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© copyright 2011 Plan to Engage – all rights reserved – www.PlanToEngage.com 50 Ways To Get More From Your Email Marke7ng Program

50 Simple But Highly Effective Email Marketing Tips

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Page 1: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

50  Ways  To  Get  More  From  Your  Email  Marke7ng  Program  

Page 2: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

1 It’s  not  because  it’s  legal  that  it’s  a  smart  thing  to  do.  Always  ask  permission  before  you  add  someone  to  your  email  list!  

Page 3: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

2 Sell  your  newsleFer  program  like  you  sell  your  products  or  services.  Make  me  feel  like  I’m  missing  out  if  I  don’t  subscribe.  

Page 4: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

3 Sweepstakes  and  compeHHons  are  very  popular  methods  to  capture  email  addresses,  however  addresses  collected  this  way  are  usually  not  very  responsive.  

Page 5: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

4 Promote  your  email  program  prominently  on  your  website.  Put  it  above  the  fold  and  make  it  stand  out!  

Page 6: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

5 Make  it  as  easy  as  possible  to  sign  up  to  your  list.  The  fewer  fields  on  your  sign-­‐up  form  the  beFer.  Use  progressive  profiling  to  get  more  data  once  they’ve  signed  up.  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

6 Manage  subscriber  expectaHons:  make  it  crystal  clear  what  they  are  signing  up  for.  State  the  benefits,  content  and  frequency.  

Page 8: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

7 Show  potenHal  subscribers  an  example  of  what  a  typical  email  campaign  or  newsleFer  looks  like  so  they  can  see  what  they  are  signing  up  for.  

Page 9: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

8 Include  mini  surveys,  polls  and  compeHHons  in  emails  to  collect  further  informaHon  about  your  subscribers.  

Page 10: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

9 Make  the  most  of  every  touchpoint  with  customers  and  prospects  by  asking  them  to  sign  up  to  your  email  list.  

Page 11: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

10 Ensure  your  emails  are  fully  authenHcated:  add  an  SPF,  Sender  ID  &  DKIM  record  to  the  DNS  seUngs  of  the  domain  you  use  for  sending  emails.  

Page 12: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

11 Make  sure  your  emails  are  readable  and  acHonable,  even  when  images  are  disabled.    Over  70%  of  your  readers  will  not  download  images  by  default.  

Page 13: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

12 Reach  out  to  people  that  don’t  open  or  click,  find  out  what  they  want  and  deliver  that  experience.  

Page 14: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

13 Include  value  added  content  in  emails  with  links  back  to  your  site  or  social  media  channels  to  engage  recipients  and  drive  traffic.  

Page 15: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

14 Repurpose  your  newsleFer  content  on  your  blog,  your  website,  social  media  and  vice  versa.  

Page 16: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

15 Always  provide  a  highly  visible  unsubscribe  link  to  all  your  email  messages.  If  they  want  out,  make  it  as  easy  as  possible  to  leave  or  they’ll  mark  your  emails  as  spam.  

Page 17: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

16 Ask  why  they  are  unsubscribing  and  use  the  learnings  to  adjust  your  email  strategy,  content,  frequency…  

Page 18: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

17 Create  an  editorial  calendar  for  your  email  /  newsleFer  program  which  includes  launch  dates  and  content  for  the  next  3-­‐6  months  and  share  it  with  your  colleagues.  

Page 19: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

18 Check  your  html  code  before  you  hit  send  to  make  sure  your  email  doesn’t  get  blocked  due  to  faulty  html  code.  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

19 To  increase  conversion  rates,  start  with  the  opHmizaHon  of  your  landing  page.  Test  headlines,  copy,  web  form  length,  images…  

Page 21: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

20 Provide  value  in  each  and  every  email  campaign  you  send.  Whether  or  not  they  open  your  email  depends  on  the  experience  they  had  with  your  emails  in  the  past.  

Page 22: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

21 Make  sure  your  call-­‐to-­‐acHon  is  clear  and  stands  out  even  when  images  are  disabled.  If  I  don’t  know  what  you  want  me  to  do,  I  won’t  take  the  acHon  you  want  me  to  take.  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

22 An  open  is  only  calculated  when  the  reader  decides  to  download  the  images.  Use  open  rates  only  to  look  for  trends.  

Page 24: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

23 Use  all  the  data  that  you  collect  during  sign-­‐up  to  personalize  your  emails.  If  you’re  not  going  to  use  it,  don’t  ask  for  it.  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

24 Calculate  the  value  of  an  opt-­‐in  email  address  to  your  company  to  effecHvely  communicate  your  program’s  impact.  

Page 26: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

25 The  best  day  of  the  week  or  the  best  Hme  of  the  day  to  send  emails,  is  like  the  monster  of  Loch  Ness:  it  doesn’t  really  exist  but  people  keep  looking  for  it.    

Page 27: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

26 Your  recipients  don’t  know  that  [email protected]  doesn’t  accept  replies.  Read  what  people  reply  to  your  email  campaigns,  you’ll  be  amazed  with  the  insights  they  give  you!  

Page 28: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

27 Social  media  are  a  great  way  to  grow  your  email  list.  I  managed  to  double  my  list-­‐size,  just  by  publishing  my  newsleFer  to  TwiFer.  

Page 29: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

28 Don’t  make  changes  to  your  email  template  or  your  email  program  before  tesHng  the  changes  to  see  if  they  have  a  posiHve  impact  on  response.  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

29 At  unsubscribe,  allow  subscribers  to  choose  what  content  they  get  from  you  at  the  frequency  of  their  choice.  If  you  don’t  they  will  just  unsubscribe  from  everything.  

Page 31: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

30 A  preFy  design  with  a  lousy  offer  won’t  get  you  the  response  you  hoped  for.  Focus  on  the  content  or  offer  first,  then  worry  about  design.    

Page 32: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

31 What  your  subscribers  say  and  what  they  do  are  two  different  things.  Don’t  base  your  content  only  on  stated  preferences,  but  make  sure  to  include  click-­‐stream  data  as  well.  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

32 Develop  a  test  plan  and  make  tesHng  an  integral  part  of  your  email  strategy.  It’s  the  only  way  to  increase  response  and  conversions.  

Page 34: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

33 Your  CEO  doesn’t  care  about  high  open  and  click-­‐through  rates.  Management  only  cares  about  what  those  numbers  mean  to  the  business.  

Page 35: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

34 The  top  300x400  pixels  of  your  email  is  your  most  important  real  estate.  Together  with  the  sender  name  and  subject  it  needs  to  work  hard  to  get  the  reader  to  open  and  read.  

Page 36: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

35 The  first  email  you  send  to  a  new  subscriber  typically  has  the  highest  open  and  click-­‐through  rate,  so  make  the  most  of  that  email  and  send  it  immediately  aher  sign-­‐up.  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

36 Introduce  new  subscribers  to  your  brand  and  email  program  slowly  by  sending  them  a  series  of  “welcome  emails”  before  you  add  them  to  your  regular  program.  

Page 38: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

37 If  you  send  me  3  emails  that  I  don’t  find  interesHng,  do  you  really  think  I’ll  open  the  4th  email  you  send  me?  Don’t  send  everything  to  everybody:  segment!  

Page 39: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

38 Set  up  an  email  markeHng  dashboard  so  that  you  have  a  good  overview  of  campaign  staHsHcs  over  Hme.  It  helps  to  spot  what  works  and  what  doesn’t.  

Page 40: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

39 People  don’t  read  emails,  they  scan  them.  Make  sure  that  they  know  what  you  have  to  offer  and  what  they  need  to  do  in  under  5  seconds,  even  when  images  are  disabled.  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

40 Drive  new  fans  and  followers  to  your  sign-­‐up  page  and  convince  them  to  opt  in  to  your  email  program  so  you  can  talk  to  them  in  a  personalized  way.    

Page 42: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

41 Check  your  open  and  click-­‐through  rates  per  ISP  to  spot  possible  inbox  delivery  problems.  

Page 43: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

42 Build  subscriber  personas  for  your  email  program.  Give  your  ideal  subscriber  a  face  and  an  idenHty.  This  will  help  you  write  copy  that  resonates  beFer  with  your  readers.  

Page 44: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

43 Keep  your  copy  as  short  as  possible.  Use  short  sentences,  short  paragraphs,  subHtles,  bulleted  lists,  bolded  words  and  links  to  break  it  into  digestable  pieces.  

Page 45: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

44 To  avoid  spam  filters  and  to  make  emails  more  readable  on  mobile  devices:  always  send  out  emails  in  MIME  format  (text  +  html  version).  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

45 In  most  cases,  a  hard  bounce  means:  this  email  address  does  not  exist.    If  you  conHnue  to  send  emails  to  these  addresses  you  risk  geUng  caught  in  spam  filters.  

Page 47: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

46 Sign  up  to  the  feedback  loops  of  the  major  web  email  clients  so  that  you  can  remove  everyone  that  marks  your  email  as  spam  from  your  list.  

Page 48: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

47 Test  one  thing  at  a  Hme.  Don’t  compromise  your  test  by  introducing  mulHple  variables.  Make  sure  a  higher  open  rate,  results  in  a  higher  click-­‐through  or  conversion  rate.  

Page 49: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

48 Don’t  forget  to  menHon  your  contact  details  in  your  email  campaigns  or  newsleFers:  phone  number,  email  address,  website  url,  physical  address.  

Page 50: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

49 Read  our  blog  and  subscribe  to  my  email  list  to  stay  up  to  date  on  what  works  and  what  doesn’t:    www.b2bemailmarke7ng.com  

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©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

50 Become  a  member  of  the  Email  Marketer’s  Club,  the  largest  and  most  acHve  email  markeHng  forum  and  community:      www.emailmarketersclub.com  

51  

Page 52: 50 Simple But Highly Effective Email Marketing Tips

©  copyright  2011  Plan  to  Engage  –  all  rights  reserved  –  www.PlanToEngage.com  

These  Hps  were    brought  to  you  by:      Tamara  Gielen  &  Kath  Pay  Email  MarkeHng  Experts  @  Plan  to  Engage    www.PlanToEngage.com