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Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM Leonard Murphy Editor & Senior Partner GreenBook / Gen2 Advisors

Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

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My workshop presentation at Universidad del Desarrollo in Chile on brand building using social media.

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Page 1: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Building The Social Brand:Using Social Media for Business & Personal Brand Building in LATAM

Leonard Murphy

Editor & Senior Partner

GreenBook / Gen2 Advisors

Page 2: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

What is Social Media?

Page 3: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

The Web of Global Interconnectedness

Page 4: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM
Page 5: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

A Taxonomy of Social Platforms

Page 6: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Why Does It Matter?

Page 7: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

The Holy Trinity

Page 8: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

What about Latin America?

Page 9: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Is Latin America Really Into Social Media?

Page 10: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Are Brands In Latin America Using It?

Page 11: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Which Brands Are Leveraging It Best?

Page 12: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Why Do Consumers Care?

Page 13: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Examples: Frito-Lay Uses Facebook for Co-Creation

Page 14: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Examples: Evian Creates a Viral Meme

Page 15: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Examples: Old Spice Engages A New Generation

Page 16: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Examples: Heineken Uses Research Games

Page 17: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

MARKETING IS NO LONGER ABOUT CONVINCING

Transform Your Brand

Page 18: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

OK, So Where Do I Start?

Page 19: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

It’s All About Sharing

Page 20: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Good Old Creativity & Smarts Is Required

Page 21: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

The Drivers of the Social Brand

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Graphic by David Armano, EVP, Global Innovation & Integration at Edelman Digital.

The Blog: The Hub Of Social Influence

Page 23: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Your blog

Page 24: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Facebook

Page 25: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

LinkedIn

Page 26: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Twitter

Page 27: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Google+

Page 28: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Quora

Page 29: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Pinterest

Page 30: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

KLOUT

Page 31: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

A Long Term Investment

Page 32: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Utilities & Add-ons

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Hootsuite

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Building YOUR Social Brand

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Social Media Is About Building Bridges

“Networking is not about hunting. It is about farming. It’s about cultivating relationships. Don’t engage in ‘premature solicitation’. You’ll be a better networker if you remember that.”

Dr. Ivan Misner, NY bestselling author & founder of BNI

Page 36: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Your Branding Strategy

Who do you want to reach?

Why?

What do you want them to do?

How can you help them?

How will you know when you’ve succeeded?

What are your current marketing goals?

Page 37: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Where Are Your Key Influencers?

LinkedIn

Facebook

Twitter

Flickr

Pinterest

Amazon reviews

Google+

Forums

Page 38: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Building A Profile

Use consistent, friendly, professional profile photo

Your face

No kids or pets

Create consistent one-line bio

Create consistent one-paragraph bio

Use www.knowem.com to save name across SNS

Capture your name, brand, or as close as you can get to it.

Page 39: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Building Presence Blogs/podcasts

Post thoughtfully on a regular basis on relevant topics

Comment on relevant blogs

submit podcast comments

Facebook

Like

Comment

Join Facebook events

Share Facebook events

Invite more people to Facebook events

Tag friends in photos

Twitter

Re-Tweet relevant, useful content

Reply promptly

Twitter events with hashtag

Participate in Follow Friday

LinkedIn

Comment on LinkedIn group posts/discussions

Link your blog, twitter, travel schedule to your profile

Like, comment, & forward posts

Page 40: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Social Media Branding Rules

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The Dynamics Of Influence

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The Formula For Success

[[C (content) x S (sharing) = R (reach)] x [T (trust)]= I (influence)]]+[CF (customer focus)]]

= SBE (social brand equity)

Page 43: Building The Social Brand: Using Social Media for Business & Personal Brand Building in LATAM

Thank You!

Leonard Murphywww.greenbookblog.orgwww.gen2advisors.comTwitter: Lennyism

Skype: lennymurphyrhr