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Teaches how to make a system
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Types of System
Transaction Processing Systems (TPS) Office Automation Systems (OAS) Knowledge Work Systems (KWS) Decision Support System (DSS) Executive Support Systems (ESS) Group Decision Support Systems (GDSS)
Transaction Processing Systems(TPS)
What is TPS An information
processing system for business transaction
Collects and stores data about transactions
Sometimes makes in transactions made.
Where it is being used Credit Card Making reservation Making Cash Withdrawal in ATM
Examples of this system Transaction Processing Facility IBM Information Management System Tuxedo
Office Automation Systems (OAS)
What is OAS A collection of office
machinery and software
Used to digitally create, collect store in an information system
It is connected via Local Area Network(LAN)
Used in Electronic Publishing Electronic communication Electronic collaboration Image processing Office management
Examples Biztalk CRM:Salesforce.com Case Management
Knowledge Work Systems (KWS)
What is KWS A support system Serve the
information needs at the knowledge level of the organization
Used in Serves as the knowledge level of
organization Serving as internal consultant Acting as agents of change
Examples of this type of system CAD/CAM systems Virtual Reality System Investment Workstations
Decision Support System(DSS)
What is DSS Computer based
information system that supports business
Mostly used in decision making
Provides sales figures, revenue figures, and decision analysis
Used in Allocation of resources Forming of charts Forecasting of events
Examples Data Warehouse Geographic Information System Management Information System
Executive Support Systems (ESS)
What is ESS Reporting tool Turning useful
information into summarized reports
Organizing data
Used in Reporting tool easily accessed data
Examples of this system Cambridge Systematics Meditech Customized ESS
Group Decision Support System
What is GSS Electronic meeting
system Support meetings
and group work
Used in Group Projects Group Works
Examples of this system Meeting Sphere Powernoodle Team support.net Thinktank
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