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Transaction Processing System
An information processing system that is used for business transactions that involves the collection, modification, and the retrieval of data.
Characteristics: Performance Reliability Consistency
Transaction Processing System
Where is it used? Used in banks and credit card companies to
track the customer's purchases when using debit or credit cards
Can be also used in airline companies if they want to track reservations.
Transaction Processing System
Examples:
– Online Ticketing System (TicketMaster)
– Airline Ticket Reservation System
– ATM Machine
Office Automation Systems
Information system that collects, processes, stores, and transmits electronic messages
Office Automation Systems
Where is it applied?- Office automation systems are applied in
business and communication functions that used to be done manually in a organization.
Office Automation Systems
Examples:
- Electronic Communication ( E-mail , Voice Mail)
-Electronic Publishing
- Facsimile Transmission Machine (FAX)
Knowledge Work System
- Knowledge Work Systems (KWS) serve the information needs at the knowledge level of an organization. It is designed to aid knowledge workers.
Knowledge Work System
Where is it used? Used in the firms of lawyers, accountants, and
management consultants
Knowledge Work System
Examples:
– Computer-aided Design (CAD)
– Computer-aided Manufacturing (CAM)
– Virtual Reality Modeling Language (VRML)
Decision Support System
- As the name implies, it is a computer-based information system that supports or aids an organization in making decision-making activities.
Decision Support System
A decision support system is used in the management, operations, and planning levels of an organization. (Usually in the mid and higher management)
Extensively used in business and management
Decision Support System
Examples:
– Clinical Decision Support System for medical diagnosis
– Canadian National Railway's support system that tests its equipment on a regular basis
– DSSAT 4 Package ( Decision Support System for Agrotechnology Transfer)
Executive Support System
- An executive support system is a software that allows the user to transform enterprise date into accessible and executive-level reports.
-Enhances decision making for executives
Executive Support System
-Used by executives in higher levels of management in a company.
Executive Support System
Examples:
– Cambridge Systematic
– Executive Support System of Meditech
– Market Reports
– External Databases
– Patent Records
Group Decision Support System
- A class of electronic meeting systems
- A collaboration technology designed to support meetings and group work.
-Distinct from computer software cooperative work as GDSS are more focused on task support.
Group Decision Support System
-Primarily used in projects that require collaboration may it be in the field of business or in other fields.
Group Decision Support System
Examples:
– YnSyte's WIQ
– MeetingSphere
– ThinkTank
– Teamsupport.net
