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Management Review 1. R&R credentials
R&R combined world’s most trusted technologies from Oracle and Sonus Networks with versatile traffic management software to create the most powerful Carrier Business Management solution. Developed and tested for over 11 years, R&R solution is offered as a “Cloud” application – fully hosted in globally distributed data centers providing Carriers with immediate access to major voice hubs in Europe, USA and Asia. R&R solution is managed by a professional team of engineers with excellent track record in TDM and VoIP technologies, IP security and database management. More than 100 carriers rely daily on our service. Our exceptional referrals are available on request. 2. Benefits of R&R Managed Services
R&R service includes everything a carrier needs to successfully operate traffic resale business:
– Globally distributed, world’s most trusted TDM/VoIP switches
– Traffic management system with real-time call statistics;
– LCR, No-loss or percentage-based routing with manual override;
– Carrier rate management with automated rate uploads;
– Billing system with Fraud Control, Usage Alerting and auto-invoicing;
– 24/7 Technical and Customer support to guide your daily operations.
R&R outsourced services:
1. No capex - migrate traffic onto the most deployed switching solution today with zero capital outlay.
2. Upfront, “no surprise” cost of running your network. 3. No learning curve. Fast time to deploy and migrate your traffic. 4. We provide engineering talent to service and troubleshoot your voice network. 5. Tax advantageous (100% tax deductible expense). 6. No risk of equipment obsolescence. We invest to keep our network at the cutting edge. 7. SLA – we refund you in case of network unavailability.
In addition to switching service R&R offers advanced network solutions:
Any-to-any codec translation services to optimize interoperability with carriers. Traditional: G711, G729, G723, G726 IMS & HD Voice: G722, G722-WB, iLBC, EMR, AMR, Silk, Opus
Encapsulating entire SS7 signaling stack into VoIP protocols (SIP-I, SIP-T)
End-to-end VoIP security using IPsec, SRTP and TLS.
R&R service includes Billing, Reporting and Routing software packages. Our system also fully supports external routing engines via SIP redirect.
3. RiaTel project: scope & scale
- Redundant platform to support SIP and H.323 calls - Capacity requirements from 60 channels - RTP media proxy with transcoding - Real-time routing and billing - Partner balance monitoring with auto-disconnect - Highest level of service accessibility - Ready for Service asap
R&R is uniquely positioned to fulfil this project. With more than 10 years of experience deploying largest switching systems by Sonus Networks and unparalleled expertise in both TDM and VoIP worlds. R&R is a sure way to get this project completed on time and with guaranteed result. R&R has Sonus-based SBCs and TDM switches currently deployed in Frankfurt, New York and Tokyo. We’re ready to start your project in 1 week and scale it as your needs require.
About R&R Founded in 2004 as Managed Service Company Debt free One of the leading outsourcing providers worldwide Service locations in Europe, US and Asia 100+ active clients all over the world $3Mil USD of assets deployed
4. Service Components
All R&R service components have passed the most rigorous NEBS Level 3 certification and each has guaranteed 99.999% availability or higher.
Your production system does not have any single point of failure. From power, to cabling, to servers, to line boards – every system component has resource duplication.
R&R signs SLA guaranteeing service availability and reaction times. 5. Service security
R&R employs two IP security engineers and pays top attention to the security of the network perimeter and all sensitive communications. All User interactions with the system are reliably encrypted and all system activity is logged per User. R&R implemented internal DDOS mitigation system and is also subscriber to DDOS mitigation offered by Telia. 6. Service Term and Payment Terms
Initial 2 months of service are offered on a month-to-month basis. Service term is 12 months with automatic 12 months prolongation. Billing cycle is a calendar month. Payments are expected within 5 days after invoice receipt. Installation charges are due with signed Master Service Agreement. Installation cost includes allocation of IP address range, creating partition in Oracle DB and full system training. 7. Customer training & support
R&R provides free training sessions to all of your employees. We also provide printed documentation and on-line videos that explain step by step carrier management procedures. 8. Service Delivery
R&R guarantees new system to be ready in 72 hours. Clients are able to remotely manage Carrier Platform via secure connection. Service is available 24/7. Each Client receives up to 6 IP addresses for SIP and H.323 traffic processing. Management Interface allows creation, configuration and modifications to VoIP end-points; routing table management, call billing and traffic statistics analysis.
Service Technical Details Switching platform Sonus GSX9000HD
Carrier-grade Hybrid TDM/SBC switching system
Up to 12xSTM1 ports with full redundancy
Up to 30,000 SBC concurrent sessions with full redundancy
SS7, SIP, H.323, SIP-I, BICC support
G.729, G.723, G.711, G722 voice codecs support and transcoding
SIP normalization/repair and message manipulation
IPv4 and IPv6 interworking
Sonus client list includes:
World’s #1 media gateway
1.5 Billion daily minutes serves largest 5 carriers
TDM and SBC in one box
All protocols All codecs VoIP transcoding
No single point of failure
Sonus GSX9000HD 30,000 concurrent calls support 12x STM1 SS7 interfaces 30,000 session SBC NEBS Level 3 certified
Sonus EMS System monitoring and control API, CLI and GUI
Sonus PSX + N read-only slaves Centralized Routing engine Based on Oracle Enterprise Database
Sonus DSI + hot standby CDR processing and storage
Switching platform Sonus SBC7000
Industry-leading SBC with extreme port density
Up to 150,000 concurrent voice sessions
Up to 120,000 transcoded sessions
1,350 sustained Calls Per Second sustained admission rate
SIP, H.323 and SIP-I support
G.729, G.723, G.711, G722 voice codecs support
SIP normalization/repair and message manipulation
IPv4 and IPv6 interworking
150,000 concurrent calls support 1,350 CPS rated 2x 10G media interfaces NEBS 3 certified IPX ready IMS compliant Line rate network attack mitigation IPsec, SRTP, TLS support
About Sonus:
Founded in 1997 Publicly listed (SONS) with investment-grade credit rating 300Mil USD in annual sales #1 market share in US and Japan Deployed in 5 largest carrier networks worldwide The most trusted SBC solution worldwide.
Centralized Routing System
R&R will deploy Centralized Routing System based on Sonus PSX. With Oracle Enterprise in the backbone and running on NEBS3 certified servers this routing system provides 99.9999% reliability with virtually unlimited request/second performance. Centralized routing engine simplifies system management:
Single-point provisioning of routing and policy data for entire network Load balancing between several DB replicas Real-time routing tables synchronization with all DB replicas Unlimited size of routing table to implement hosted Number Portability Provides routes for both TDM and SBC platforms
Call routing capabilities • Leading digit routing • Least cost routing • Time of day/time zone and day of week routing • Calling party category routing • Carrier cut through routing • Emergency routing • Fallback routing • Generic number routing • International routing • Operator Services and Directory Assistance • Origination entity routing • Overflow routing • Private call routing • Round robin routing • Routing to announcements / IVR • Temporary alternate routing • • Transmission medium requirements routing • Trunk group prioritization routing
Pre-routing translation services • Calling name delivery • Customizable AIN/IN • Local number portability • Toll-free/Freephone Standard voice services • Auto recall • Business group blocking • Conference and transfer • Message waiting indication • Runtime variables in scripts • Service exception profiles • Take back and transfer
Graphical User Interface
GUI allows full control of the system from a single login.
- Encrypted connection to GUI - 7 levels of access to enforce corporate security policies
- Runs on MacOs, Windows and all Linux flavors
- Mobile version runs on virtually any mobile device
Feature-rich GUI
- Fully automated Partner provisioning and Rate amendment uploads - Ability to differentiate rates and billing for same Partner’s Class of Service - Powerful re-routing controls with option to modify Disconnect Cause codes - Automated testing facility with Voice Recording, scheduled testing and CLI verification
- Detailed call statistics for both inbound and outbound directions - Statistical data stored indefinitely - Easy access to detailed CDR information. CDR comparison tool for dispute resolution.
- Multicurrency billing support - Integration with major Financial Clearinghouses (VoIPCapital, etc) - External read-only access to Partner’s traffic statistics
- Many more advanced features (ask questions!)
CDR collection and Billing System based on Oracle Database
Reliable CDR collection with 1+1 NFS servers per SBC
Real-time CDR processing
RAID10 SSD storage array
High performance with 8 core CPUs
1+1 hot standby Oracle DB configuration
Over 50 traffic reports
Customizable quality alerts
Account usage monitoring and fraud prevention
Detailed CDRs and IP traces for troubleshooting
Traffic control tools
Client troubleshooting tools include detailed CDR look up, access to packet traces and call logs
Continuous packet capturing for all VoIP traffic reaching your partition.
On-demand SS7 tracing and debugging.
OSS/BSS integration
R&R will provide access to SFTP folder with Sonus raw CDRs and Call Trace files in real-time.
For redundancy R&R will collect, index and store your CDRs in US data center forever.
On request R&R will integrate R&R Managed Solution with any 3rd party OSS/BSS.
We use REST API/JSON.
Service Cost (pay as you grow)
R&R service is all inclusive. Pricing given in this proposal covers all supplemental services such as Internet connection, colocation, power, training, software/hardware upgrades and maintenance. R&R engineering team takes full control and responsibility for network security, data integrity, system performance and system compliance with current standards and RFCs. System technical support is available 24/7/365 for all service affecting issues. VoIP and TDM switching service
Monthly Plan Minutes included in plan Per extra minute
$500 1,000,000 0.0005
$1,500 5,000,000 0.0004
$3,000 12,000,000 0.00029
111 Town Square Place, Suite 601 Jersey City, NJ 07310
Tel: +1 212-221-0057 Fax: +1 917-534-6069
www.r-rtele.com
Ilya Belov, VP Carrier Sales