Piers Finlaysons's Presentation at Emerging Communication Conference & Awards 2010 America

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Piers Finlayson

Metaswitch Networks

20 April 2010

Bring your own wirelessHow smart mobile phones are revolutionizing wireline customers

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Wireless Substitution – sounds like bad news

• More than one of every five American homes (22.7%) had only wireless telephones during the first half of 2009: up 2.5% since the second half of 2008.

• One of every seven American homes (14.7%) had a landline yet received all or almost all calls on wireless telephones.

Blumberg SJ, Luke JV. Wireless substitution: Early release of estimates from the National Health Interview Survey, January-June 2009. National Center for Health Statistics. December 2009.

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Substitution continuing at an even pace

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Smartphone revolution

• Smartphone CAGR = 21% (long term)• Expected 546m units by 2015 (Credit

Suisse)• Lower ASP $100 - $250

• Fueled by OS competition:• RIM, Nokia, Apple, Android,• Windows Phone 7

• Wider coverage for high speed wireless

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There’s an app for that

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Why keep a fixed line?

• Reliable 911 service

• Concept of calling a location (person independent)• Office and home

• Quality of service

• Health concerns

• Fixed line not necessarily threatened by PC voice services

• Enhancement through 3rd party service: Google

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Option 1

• Become an MVNO

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Option 2:

Using wireless’s strengths against it

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Visual Voicemail for consolidated mailbox

Provides access to wireless and wireline voicemails from single mailbox

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But wait, there’s more!

• Enable users to• View faxes• Have voicemails delivered by email• Translate voicemails to text

• Access from• iPhone, BlackBerry, RIM, ...• Desktop• TV

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Now, where are my contacts?

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Remote phone dialers for landline

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The future of sim ring

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One ring to rule them all

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Not all conferences are created equal

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Mobile Conference Control

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Conclusions

• Wireless substitution is real

• Can relegate mobile operator to the role of dumb pipe provider by embracing stengths of mobiles• Smart Phones• High Speed Data• Third Party Application Development

• Simple-to-use mobile apps can revolutionize a wireline offering• Adding value with a converged offering – doing what the mobile

operator doesn’t, can’t or won’t

Piers Finlayson

Metaswitch Networks

piers.finlayson@metaswitch.com

Thank You!

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