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What do you think of when you hear CUSTOMER LOYALTY PROGRAM? Call 715-817- 0096

Customer Loyalty Software By Deal Text

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Tablet based, customers enter their mobile phone number to check in and earn points, no more cards to lose.

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Page 1: Customer Loyalty Software By Deal Text

What do you think of when you hear

CUSTOMERLOYALTYPROGRAM?

Call 715-817-0096

Page 2: Customer Loyalty Software By Deal Text

WHO WE ARE…Deal Text Mobile Marketing

MISSION STATEMENT:“We help businesses of all sizes find and keep more customers, who spend more money, more often”.

Call 715-817-0096

Page 3: Customer Loyalty Software By Deal Text

SERVICES WE OFFERMarketing Consulting•We Teach You How To Grow YOUR Business Rapidly

POS Loyalty•Our Specialty Highest ROI For Customers

Text Message Marketing•An integral part of our POS Loyalty System

Mobile Coupons•An integral part of our POS Loyalty System

Additional Value Added Services•Appointment / Billing Text Reminder Service•Direct Mail Marketing•Social Media management•Reputation Management

Call 715-817-0096

Page 4: Customer Loyalty Software By Deal Text

\ˈloi(-ə)l-tē\ (noun)

Definition of Loyalty:The quality or state or an instance of being loyal

Call 715-817-0096

Visit our website http://dealtext.net

Page 5: Customer Loyalty Software By Deal Text

Fact:

In 1981, an airline started the first frequent flyer

program for its best customers. Now, every airline has

their own frequent flyer program – it has become a

standard for what customers expect from an airlines

and a rewards program.

Page 6: Customer Loyalty Software By Deal Text

Fact: 10% = Your Best CustomersTop customers are 5-6x more valuable than the other

90%!

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The modern credit card rewards marketing is an off-shoot

of the frequent flyer campaigns.

More importantly, Rewards Programs are the primary USP

of the big money Credit Card Players.

Big Money spends more than $2 billion a yearon loyalty programs.

Page 8: Customer Loyalty Software By Deal Text

Problem:

Over the last decade, franchises and small to medium-sized restaurants and Mom & Pop retailers have been

limited to running campaigns with physical punch cards and loyalty cards.

It works OK but...

Page 9: Customer Loyalty Software By Deal Text

Guilty as Charged:

Think about it how many times have you lost oneof those little cardboard cards.

Better still, how many times have you been to thecar wash and not even remembered you had it.

How many cards are in your wallet/pursewith one punch right now?

Page 10: Customer Loyalty Software By Deal Text

More Problems:

Statistics show that the average American household belongs to 14 rewards programs, but is only actively

using 6 of them.

So how do we get more of them to use theirRewards program and interact?

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Let’s Break it Down...

Page 12: Customer Loyalty Software By Deal Text

1. Define the Right Loyalty Program:

For Retail Sales/Services and Restaurants, frequencyor points-based loyalty programs are required to staycompetitive and best retain customers.

Point Of Sale customer captureis a must for obvious reasons.

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2. Create Rewards that Drivethe Best Behavior:

• Expand beyond discounting• Small, quick rewards rule• Generosity and brand are key• Select cross promotions that

enhance perceived value

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3. Drive Customer Behavior throughData Personalization:• Capture vital customer data and assign the data to an individual.

• Utilize this data, birthday's and anniversaries are powerful marketing events.

• Use Personal data to promote viral sharing

• Personalized messages perform better

• Gender, age, income level, occupation, etc; all respondbetter to different cross sales and up sells.

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4. Maximize Customer Acquisition:

• Your employees must promote your loyalty system! Unfortunately, employees are busy, and forgetful.Because of this, an eye-catching self-serve systemis a must.

• High traffic locations require fastcheckout speeds. Your loyaltyprogram must be fast and efficientfor your customers.

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5. Taylor a Loyalty Program toYOUR Business:

Most 'loyalty' programs are designed to build the program,not Your Business!

Let's look at one of the more popular services availableto your company… Groupons

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Groupon - Must fit Groupon’s offer criteria of ‘what’ and ‘when’

Loyalty - YOU Decide what and when

Groupon – People pay upfront for Groupon

•Splits fee paid 50-50, leaving owner 25% on a half-off deal•Sends payment to owner 30 to 60 days later on redeemed offers•Keeps their percentage on unredeemed offers

Loyalty – Deals directly with loyalty members

•for half-off deal, owner get 50% paid immediately on redemption.

Groupon - Attracts one-time discount seekers with no loyalty

Loyalty - Builds repeat business rewarding loyal customers

Groupon - Keeps the Customer Data Bases built by the offer andcompetes with you for your customer

Loyalty - Builds an asset – YOU can market to YOUR DATABASE!

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Program Success‘Must Haves’

Page 19: Customer Loyalty Software By Deal Text

Fast Sign-up ProcessTry capturing customer data with a pen and paper in a busy checkout and see what your customers think near the endof the line.

SolutionSelf serve check-in using the customer’s mobilenumber. In a couple seconds, while the cashieris doing his/her thing, the customer haschecked in. The line keeps moving. Nobodyforgets or loses their cell number.

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Sign-up RewardMost people (read customers) are lazy and won't normallytake the time to join a loyalty program or are too worriedabout being marketed to.

SolutionUse a powerful sign up offer (bribe) to ensure the customer completes the CTA (call to action) and signs up. Be creativeand think outside the box. If they can find the same offeror coupon in the newspaper...the offer isn't good enough.

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Complete Sales FunnelIgnoring the proper follow-up with your loyal customeris a guaranteed fail!

SolutionKnow how and when to engage your database (don't worrywe'll teach you). ROI's into the 4 digit range arevery achievable! Done wrong, you'll waste timeand money. More importantly you will annoyyour customers.

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A Quick Google Search Reveals…One third of consumers find loyalty programs very important during tough economic times

Consumer spending is 46% higher with companies that offer a rewards program

70% of people from higher-income households ($125,000/year) are more loyal to companies that offer rewards programs.

Only 4% of consumers have replaced loyalty cards with mobile offers, but 53% say they are interested in doing so

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How We Can HelpOur proprietary systems and software allow us to address all of the concerns we've all agreed upon here. At Deal Text we know how to help businesses just like yours!

It comes down to two things…

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A Sales System That’sProven To Increase Profits

&Software That's Capable Of

Supporting Any Loyalty Business Model

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The Easy PartThere are a ton of great marketing consultants out there. Many people can help your business grow. Loyalty is nothing new...

Page 26: Customer Loyalty Software By Deal Text

Why We’re Different•We Enjoy Our Work•Attention To Detail•Effective Communication•Standard Operating Procedures•Excellent Customer Training•Extremely Affordable (No Egos Here)•Hassle Free•Guaranteed Results

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The Hard PartEverything we tried just didn't fit the business model exactly the way our customers wanted

•The Software or App maker wasn't a business owner•Deal Distributor is too greedy•Clients can't brand for their company•Existing POS System Doesn't Integrate•Customers Still Required To Carry Something•If You're Going To Pass Out Something Printed-Stick with Cards

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Nothing Existed – So We Built It!

Introducing… Deal Text Loyalty

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The Perfect Solution

•It's YOUR Program! - (Branding, Logos, Deals, ALL OF

IT!)

•Integrated Mobile Delivery - (Works On ALL Cell

Phones)

•Builds a Text and Email List (and Automates Customer

Follow-Up)

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Call us today at 715-817-0096

Email [email protected]