Improving Teamwork and Performance with the Atlassian Product Suite

• Founded Sydney 2001• Palo Alto, CA HQ since

2010• 180+ employees:

• Palo Alto, Sydney, Kuala Lumpur, Santiago

Yesenia CisnerosSenior Technology Consultantyesenia.cisneros@servicerocket.com

Teams

Engineering

SupportMarketing

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Engineering

Cornelius Humphrey Director of Product Management Disrupt Technologies

Productivity

Quality

Predictability

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Third Party Add-ons

Integration Automation Reporting

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Support

Elizabeth ParkerDirector of SupportDisrupt Technologies

Prioritization

Collaboration

Communication

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Customizable queues

Knowledge Base SLAs Reporting

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Marketing

William PurgasonDirector of MarketingDisrupt Technologies

Collaboration

Effectiveness

Traceability

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White Paper Outline

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“I have an idea …” Published!

Work done Work in progress

Focus Collaboration Reporting

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Questions?

UPCOMING WEBINARS

Scrum is Also for Marketing: A Practical Approach to Using Scrum to Manage Marketing ProjectsThursday, September 22 at 10am PT

Special Guest:

Mark Gopez Director of Marketing 

Gliffy

.

Register for upcoming Webinars:http://bit.ly/SRWebinars

• Give your team one place to share, find, and collaborate on information they need to get work done.

• Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.

• Distribute a clear agenda before, take notes during, and assign tasks afterward. With all your notes and action items in one place, you can give email a break.

• Document, discuss, and track product requirements so your developers can hit the ground running.

• Set up your fully functional knowledge base space in a few clicks.

• Use JIRA to capture and organize your team's issues, prioritize and take action on what's important, and stay up to date with what's going on around you.

• JIRA has workflows to match your existing processes, that you can easily adapt as your team evolves.

• Ensure that everyone on your team knows exactly what needs to be done when, then watch the job get done flawlessly.

• JIRA's simple, intuitive interface allows you to collaborate with teammates and get the job done more efficiently.

• Watch the issues that are most important to you, monitor activity streams, and share information with powerful dashboards, wallboards, and more. With JIRA, you'll always know what's going on.

• Stash's interface makes administration and management tasks a breeze. Stash supports your growing Git repositories within the safety of your firewall.

• Add users and groups, and delegate fine-grained permissions right from the UI. Create and manage repositories with Stash's project structure. Project level, repository level and branch level permissions.

• Manage users and groups with Stash's internal directory, a JIRA crowd server, or your internal LDAP such as Microsoft Active Directory. And keep team collaboration productive with four levels of permissions – global, project, repository, and branch.

• Code reviews make for better code quality. Stash offers lightweight code reviews via pull requests, making this best practice easy for developers to incorporate.

• Associating issues with code changes is a key component for troubleshooting, reporting, and compliance. Connect Stash to JIRA for complete traceability of your team's development cycle.

• Git allows teams to choose how they want to collaborate on projects. Common practices have emerged using branch-based and fork-based workflows, and Stash works for both.

• Bamboo does more than just run builds and tests. It connects issues, commits, test results, and deploys so the whole picture is available to your entire product team – from project managers, to devs and testers, to sys admins.

• Extend issue tracking into the realm of continuous delivery when you connect Bamboo to JIRA. View builds and deployment status right from the deployment panel in every issue.

• Bamboo is suitable for any language, and other popular technologies like Maven, Ant, Git, Mercurial, and SVN enjoy native support. Support for loads more technologies like Tomcat, Heroku and Grails are available as free add-ons.

• Bamboo can trigger builds based on changes detected in the repository, push notifications from Stash, a set schedule, the completion of another build, or any combination thereof.