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From Innovation to Public Engagement June 2013

Challenges with communicating wellbeing messages

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From Innovation to Public Engagement: Addressing the challenges faced by brands communicating health and wellbeing messages

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Page 1: Challenges with communicating wellbeing messages

From Innovation to Public Engagement

June 2013

Page 2: Challenges with communicating wellbeing messages

Overview• Kaizo commissioned new report, From Innovation to Public

Engagement published in CorpComms magazine• Aim: to reveal the challenges and opportunities faced by

brands in the health and wellbeing sector• Marketing and communications executives from leading UK

and international brands participated in research

Page 3: Challenges with communicating wellbeing messages

Introduction

Exploring the impact of increased pressure on industry from government, consumers and the media to support healthy living.•Through product innovation and renovation brands able to offer wider range of healthy choice•But changing behaviour to healthier choices remains difficult

Page 4: Challenges with communicating wellbeing messages

Heinz: ‘Grow your own’

• Interactive Facebook App, encouraging families to grow their own tomatoes

• 342,000 ‘likes’ on Facebook page• Highlights heritage and ‘natural’ messaging• Subtle messaging – not ‘preachy’

Page 5: Challenges with communicating wellbeing messages

Unilever’s Heart Age Tool

• Online calculator to estimate an individual’s ‘Heart Age’• Turns complicated risk score into an easy-to-understand

concept• Makes personally relevant• Provides tailored advice/plan to encourage behaviour

change • Six million people have already taken the test

Page 6: Challenges with communicating wellbeing messages

Sainsbury’s: Active Kids Challenge

• Voucher scheme allowing organisations to exchange vouchers for sports equipment

• Tackling childhood obesity levels• Celebrity endorsement – e.g. David Beckham• Community involvement with staff and MPs• 49,000 schools/organisations have participated to date

Page 7: Challenges with communicating wellbeing messages

Bupa: practice what you preach

• Healthy living incentive for employees• Offers yoga and zumba classes at work, running groups

and weight loss support programmes• High level of employee engagement

• 6,000 employees take part in Memory Walks• 4,000 employees involved in a Global Challenge highlighting

importance of exercise

Page 8: Challenges with communicating wellbeing messages

Conclusion

Simplify the science Engage all stakeholders

Compel with the story Partnerships are key

Page 9: Challenges with communicating wellbeing messages

Build communities – real & online

Conclusion

Encourage tracking

Make it personal To discuss further, call Kaizo

Page 10: Challenges with communicating wellbeing messages

From Innovation to Public Engagement

Rhodri Harries, Managing Director

[email protected] 3176 4700