Timelines for Case-Work Collaboration with Citizens

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Saw a great demo by the e-GovPlus people while I was in HT09 So I gave a talk about it at BarCamp Transparency Oxford. The E-Gov Plus site is: http://www.egovplus.dk/

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Timelines for Case-Work Collaboration with CitizensBarcamp Transparency Oxford, 2009J. Nathan Matias

j. nathan matiaswww.natematias.com

j. nathan matiaswww.natematias.com

World University Project

j. nathan matiaswww.natematias.com

World University Project

Knowledge Generation Bureau

j. nathan matiaswww.natematias.com

World University Project

Knowledge Generation Bureau

Spatial Hypertext

bureaucratic processes

“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes

SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS

“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes

SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS

IF YOU FIND NOTHING BEHIND THESE DOORS THERE ARE MORE FLOORS

“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes

SO IF YOU FIND NOTHING IN THE CORRIDORS OPEN THE DOORS

IF YOU FIND NOTHING BEHIND THESE DOORS THERE ARE MORE FLOORS

AND IF YOU FIND NOTHING UP THERE, DON’T WORRY,

“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes

“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes

JUST LEAP UP ANOTHER FLIGHT OF STAIRS.

“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes

JUST LEAP UP ANOTHER FLIGHT OF STAIRS.

AS LONG AS YOU DON’T STOP CLIMBING, THE STAIRS WON’T END

“ADVOCATES”, BY FRANZ KAFKA

bureaucratic processes

JUST LEAP UP ANOTHER FLIGHT OF STAIRS.

AS LONG AS YOU DON’T STOP CLIMBING, THE STAIRS WON’T END

UNDER YOUR CLIMBING FEET THEY WILL GO ON GROWING UPWARDS.

“ADVOCATES”, BY FRANZ KAFKA

PROBLEM

PROBLEM

FAIR PROCESSES ARE COMPLEX

PROBLEM

FAIR PROCESSES ARE COMPLEX

COORDINATE PEOPLE

PROBLEM

FAIR PROCESSES ARE COMPLEX

COORDINATE PEOPLE

TRACK PROGRESS

PROBLEM

FAIR PROCESSES ARE COMPLEX

COORDINATE PEOPLE

TRACK PROGRESS

PROCESS DOCUMENTS

PROBLEM

FAIR PROCESSES ARE COMPLEX

COORDINATE PEOPLE

TRACK PROGRESS

PROCESS DOCUMENTS

MAKE DECISIONS

PROBLEM

FAIR PROCESSES ARE COMPLEX

COORDINATE PEOPLE

TRACK PROGRESS

PROCESS DOCUMENTS

MAKE DECISIONS

PLAN IN ADVANCE

PROBLEM

FAIR PROCESSES ARE COMPLEX

TRACK PROGRESS

PROCESS DOCUMENTS

MAKE DECISIONS

PLAN IN ADVANCE

COORDINATE PEOPLE

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

MATERNAL PREGNANCY LEAVE (4 WEEKS PRIOR TO EXPECTED TERM, AUTOMATICALLY EXTENDED TO ACTUAL BIRTH)

MATERNAL POSTNATAL LEAVE (14 WEEKS AFTER ACTUAL BIRTH)

PATERNAL POSTNATAL LEAVE (2 WEEKS)

PARENTAL LEAVE (32 WEEKS, SHARED)

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

MATERNAL PREGNANCY LEAVE (4 WEEKS PRIOR TO EXPECTED TERM, AUTOMATICALLY EXTENDED TO ACTUAL BIRTH)

MATERNAL POSTNATAL LEAVE (14 WEEKS AFTER ACTUAL BIRTH)

PATERNAL POSTNATAL LEAVE (2 WEEKS)

PARENTAL LEAVE (32 WEEKS, SHARED)

MANY OPTIONS

MANY EXCEPTIONS

BURDEN ON CASEWORKERS

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE

ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE

ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION

PROVIDE A SHARED POINT OF NEGOTIATION BETWEEN CITIZEN AND CASE WORKER

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

VISUALISE THE LEAVE FOR BOTH PARENTS USING A TIMELINE

ENABLE CHANGES OF THE LEAVE USING DIRECT MANIPULATION

PROVIDE A SHARED POINT OF NEGOTIATION BETWEEN CITIZEN AND CASE WORKER

EASE AND STREAMLINE THE APPLICATION PROCESS: ELIMINATE UNNECESSARY FORM FIELDS

WWW.EGOVPLUS.DK/ PARENTAL LEAVE

WHY DO I CARE?

EMBERLIGHT: SPATIAL HYPERTEXT ON THE WEB

NATEMATIAS@GMAIL.COM