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WelcomeAuckland UC Users Group
Todays Sponsors: (please let us know if you would like to sponsor a future event!)
A u g u s t 4 t h 2 0 1 6
A u c k l a n d U C U s e r s G r o u p
Introductions
Paul Bloem – Lexel Systems
Andrew Morpeth – Lexel Systems
https://ucgeek.co/@AndrewMorpeth
http://www.ucsorted.com/@PaulB_NZ
UC Principle Consultant, SfB MVP + VTSP
UC Technical Consultant, SfB MVP
Anup Soman – SonusPrincipal Engineer
http://www.sonus.net/
A u c k l a n d U C U s e r s G r o u p
Agenda
Time Topic
3:15-3:45pm Cloud PBX (Andrew Morpeth)
3:45-4:15pm Networking Break + Food and Drinks
4:15-4:45pm Sonus SBC Solutions (Anup Soman)
4:45-5:00pm Wrap up and prize draw + Q&A (Paul Bloem)
A u c k l a n d U C U s e r s G r o u p
What is Cloud PBX?
› Enterprise Voice features for SfB Online› Inbound/Outbound PSTN calling› Dial-in conferencing› Call Handling
A u c k l a n d U C U s e r s G r o u p
Cloud PBX Options
› Cloud PBX with PSTN Calling – Microsoft is your carrier
› Cloud PBX with Skype for Business Server - Local carrier access via on-premises server
› Cloud PBX with Cloud Connector - Local carrier access via Cloud Connector
› Cloud PBX with PSTN Conferencing – Microsoft and 3rd party
A u c k l a n d U C U s e r s G r o u p
What’s Available in NZ?
› Cloud PBX with PSTN Calling – US/UK only› Cloud PBX with Skype for Business
Server - Yes› Cloud PBX with Cloud Connector - Yes› PSTN Conferencing – Yes via 3rd party –
PGi/Intercall
A u c k l a n d U C U s e r s G r o u p
Cloud Connector Edition (CCE)
› Allows local carrier to be utilised by Office 365
› Hyper-V bundle of 4 servers – CMS, DC, Mediation, Edge
› Cannot be deployed with on-premisesOn Premise
PSTN
User
SIP PBX orProvider Gateway
Cloud Connector Edition VMs
Office 365 including Skype for Business Online (E5 Plan)
Cloud PBXUsers
Mediation Edge
Domain Controller
and CA
Central Management Store (CMS)
Cloud Connector
A u c k l a n d U C U s e r s G r o u p
CCE Placement
› Placement in the DMZ› No requirement for AD Trusts
On-Premise/ internal network
Cloud Connector Site
PSTN
User
SIP PBX orProvider Gateway
Skype for Business user on internal network
Domain Controller
Mediation Edge
DC and CA CMS
A u c k l a n d U C U s e r s G r o u p
CCE Availability & Capacity
› 50 & 500 concurrent calls per instance› Single Instance per PSTN site› Multi-instance per site (up to 4) › Multi-site (up to 200)
500 Concurrent Calls:• 64-bit dual processor, six core (12 real cores), 2.50 gigahertz (GHz) or
higher• 64 gigabytes (GB) ECC RAM• Four 600 GB (or better) 10K RPM 128M Cache SAS 6Gbps disks,
configured in a RAID 5 configuration• Three 1 Gbps RJ45 high throughput network adapters
50 Concurrent Calls:• Intel i7 4790 quad core with Intel 4600 Graphics (no high end graphics
needed)• 32 GB DDR3-1600 non ECC• 2: 1TB 7200RPM SATA III (6 Gbps) in RAID 0• 2: 1 Gbps Ethernet (RJ45)
A u c k l a n d U C U s e r s G r o u p
CCE Signalling & Media
› Internal ScenarioOn-Premise/ internal network
Cloud Connector Site
PSTN
User
SIP PBX orProvider Gateway
Office 365 including Skype for Business Online (E5 Plan)
Skype for Business OnlineWith Cloud PBX
Users
MEDIASIP Signaling
Skype for Business user on internal network
Domain Controller
Mediation Edge
DC and CA CMS
A u c k l a n d U C U s e r s G r o u p
CCE Signalling & Media
› External ScenarioOn Premise Site
PSTN
User
SIP PBX orProvider Gateway
Cloud Connector Edition VMs
Office 365 including Skype for Business Online (E5 Plan)
Users
MEDIA
SIP Signaling
CCE
Edge
DC and CA CMS
Mediation
External Client
A u c k l a n d U C U s e r s G r o u p
CCE Deployment
› Install CCE PS Module› Prepare Pre-req’s – file paths, certificates, Hyper-V› Start-CsDownload› Input Configuration - CloudConnector.ini› Install Install-CcInstance› Configure O365 - New-CsHybridPstnSite› Enable Users
A u c k l a n d U C U s e r s G r o u p
CCE Considerations
› CCE does not support multiple O365 tenants› Users cannot be mixed between MS and Local
PSTN access› Support for dedicated Hyper-V server only› Consultative transfers are not supported› Escalation from PSTN call to conference is not
possible› CCE and On-premises servers cannot co-exist
A u c k l a n d U C U s e r s G r o u p
CloudPBX Limitations
› Basic inbound/outbound DDI calling only› No Response Groups› No Common Area Phones› No Dial Plan/Voice Routing Management
A u c k l a n d U C U s e r s G r o u p
Local Options
› Lexel Lync Online – Lexel Systems› www.lexel.co.nz/lync/online.asp
› Managed Lync – MHA Cloud› http://www.mhacloudcomputing.co.nz/managed-ly
nc-2/
› Revera
A u c k l a n d U C U s e r s G r o u p
Online Roadmap› Q4 2015
› Meeting Broadcast globally› Cloud PBX with on-premises PSTN globally› Cloud PBX with PSTN Calling in the US› PSTN Conferencing in the US
› 2016› Cloud PBX with PSTN Calling extended to Western Europe, then beyond› PSTN Conferencing extended to Western Europe, then beyond› Expansion of Cloud PBX features to include features such as Response Groups
› 2017› Parity with SfB Server› Global support for full feature set› SfB is Cloud First
A u c k l a n d U C U s e r s G r o u p
Auto Attendant› Provides callers options to route to
best person/team› Supports online and on-premises
users› Audio & text-to-speech greetings› Multi-level AA options› Business hours and holiday actions› Supports voice and DTMF commands› 12 languages for TTS / 27 for
recognition
A u c k l a n d U C U s e r s G r o u p
Call Queuing› Routing of calls to groups of users› Online & on-premises users› Audio & text-to-speech announcements› Music on hold› Queue timeout/overflow actions
A u c k l a n d U C U s e r s G r o u p
CloudPBX Call Handling
› New feature, not a port of RGS› Initial release not as feature rich as RGS› No additional licencing costs› Preview planned for September
› Sign-up: https://www.skypepreview.com/ › GA planned for end of year
A u c k l a n d U C U s e r s G r o u p
Agenda
Time Topic
3:15-3:45pm Cloud PBX (Andrew Morpeth)
3:45-4:15pm Networking Break + Food and Drinks
4:15-5:45pm Sonus SBC Solutions (Anup Soman)
4:45-5:00pm Wrap up and prize draw + Q&A (Paul Bloem)
A u c k l a n d U C U s e r s G r o u p
Agenda
Time Topic
3:15-3:45pm Cloud PBX (Andrew Morpeth)
3:45-4:15pm Networking Break + Food and Drinks
4:15-5:45pm Sonus SBC Solutions (Anup Soman)
4:45-5:00pm Wrap up and prize draw + Q&A (Paul Bloem)
A u c k l a n d U C U s e r s G r o u p
Q and A› Anything goes!› Questions about the session?› Need some deployment advice?› Have any suggestions for future events?› Do you want to speak or sponsor the next
event?
+ Prize Draw
Todays Sponsors: (please let us know if you would like to sponsor a future event!)
Thank You!Auckland UC Users Group
Todays Sponsors: (please let us know if you would like to sponsor a future event!)
A u g u s t 4 t h 2 0 1 6
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