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Communications Golden
Rules
Communications Know-how
WK16
Prepared by Amy
WAIT Why Am I Talking?
Before you talk, always think
about the purpose and the goal of
your communication!
KISS Keep It Short and Simple
Make the content as simple as
possible.
WIFM What’s in It For Me?
Ensure the receivers understand
why it is important to them and
how taking action will benefit them.
90% of information
transmitted to the brain
is visual, and
our brains process
visuals 60,000 times
faster than text.
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