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© 2006 Carlson Marketing. All rights reserved. 2:45

Carlson 2.0 Web Version

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Presentation made at Carlson leadership conference in 2007 introducing several concepts around interactive and how they apply to our business. Lots of videos!

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  • 1. 2:45

2. 3. 4. information r/evolution http://www.youtube.com/watch?v=-4CV05HyAbM 5:28 5. 6. 7. Web 1.0 vs. Web 2.0

  • DoubleClick Google AdSense
  • Ofoto Flickr
  • Akamai BitTorrent
  • Napster Free internet radio (last.fm)
  • Britannica Online Wikipedia
  • Personal websites Blogging
  • Domain name speculation Search engine optimization
  • Page views Cost per acquisition
  • Publishing Participation
  • Directories (taxonomy) Tagging / social bookmarking(delicious)
  • Stickiness Syndication
  • Forums Social networking sites

8. 9.

  • How web 2.0
  • are you?

10. 11. 12. What is Carlson 2.0?

  • Its about evolving what we are already known for (i.e. CRM, Loyalty, Rewards, Events) in order to
    • Reach, engage, influence and measure todays consumer, employee, or channel partner
  • Its about leveraging innovations in thinking, process and technology to get there

13. The break-up http://www.youtube.com/watch?v=D3qltEtl7H8&e 14. How is Carlson Marketing leveraging the new way into their existing products and services? 15. Mobile e-Catalogue

  • dotmobi version of Carlson Marketings e-catalogue is coming soon
  • Enable redemptions on the go
    • Account balances
    • Text message alerts based on points or merchandise or sales
    • Other features: Tickets to mobile / Coupons / Wish list
  • NEWMobile content category: redeem for ringtones & wallpaper + other mobile content

16. 17. Meetings 2.0 is about leveraging mobile and web 2.0 to create a two-way, interactive experiencebefore ,during , andafteryour meeting, event or experience 18. Meetings 2.0

  • Create a social network that will facilitate relevant andvaluableinteractions that will extend beyond physical meeting days

19. What social networks to you participate in? 20. What is social networking? 21. 22. Carlson 2.0 Best profile picture 23. Carlson 2.0 - Best Profile 24. Now what do we do with it??? (can we resell it as a special item through our rewards catalogue?) 25. How often do you text? 26. Canadian Mobile Landscape

  • Carriers now offer 98% coverage
  • More than 19 million Canadians are mobile phone customers.
  • 4.3 Billion text messages were sent in 2006 nearly three times more than 2005!
  • 10 billion messages projected in 2007
  • Adoption is as high as 80% in urban markets
  • Email is for old people!

27.

  • 1 billion have access to the Internet via their computer
  • 1.4 billion televisions world wide
  • ------------------------------------------
  • ~3 Billion Mobile Phone Users World Wide!

28. As important as the web is today, mobile will be more importantTOMOROW 29. Accessorize http://www.youtube.com/watch?v=T2la_aGzpw8 58 seconds 30. Mobilityis part of who we are now 31. and we cant live any other way? 32. 33. The future of marketing

  • A gradual decline of power among mass media caused by both fragmentation and by greater audience control (the PVR effect)
  • An explosion in onetoone, addressable, realtime and permission based media along with a sensational fall in cost
  • A great increase in the power of c2c communication

34. The future of Marketing 1,000 foot view

  • Location based services (LBS) that leverage GPS location to deliver relevant messaging
  • Portability of profiles / online identities
  • Migration / integration of the Mobile channel into the marketing mix both as an extension of social media and as a separate enabling device

35. Audience Polling time. 36. When did the term web 2.0 first get coined?

  • 1997
  • 2004
  • 2006

Text a, b, or c to 22422 37. The future http://www.youtube.com/watch?v=xj8ZadKgdC0 5:14