GPS brochure - EN

Global Perfomance System

A technology solution designed byBusiness Investigation SA

Your guide to success

Taking on a market requires not only endurance and skill but also having an accurate assessment of each situation. Just like mountaineering, management consists of obser-ving, anticipating, and deciding. To make a successful climb to success, it is important to rely on an experienced guide who can help you choose the best path. Because he is familiar with his surroundings, this expert knows how to stay on course and avoid the obstacles which will slow progress. He checks that the techniques used are safe, and makes sure that all relevant rules are observed. Thanks to his insight, your company can move on towar-ds its chosen summit with confidence and peace of mind.

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Prologue

Heading tothe summit The environment in which companies strive to grow today is both complex and

constantly evolving. The market has never been as unstable, the competition ne-ver as fierce, and customers have never been as inflexible. In addition to these difficulties, managers must also continuously integrate new technical advances and deal with increasingly onerous regulatory frameworks. To meet these requi-rements and keep moving forward, a business must achieve and maintain optimal performance. To help companies face this challenge, Business Investigation has implemented an innovative, cutting-edge, and extremely high-performance tool : GPS (Global Performance System). Thanks to this unique solution, managers can consolidate their company’s key competencies, basing their decisions on an accurate, com-prehensive and continuously updated view of their company and their market. Developed in partnership with academic partners and IT and management ex-perts, the GPS solution is the result of 7 years of R&D and implementation. In perfect step with the reality of business on the ground, it is suited to any kind of organization (local, international, public sector, banking, insurance, SMEs/SMIs, industry, logistics, retail, telecommunications, healthcare). As a sign of its rele-vance, GPS is today used by large Swiss and foreign companies towards a goal of continuous optimization.

Companies must continuously be high performing in or-der to succeed in an increasingly tough climate. To meet this challenge, they can count on GPS (Global Perfor-mance System), a highly efficient management solution.

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GPS solutions : for successful and targeted direction

CA-DG Strategy

CoordinationReporting, monitoring

OperationalManagement, actions

A unique management solution, GPS (Global Performance System) offers real-time tracking of your company’s value and performance. This remarkably accurate audit helps you consolidate your company’s processes and potential while ensuring its compliance with current standards and regulations.

To generate state-of-the-art mapping, GPS processes a host of internal and external parameters. This includes, in particular, the company’s “knowledge capital”, as well data concerning the market in which it operates.

A system of risk-factor and performance indicators provides simplified ac-cess to key information. As soon as an abnormality, change, risk, or opportu-nity is detected, GPS sends a detailed report to the relevant person. These alerts allow an excellent level of responsiveness and relevance in decision-ma-king and are complemented with the proposal of various action plans.

Combining pragmatism and innovation, GPS makes it possible to deploy a coordinated strategy at all levels of the company in regards to strategy, coor-dination, and operations. Guaranteeing consistency and proactivity, this solu-tion favors high-performance management of goals implementation. It is un-deniably a key to success.

GPS offers a unique solution for risk and performance management. An analytical audit allows growth in the company’s value to be tracked in real time.

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Extremely accurate performance management

A guide to a safe ascent and staying the course

A three-dimensional view of performance According to GPS, performance is made up of three basic dimensions :

Results, what the company makes. Know-how, the skills used in achieving the results. Means, the costs incurred to achieve the results. This three-dimensional performance measurement enables the output of high quality information.

Comprehensive analysis Far from being restricted to the accounting and financial aspect, calculating the value of the company incorporates the concepts of know-how, skills, expe-rience, and processes. Together with the requirements of corporate gover-nance, this 3D analysis measures overall performance and identifies the source of the creation of value as well as of potential risk.

Real-time analysis Offering a continuously updated SWOT, GPS allows you to determine, at any time, whether a performance gain or loss is related to know-how, means, or the conditions. Just like a stock index (representing the value of the com-pany), performance variations are highlighted by indicators, enabling maxi-mum responsiveness.

Analysis with a standards compliance rating* Mastering standards and regulatory mechanisms is a crucial factor in com-pany performance and longevity. With true legal expertise, GPS integrates the standards and laws relevant to the business sector in question and sends an alert in the event of non-compliance.

GPS offers three-dimensional performance assessment, in terms of results, know-how, and means. This three-pronged approach enables continuous and comprehensive performance analysis. It is supplemented with a rating of compliance with regulations and stan-dards.

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Three-dimensional performance mapping

*Various mandatory standards, such as Basel

for the banking sector, Solvency for insurance,

5S for logistics, and COBIT for IT may be

considered quality objectives and benchmark

standards. Moreover, soft laws and best

practices, such as CSR, may also be integrated

and monitored by GPS.

The result, know-how, and means ratings

provide you with a state-of-the-art analysis.

Implementing GPS involves two approaches :

Training users through workshops Participants will benefit from full training focusing on performance and risk ma-nagement. These results-oriented workshops use a minimum amount of resources and time for maximum relevance. Users learn to use the solution in concrete ways, in particular through custom scenarios.

Integrating the company’s “knowledge capital”, data, and information within the GPS GPS does not affect the company’s management system nor its existing tools: in fact, it capitalizes on acquired knowledge and optimizes it. During the imple-mentation phrase, GPS smoothly and easily integrates information about the company. It works towards the goals set out by management, while fully respec-ting the company’s values. The preliminary “general status report” and “control implementation” stages last three and four months respectively. With a view towards growth, they are followed by a permanent “continuous improvement” phase.

Implementing GPS aims to be simple and effective. Users are trained in performance management through short workshops. At the same time, knowledge capital and information about the company are integrated into GPS through ta-king stock of its overall status.

Implementing GPS: training users and integrating existing data

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Experts at the service of usersOnce GPS has been implemented, your

company can count on assistance that

combines performance and easy accessibility.

A multilingual call center staffed by IT

specialists and sector experts is available

to customers 24/7.

In addition, continuous training and

certification courses are offered to users

in partnership with an international network

of universities.

With comprehensive and personalized

assistance, GPS remains focused on

continuous optimization of its solution.

Two-sided implementation and cutting-edgeassistance

Decision-making strength at the summit

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GPS, the fruit of multiple skills

Designed by a team of IT and management experts, and under the direction of two specialists with degrees from EPFL (one being an expert in databases and risk management, the other in information systems development), the GPS solution is the result of more than 16,000 working days and 7 years of research and updates.

The research and development phase was carried out in partnership with re-nowned universities such as EPFL, Lyon III, Bordeaux IV, and Ubis University. Key strategic partners also played a part: Kurt Salmon, an international consultancy firm in management and strategy, CH&Cie, a consultancy firm specializing in fi-nancial services and the service sector, ELCA, one of the largest Swiss IT groups, and Keyrus, experts in Business Intelligence. With GPS, Business Investigation delivers a unique solution that combines ease of use and avant-garde technology. It is wealth of intelligence and efficiency at the service of entrepreneurial success.

With a wealth of expertise in IT and management, GPS is proving to be a unique management solution within its market. It is an innovative tool that is easy to use and dedicated to helping your company succeed.

Academic partners

Key strategic partners

With GPS, users have a state-of-the-art instrument at their fingertips for managing the performance of their company in a way that is highly relevant and responsive. It strengthens key pro-cesses while strictly following defined objectives.

The decision-making process is optimized through a variety of indicators and alerts. GPS provides all the information needed to make the best decision within a limited period of time.

A proactive application, GPS “goes” to the user as soon as it detects any change or abnormality. Managers and employees consequently gain time and efficiency.

Important data is only conveyed to the relevant person(s), with pinpoint targeting of recipient(s).

Users have available detailed reports and strong arguments for outlining their proposals to decision-making bodies, such as the board of directors. Performance management enhances credibility and generates agreement.

By choosing a unified solution, the company reduces costs linked to managing performance and invests for the long-term. It can rely on the guarantee of a permanent and continuously optimized solution.

Taking standards and regulations into account ensures com-pliance of entrepreneurial action, a key factor to long-term success.

GPS enables you to think “globally” and act “locally” thanks to an operational action plan. This consistent and efficient perfor-mance management allows managers to smoothly plan for the fu-ture.

Adapted to all types of enterprises (public sector, banks, insu-rance, SMEs/SMIs, industry, logistics, telecommunications, retail, healthcare), GPS integrates the parameters which concern the sector in question to produce a solution which perfectly matches the reality on the ground.

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User benefits

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A unified solution, GPS integrates each dimension of perfor-mance and operates in sync with all levels of the company.

Existing company data and information are integrated in a relevant fashion to capitalize on and extract value from existing resources.

The dashboard provided by GPS offers highly accurate tracking, a key to optimal performance management.

Data mining provides answers appropriate to each level of the organization.

Thanks to GPS’ real-time predictive analysis, users can an-ticipate the impact of problems and quickly recognize the po-tential for creating value. As soon as an abnormality or change is detected, a summary report is created and conveyed to the relevant stakeholders.

GPS bases itself on the company’s actual situation, genera-ting osmosis between users and the application. The company’s IT environment and issues linked to the client’s operations are fully integrated.

The solution offers overall performance index tracking, en-suring that gains in value do not involve risk-taking or non-com-pliance with regulations or standards.

In addition to a high performance solution, GPS offers highly available customer service, both in terms of industry expertise and geographical areas. This personalized assistance is supported by a network of specialized partners.

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In summary

The advantages of GPS

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Contacts

HEADQUARTERS

Business Investigation SACh. de Fontenailles 4CH-1196 Gland

T +41 22 364 15 41F +41 22 364 30 69

ZURICH

Business Investigation SABirmensdorferstrasse 486CH-8055 Zürich

T +41 44 450 33 22

USA

Business InvestigationSuite 7A-5125405 Alton ParkwayIrvine, CA 92604

T +1 949 342 4841

TUNISIA

Business Investigation Int.4 rue Claude Bernard1002 Tunis

T +216 71 847 016F +216 71 286 460

info@bigps.chwww.bigps.ch