LinkedIn and Facebook that have built-in analytics tools to help you measure their contribution to your recruiting efforts.

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Solution #2: Analytics for Analysts/IT Professionals

This inventive and original workshop will provide you with proven strategies to increase your effectiveness in identifying, analyzing and reporting data.

Analytics Overview – A detailed overview of the history and current trends in one of the most overlooked aspects of any business… analytics.Basic Metrics and Reporting – Using hands on exercises, you will learn to use analytics to add value to reporting using Big Data. We will also build a business dashboard prototype.Analytics Applications – We will demo a variety of exciting new tools available to help you manage all your analytics needs from business intelligence to market research to competitor landscaping. Social Media Analytics – You will be instructed on various social networking sites like LinkedIn and Facebook that have built-in analytics and reporting tools to help you measure their contribution to your business.

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Solution #3: Sales and Marketing Analytics

This original and unique workshop will provide you with proven strategies to increase your effectiveness in identifying, analyzing and reporting data for sales and marketing.

Analytics Overview – A brief overview of the history and current trends in one of the most overlooked aspects of sales and marketing… analytics.Basic Metrics and Reporting – Using hands on exercises, you will learn to use analytics to add value to research, analysis and reporting.Analytics Applications – We will demo a variety of exciting new tools available to help you manage all your analytics needs from customer insights to market research to competitor landscaping.Social Media Analytics – You will be instructed on various social networking sites like LinkedIn and Facebook that have built-in analytics tools to help you measure the effectiveness of your sales and marketing initiatives.

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Solution #4:Social Media Analytics

This pioneering and unique workshop will provide you with proven strategies to increase your effectiveness in identifying, analyzing and reporting data with a focus on social networking and online media.

Analytics Overview – A brief overview of the history and current trends in one of the most overlooked aspects of any business… social media analytics.Basic Metrics and Reporting – Using hands on exercises, you will learn to use analytics to add value to online business. Analytics Applications – We will demo a variety of exciting new tools available to help you manage all your social media analytics needs from business intelligence to market research to competitor landscaping.Social Media Analytics – You will be instructed on various social networking sites like LinkedIn, Google+, Twitter and Facebook that have built-in analytics tools that puts more power in your hands.

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Solution #5:Workforce Analytics

This original and distinctive workshop will provide you with proven strategies to increase your organization’s overall approach to using data in driving decision-making.

Analytics Overview – A brief overview of the history and current trends in one of the most overlooked aspects of any business…analytics. Business with good analytics cultures are 33% for profitable and 10x more efficient. Basic Metrics and Reporting – Using hands on exercises, you will learn to use analytics to add value to the reporting process. Inefficient and insufficient reporting is found in 2/3 of all businesses. Analytics Applications – We will demo a variety of exciting new tools available to help you manage all your analytics needs from business intelligence to market research to competitor landscaping.Social Media Analytics – You will be instructed on various social networking sites like LinkedIn, Google+, Twitter and Facebook that have built-in analytics tools that puts more power in your hands.

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The Cost of Analytics Training

The basic cost is 4000 PHP per person with snacks, lunch, and resource guide included for one day training workshops.

Discounts available for groups, students and early enrollment.

You can deposit your payment via BDO Account name – Daniel W Meyer Account number – 4288014700 After paying the fee; scan the deposit slip and send it to danmeyer@dmaiph.com

Our you can make checks payable to Daniel W Meyer and put DMAI in the memo line.

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