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Boost your SOCIAL & EMOTIONAL Intelligence

Boost your Social and Emotional Intelligence!

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Page 1: Boost your Social and Emotional Intelligence!

Boost your

SOCIAL & EMOTIONALIntelligence

Page 2: Boost your Social and Emotional Intelligence!

Social & Emotional Intelligence Predict Success in Life

Valliant study: mature adaptations, ability to handle frustration, control emotions, and get along with people predict success and happiness later in life

Page 3: Boost your Social and Emotional Intelligence!

Do you want more…?

• Personal Power• Authenticity• Stress

Management• Creativity• Problem-Solving• Self-Awareness• Immune System

Strength• Relationship with

your Emotions• Openness to new

Experiences• Memory• Humor• Good Decision

Making

Page 4: Boost your Social and Emotional Intelligence!

But wait, there’s more…

• Social Awareness• Social Facility• Better Rapport• Intimacy• Influence• Empathy• Connection• Understanding

• Easy Interactions• Social Skills

Page 5: Boost your Social and Emotional Intelligence!

Today’s Agenda

• Understand what Emotional & Social Intelligence entail

• Know how to develop the skills to maximize those benefits

Page 6: Boost your Social and Emotional Intelligence!

Social Pain & Social Fear

• Physical pain• Loss of status• Feeling rejected, excluded• Brain equates our social needs with

survival

Page 7: Boost your Social and Emotional Intelligence!

Emotions are Contagious

• Brain research: humans are social beings, hard-wired to live and work together

• Our emotions alter each others’ brains and physiological responses

• Social intelligence is our “interpersonal radar”

• Social Brains• Mirror Neurons

Page 8: Boost your Social and Emotional Intelligence!

Define Social Intelligence

• Being smart about relationships• Empathetic• Sensing what others feel and acting

effectively based on that• Understanding others’ point of view• Smooth, effective interactions• Acting wisely in human relations

Page 9: Boost your Social and Emotional Intelligence!

Benefits

Only 25% of job success is from intelligence and

technical skills

Page 10: Boost your Social and Emotional Intelligence!

Benefits (cont’d)

Positivity raises productivity by 31%

Page 11: Boost your Social and Emotional Intelligence!

Benefits (cont’d)

Positive salespeople sell 37% more than their

negative counterparts

Page 12: Boost your Social and Emotional Intelligence!

Benefits (cont’d)

Doctors diagnose 19% more accurately when

operating from positivity

Page 13: Boost your Social and Emotional Intelligence!

Benefits (cont’d)

At L’oreal, sales agents rated high EI sold $91,370 more than others, and had

63% less turnover.

Page 14: Boost your Social and Emotional Intelligence!

Benefits (cont’d)

For jobs of medium complexity, top EI

performers are 12X more productive than those at

the bottom

Page 15: Boost your Social and Emotional Intelligence!

Social Awareness & Facility

• Empathy• Attunement• Empathic Accuracy• Social Cognition• Synchrony• Self presentation• Influence• Concern

Page 16: Boost your Social and Emotional Intelligence!

Benefits of Social & Emotional Intelligence

• Source of energy, information, trust, creativity, and influence

• Improves performance, collaboration with colleagues, and interaction with customers

• Best differentiates between star performers and typical employees

Page 17: Boost your Social and Emotional Intelligence!

Benefits

• Awareness of emotions (self and others)

• Self-soothing and regulating• Focus• Impusle control• Values and ethical attitudes• Reduced aggression and vviolence• More confidence

Page 18: Boost your Social and Emotional Intelligence!

Emotional Intelligence

• What is it?• What are the benefits?

Page 19: Boost your Social and Emotional Intelligence!

Emotional Intelligence Defined

Salovy & Mayer (1990):

“A form of social intelligence that involves the ability to monitor one’s own and others’ emotions, to discriminate among them, and use this info to guide one’s thinking and action.”

Page 20: Boost your Social and Emotional Intelligence!

Emotional Competence Defined

Daniel Goleman (1990):

“The personal and social skills that lead to superior performance in the world of work.”

Page 21: Boost your Social and Emotional Intelligence!

Key Element: Self Awareness

• Emotional Self-Awareness• Accurate Self Assessment• Self-Confidence

Page 22: Boost your Social and Emotional Intelligence!

Key Element: Self Management

• Emotional self-control• Transparency• Adaptability• Achievement• Initiative• Optimism

Page 23: Boost your Social and Emotional Intelligence!

Ability Based Model

• Perceiving• Understanding • Using• Managing Emotions

Page 24: Boost your Social and Emotional Intelligence!

Primary States

Pleasure<----------------------------------->Pain

Page 25: Boost your Social and Emotional Intelligence!

Five Primary Feelings

• Fear• Hurt• Anger• Sadness• Joy

Page 26: Boost your Social and Emotional Intelligence!

Emotional Intelligence Assessment

Can you recognize five of at least three of the following?

Today I felt fear when/about…

Today I felt hurt when/about…

Today I felt anger when/about…

Today I felt sadness when/about…

Today I felt joy when/about…

Page 27: Boost your Social and Emotional Intelligence!

If you want a great life…

• Career success• Relationship success• Contribution• Well-being• Sense of flourishing

…improve your SEI!

Page 28: Boost your Social and Emotional Intelligence!

More Life Personal Transformation Experience

September 16 – 18

Register atwww.morelifetraining.com