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Boost your
SOCIAL & EMOTIONALIntelligence
Social & Emotional Intelligence Predict Success in Life
Valliant study: mature adaptations, ability to handle frustration, control emotions, and get along with people predict success and happiness later in life
Do you want more…?
• Personal Power• Authenticity• Stress
Management• Creativity• Problem-Solving• Self-Awareness• Immune System
Strength• Relationship with
your Emotions• Openness to new
Experiences• Memory• Humor• Good Decision
Making
But wait, there’s more…
• Social Awareness• Social Facility• Better Rapport• Intimacy• Influence• Empathy• Connection• Understanding
• Easy Interactions• Social Skills
Today’s Agenda
• Understand what Emotional & Social Intelligence entail
• Know how to develop the skills to maximize those benefits
Social Pain & Social Fear
• Physical pain• Loss of status• Feeling rejected, excluded• Brain equates our social needs with
survival
Emotions are Contagious
• Brain research: humans are social beings, hard-wired to live and work together
• Our emotions alter each others’ brains and physiological responses
• Social intelligence is our “interpersonal radar”
• Social Brains• Mirror Neurons
Define Social Intelligence
• Being smart about relationships• Empathetic• Sensing what others feel and acting
effectively based on that• Understanding others’ point of view• Smooth, effective interactions• Acting wisely in human relations
Benefits
Only 25% of job success is from intelligence and
technical skills
Benefits (cont’d)
Positivity raises productivity by 31%
Benefits (cont’d)
Positive salespeople sell 37% more than their
negative counterparts
Benefits (cont’d)
Doctors diagnose 19% more accurately when
operating from positivity
Benefits (cont’d)
At L’oreal, sales agents rated high EI sold $91,370 more than others, and had
63% less turnover.
Benefits (cont’d)
For jobs of medium complexity, top EI
performers are 12X more productive than those at
the bottom
Social Awareness & Facility
• Empathy• Attunement• Empathic Accuracy• Social Cognition• Synchrony• Self presentation• Influence• Concern
Benefits of Social & Emotional Intelligence
• Source of energy, information, trust, creativity, and influence
• Improves performance, collaboration with colleagues, and interaction with customers
• Best differentiates between star performers and typical employees
Benefits
• Awareness of emotions (self and others)
• Self-soothing and regulating• Focus• Impusle control• Values and ethical attitudes• Reduced aggression and vviolence• More confidence
Emotional Intelligence
• What is it?• What are the benefits?
Emotional Intelligence Defined
Salovy & Mayer (1990):
“A form of social intelligence that involves the ability to monitor one’s own and others’ emotions, to discriminate among them, and use this info to guide one’s thinking and action.”
Emotional Competence Defined
Daniel Goleman (1990):
“The personal and social skills that lead to superior performance in the world of work.”
Key Element: Self Awareness
• Emotional Self-Awareness• Accurate Self Assessment• Self-Confidence
Key Element: Self Management
• Emotional self-control• Transparency• Adaptability• Achievement• Initiative• Optimism
Ability Based Model
• Perceiving• Understanding • Using• Managing Emotions
Primary States
Pleasure<----------------------------------->Pain
Five Primary Feelings
• Fear• Hurt• Anger• Sadness• Joy
Emotional Intelligence Assessment
Can you recognize five of at least three of the following?
Today I felt fear when/about…
Today I felt hurt when/about…
Today I felt anger when/about…
Today I felt sadness when/about…
Today I felt joy when/about…
If you want a great life…
• Career success• Relationship success• Contribution• Well-being• Sense of flourishing
…improve your SEI!
More Life Personal Transformation Experience
September 16 – 18
Register atwww.morelifetraining.com