855-824-8244 | sales@vcita.com | www.vcita.com

MamaRed Knight collaborates with socially-conscious small businesses to create big-picture

strategies and define next steps that build their bank account and reach more people and

make sure they have fun doing it. She uses her 30 years as a business and content strategist

to companies ranging from one person consultancies to multi-billion dollar international

companies to improve ROI with systems, automation, processes and technology. An author

of “21 Ways to Use 120 Characters to Boost Profits,” MamaRed looks forward to making

businesses easier to run and more profitable.

Ending the Scheduling Madness

MamaRed’s consulting business was growing and she was booking meetings with clients in

different cities and time zones. Getting the agreement to meet was easy. The hard part was

scheduling the meeting. Often scheduling the meeting took more time than the meeting

itself. MamaRed was spending more time scheduling meetings with clients than actually

meeting with clients. As a business automation expert, MamaRed knew she had to streamline

her calendaring process in order to succeed and focus on her clients’ needs.

MamaRed received an email invitation from vCita introducing their Web Engagement

Platform and she liked what she saw.

It’s That Easy

In minutes, MamaRed registered and integrated the vCita Web Engagement Platform into

her website. vCita transformed her website into a vCita LiveSiteTM, offering a dynamic self-

service portal for her clients. MamaRed quickly branded her LiveSite with her logo and

colors, and began testing the software.

Houston, We have Lift-Off

After thoroughly testing the software, MamaRed began recommending vCita to her clients.

She liked her vCita LiveSite so much she even adopted it as part of her client engagement

tools.

MamaRed Sees Green with vCita LiveSiteTM

Marketing Guru Automates Business Processes with vCita

Case Study

“vCita helps differentiate me from the competition and helps my clients succeed. My vCita LiveSite is the perfect example of how a small business can automate processes while consistently delivering amazing service. vCita does everything it promises and more.” —MamaRed Knight

• 100% of all appointments are made online

• Prepayment and automated reminders eliminate no-shows

• Recommends vCita to clients

855-824-8244 | sales@vcita.com | www.vcita.com

Connecting with MamaRed is now hassle-free. Scheduling and rescheduling appointments

is easy, streamlined and automated—exactly what MamaRed recommends to her

clients. Both new and existing clients use vCita Online Messaging and scheduling as it’s

simple, straight-forward and encourages engagement when interest is at its peak. Plus, vCita

is available 24/7 so clients can engage anytime, anywhere, on any device.

“My clients love the convenience,” says MamaRed. “I can also send a link to schedule time

within an email or social media, and I have never had to tell a client how to use vCita as it’s so

intuitive and easy to use.”

MamaRed loves how easy it is to share the scheduling links with others. Just copy and

paste into an email and the client can click and schedule an appointment immediately.

MamaRed relies on the automated notifications for new client messages, appointments and

rescheduling requests. She also loves the ability to brand vCita with her website and all of her

communications with clients—important when building a brand.

Love at First Byte

True to her nature, MamaRed integrated the vCita Web Engagement Platform into her

business processes and automated the entire system. When a client visits MamaRed’s

vCita LiveSite, the client can interact through her website via messaging or set an

appointment.

MamaRed says this automated system is responsive to her clients and they are delighted by

the immediate attention. It also frees up more of her time to do what she does best—and

that’s cooking up content and automating more processes for her many clients.

“I am a software addict. When I recommend software tool to a client, my reputation is on the

line,” says MamaRed. “The vCita Web Engagement Platform helps differentiate me from the

competition and helps my clients succeed. My vCita LiveSite is the perfect example of how a

small business can automate processes while consistently delivering amazing service. vCita

does everything it promises and more.”

For more information, visit vCita at www.vcita.com, email sales@vcita.com or

call 855-824-8244.

MamaRed Knightwww.mamaredknight.com

203.626.2054

“I have never had to tell a client how to use vCita as it’s so intuitive and easy to use.” —MamaRed Knight