Social Media is now an essential element in Strategic Information Systems Planning

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Social Media Platforms are (or should be) considered Strategic in the Enterprise. The use of public and private social media platforms offers an opportunity to instrument markets and operating environments with more precision than has hitherto been possible. Yes, Social is Strategic.

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Who the heck is he?

@ekivemark

What do we mean by Social?

@ekivemarkhttp://healthca.mp

@ekivemark

Tim O’Reilly Web 2.0 Compact Definition

Web 2.0 is the network as platform, spanning all connected devices; Web 2.0 applications are those that make the most of the intrinsic advantages of that platform: delivering software as a continually-updated service that gets better the more people use it, consuming and remixing data from multiple sources, including individual users, while providing their own data and services in a form that allows remixing by others, creating network effects through an "architecture of participation," and going beyond the page metaphor of Web 1.0 to deliver rich user experiences.

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@ekivemark

My ultra compact Web 2.0 definition....

Web 2.0 = (Me + Youn)US

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courtesy Dion Hinchcliffe /Andrew McAfee

Platforms

Network Effects

S.L.A.T.E.S.

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Where is your Organization’s Value?

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Customers Associates Partners

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Actions & Connectionsfeeding to sensor networks

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63.2M

US Smartphones Q4 2010

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Platforms

APIs

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Instant Scalability

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Time to rethink relationships

Photo: Tom Cwenar

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EmpowerYour Visitors

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Can You Force People to be Social?

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@ekivemark

How Do We Trigger That Leap of Engagement?

Baldface Lodge

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@ekivemark

Laziness

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@ekivemark http://healthca.mpWIIFM

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@ekivemark http://healthca.mpCompetitiveness

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Security, Authentication and Access

Does your organization enable access to social platforms?How can you leverage a platform you can’t reach?

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Is on Twitter before you know it

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Social Media Today is like the telephone 20 years ago

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Who has won on the Web?

SOAP

REST

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REST is simple and adaptable

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K.I.S.S.

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Broadcast

The Shifting Power of Publishing

User Generated Content

1995

2000

2010

2005

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4,000,000,000 times/day

Like

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Social Baked In?

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Social a la Mode?

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Enterprise Apps are going social

Just In Time Collaboration

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Build Ship Retail Inventory Sale

Traditional Supply Chain Feedback

Order

Warranty

Web Order Supply Chain

Strategic Feedback Loops

Configure

Social Sharing Signals

Ship Feedback

Customer Feedback

Social Signals Give Early Insight To Demand/Trends

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How

Do

Your

Build

YouYou

Strategic

Plan?

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Your

a

is

Plan

Strategic

Product

Social

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Social Is Strategic

mscrimshire@gmail.com @ekivemarkBusiness Transformation Consultant

Social Media Platforms Lecture given as part of Strategic Information Systems - MS in Information Systems

Johns Hopkins Carey Business School

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