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September 21 st 2010 BMMA Presentation David Merzel, Country Manager Entertainment & Devices Ervan Pouliquen, General Manager Consumer & Online

Consumer Revolution.Presentation @ BMMA

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Page 1: Consumer Revolution.Presentation @ BMMA

September 21st 2010

BMMA Presentation

David Merzel, Country Manager Entertainment & Devices

Ervan Pouliquen, General Manager Consumer & Online

Page 2: Consumer Revolution.Presentation @ BMMA

01 Lifestyles are evolving

and becoming more

and more digital

02 Regardless of where

and when, we can

always be connected

03 PCs and TVs are

becoming one and the

same

04 There are now generations

that didn’t know life before

the internet

The Situation

Page 3: Consumer Revolution.Presentation @ BMMA

Pre-PC Era(1980)

PC Era(1995)

Internet Era(2000)

Consumer Era

(Today+)

Consumer (R)evolution

Connected

Informed

Choice

Personalized

Anywhere,

Anytime

Page 4: Consumer Revolution.Presentation @ BMMA

50

45

40

35

30

25

20

15

10

MIL

LIO

NS

OF

US

ER

SRadio

38 yearsTV13

years

Internet

4 years

iPod3 years

Facebook: 100M

9 months

5

Page 5: Consumer Revolution.Presentation @ BMMA
Page 6: Consumer Revolution.Presentation @ BMMA

Seismic Shift calling for New Marketing

Passive Engaged>

Interrupt Relevant>

Mass Targeted>

Broadcast Interactive>

30 Seconds Extended time>

Advertiser Control Consumer Control>

Publisher Timetable My Timetable>

Single platform Multiple Media Platforms>

Page 7: Consumer Revolution.Presentation @ BMMA
Page 8: Consumer Revolution.Presentation @ BMMA

The Marketer’s Dilemma

How do you manage:

• The changing media landscape?

• Evolving consumer needs and behaviour?

• Measuring success?

• Fragmenting audiences?

• Breaking through the clutter?

Page 9: Consumer Revolution.Presentation @ BMMA

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Page 10: Consumer Revolution.Presentation @ BMMA

10

Page 11: Consumer Revolution.Presentation @ BMMA

The Rise of Media Multi-taskers

• 2 out of 3 European internet users

use the internet whilst watching TV

• Men and women equally are

media multi-taskers

• More people are surfing the internet

during TV commercial breaks

• The number of media multi-taskerswill increase as netbook and laptop

penetration grows

• TV and internet can converge perfectly

offering much deeper engagement

Used in combination can increase

purchasing intent by up to 50%

SOURCE: MEET EUROPE’S MEDIA MULTI-TASKERS

“THE RISE OF SIMULTANEOUS TV AND INTERNET CONSUMPTION ACROSS EUROPE”

Page 12: Consumer Revolution.Presentation @ BMMA

Europe's multi-taskers

Source: Media meshing - UK, FR, DE, ES, IT, DK, BE

• Usage of the Internet whilst also watching TV is now very much a mainstream

activity

Page 13: Consumer Revolution.Presentation @ BMMA

What are they doing whilst watching TV?

Source: Media meshing - UK, FR, DE, ES, IT, DK, BE

Page 14: Consumer Revolution.Presentation @ BMMA

Seamless Multiscreen Experiences

Multi-Screen brand building for ‘Avatar’

65%: One Screen

73%: Two Screens

88%: Three Screens

Expressed

interest in seeing

Avatar

58%: One Screen

68%: Two Screens

88%: Three Screens

Engaged with

the brand

67%: One Screen

76%: Two Screens

81%: Three Screens

Liked the

campaign

15%: One Screen

23%: Two Screens

44%: Three Screens

Saw the

movie

Page 15: Consumer Revolution.Presentation @ BMMA

Continuing the partnership

Page 16: Consumer Revolution.Presentation @ BMMA

Online video ads increase the efficacy of TV spots

Source: Nielsen IAG, P13+, Premium Online Video Measurement 2007-09 for Personal Care products

64%

47% 47%

19%

44%

26%

17%13%

General Recall Brand Recall Message Recall Likeability

Online Video+TV

Online Video+TV exposed TV exposed

Page 17: Consumer Revolution.Presentation @ BMMA

Create the most

targeted campaigns

Page 18: Consumer Revolution.Presentation @ BMMA

Targeting is more important than ever

Page 19: Consumer Revolution.Presentation @ BMMA

We offer technologies to target the right audiences

at the right time, in the right place

Page 20: Consumer Revolution.Presentation @ BMMA

Right audience, right time, right place

Page 21: Consumer Revolution.Presentation @ BMMA

Driving engagement

Online ads are more than banner. They can be very

immersive as long as you choose the right

technology, creative and context

Page 22: Consumer Revolution.Presentation @ BMMA

Communication Information Entertainment

Surfing Transactions Creation

People don’t just surf the web, they are fulfilling fundamental needs

Context Matters

Source: Context Matters

UK, FR, DE, NO, CA, BR

Page 23: Consumer Revolution.Presentation @ BMMA

Co

mp

lete

ly F

oc

us

ed

Dis

trac

ted

Information

Communication

Creation

Transaction

Entertainment

Surfing

Users are most attentive when info seeking or doing Transactions; conversely

they’re most distracted when Surfing, Creating or being Entertained online

Context Matters

Source: Context Matters

UK, FR, DE, NO, CA, BR

Page 24: Consumer Revolution.Presentation @ BMMA

Offline

Online

Page 25: Consumer Revolution.Presentation @ BMMA

Conclusion

Page 26: Consumer Revolution.Presentation @ BMMA

Your audience is online - more than TV

They are using Microsoft properties – 94% reach

Our insights tell you who they are – our technology

allows us to target them

You choose who you want to speak to – Targeting is key

And Microsoft Advertising can help you start the

conversation – from increasingTV ROI through online

to multi-screen engagement campaigns

01

02

03

04

05

Page 27: Consumer Revolution.Presentation @ BMMA

80 million usersin Europe per month

Bing

17 millionEuropean pro’s per month

Office Online

Premium inventory from

300 of the Web’stop publishers

Microsoft Media Network

90+partnerships with mobile carriers in

48 markets

Over

19.4 million Unique Usersevery month

Microsoft Mobile Media Microsoft Gaming Media

Xbox LIVE36 millionactive users who have spent15 billion hours interactive worldwide

Massive (in game ads)Over 5.5 milliongamers playing 59+ titles in Europe

121 million usersin Europe per month

WL Hotmail

No.1messenger service

113 million usersin Europe per month

WL Messenger WL Sharing

73million usersin Europe per month

No.1 email service

167 million usersin Europe per month

Source comScore Q4/09 – European Monthly Average/ comScore M:Metrics, average ending December/Microsoft Internal

MSNNo.1 Portal

Over

119 million usersin Europe per month

A Unique Portfolio of Media Assets

Page 28: Consumer Revolution.Presentation @ BMMA

Thank you for your time

N’hésitez pas à nous contacter:

• David Merzel, [email protected] , cell: 0477 451490

• Ervan Pouliquen, [email protected], cell: 0475 630463

Page 29: Consumer Revolution.Presentation @ BMMA

The End