Boost your Social and Emotional Intelligence!

Boost your

SOCIAL & EMOTIONALIntelligence

Social & Emotional Intelligence Predict Success in Life

Valliant study: mature adaptations, ability to handle frustration, control emotions, and get along with people predict success and happiness later in life

Do you want more…?

• Personal Power• Authenticity• Stress

Management• Creativity• Problem-Solving• Self-Awareness• Immune System

Strength• Relationship with

your Emotions• Openness to new

Experiences• Memory• Humor• Good Decision

Making

But wait, there’s more…

• Social Awareness• Social Facility• Better Rapport• Intimacy• Influence• Empathy• Connection• Understanding

• Easy Interactions• Social Skills

Today’s Agenda

• Understand what Emotional & Social Intelligence entail

• Know how to develop the skills to maximize those benefits

Social Pain & Social Fear

• Physical pain• Loss of status• Feeling rejected, excluded• Brain equates our social needs with

survival

Emotions are Contagious

• Brain research: humans are social beings, hard-wired to live and work together

• Our emotions alter each others’ brains and physiological responses

• Social intelligence is our “interpersonal radar”

• Social Brains• Mirror Neurons

Define Social Intelligence

• Being smart about relationships• Empathetic• Sensing what others feel and acting

effectively based on that• Understanding others’ point of view• Smooth, effective interactions• Acting wisely in human relations

Benefits

Only 25% of job success is from intelligence and

technical skills

Benefits (cont’d)

Positivity raises productivity by 31%

Benefits (cont’d)

Positive salespeople sell 37% more than their

negative counterparts

Benefits (cont’d)

Doctors diagnose 19% more accurately when

operating from positivity

Benefits (cont’d)

At L’oreal, sales agents rated high EI sold $91,370 more than others, and had

63% less turnover.

Benefits (cont’d)

For jobs of medium complexity, top EI

performers are 12X more productive than those at

the bottom

Social Awareness & Facility

• Empathy• Attunement• Empathic Accuracy• Social Cognition• Synchrony• Self presentation• Influence• Concern

Benefits of Social & Emotional Intelligence

• Source of energy, information, trust, creativity, and influence

• Improves performance, collaboration with colleagues, and interaction with customers

• Best differentiates between star performers and typical employees

Benefits

• Awareness of emotions (self and others)

• Self-soothing and regulating• Focus• Impusle control• Values and ethical attitudes• Reduced aggression and vviolence• More confidence

Emotional Intelligence

• What is it?• What are the benefits?

Emotional Intelligence Defined

Salovy & Mayer (1990):

“A form of social intelligence that involves the ability to monitor one’s own and others’ emotions, to discriminate among them, and use this info to guide one’s thinking and action.”

Emotional Competence Defined

Daniel Goleman (1990):

“The personal and social skills that lead to superior performance in the world of work.”

Key Element: Self Awareness

• Emotional Self-Awareness• Accurate Self Assessment• Self-Confidence

Key Element: Self Management

• Emotional self-control• Transparency• Adaptability• Achievement• Initiative• Optimism

Ability Based Model

• Perceiving• Understanding • Using• Managing Emotions

Primary States

Pleasure<----------------------------------->Pain

Five Primary Feelings

• Fear• Hurt• Anger• Sadness• Joy

Emotional Intelligence Assessment

Can you recognize five of at least three of the following?

Today I felt fear when/about…

Today I felt hurt when/about…

Today I felt anger when/about…

Today I felt sadness when/about…

Today I felt joy when/about…

If you want a great life…

• Career success• Relationship success• Contribution• Well-being• Sense of flourishing

…improve your SEI!

More Life Personal Transformation Experience

September 16 – 18

Register atwww.morelifetraining.com