Who is the Connected Consumer?

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Get to know the connected consumer www.tnsglobal.be © TNS

Who is the Connected Consumer?

Get to know the connected consumer www.tnsglobal.be © TNS 2

Contact

Trui LanckrietClient service manager

Trui.Lanckriet@tnsglobal.comT +32 2 215 1930M +32 473 60 08 37

Hannah MerkiResearch Executive

Hannah.Merki@tnsglobal.comT +32 2 300 2054

Get to know the connected consumer www.tnsglobal.be © TNS

We all know the world has changed…

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Get to know the connected consumer www.tnsglobal.be © TNS

And that consumers are ever changing

Constantly connected

Social fragmentation Screen agnosticism TV to content

Ecommerce everywhere

Appetite for disruption

Data exchange economy

App consolidation

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Get to know the connected consumer www.tnsglobal.be © TNS

Constantly connected

Axe Japan’s ‘Wake-Up Service’ – an opportunity to double sales

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Social fragmentation

Klik Says – increasing brand engagement by 52%

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Get to know the connected consumer www.tnsglobal.be © TNS

Screen agnosticism

Alibaba’s Singles Day - shop anywhere, anytime - $9.3 billion USD

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From TV to content

Uk’s Onken yogurt ‘Just Good Stuff’ – increasing sales through precise targeting

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Data exchange economy

Under Armour becomes the largest health tracker

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App consolidation

Mondelez partners with Facebook - generating online impulse snack sales

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Ecommerce everywhere

Amazon Dash button

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Appetite for disruption

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Get to know the connected consumer www.tnsglobal.be © TNS

Creating opportunities for marketing today

Fuse data and strategy in targeting

Customise for consumer and context

Target moments not media channels

Multi-modal touchpoint mastery

Keep searching for the direct route

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Get to know the connected consumer www.tnsglobal.be © TNS

Three simple rules

Keep on top of their evolving needs(Performance)

Deliver what they want consistently across relevant channels(Activation)

Understand your connected consumers(Strategy)

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Get to know the connected consumer www.tnsglobal.be © TNS

We believe…

With the challenges and opportunities today’s marketing landscape presents, it is easy to get side-tracked and focus on the latest trend - with targeting technologies like programmatic or new sources of insight, like social media. Or become swamped in the sheer volume of insight.

Getting under the skin of your target audience remains at the heart of successful marketing. Really knowing your audience - the who, what, when, where, how and why.

By anticipating what drives people you can uncover the right opportunities for innovation and growth and create irresistible brands that always stay ahead. And whether it’s a product launch or a new campaign, all brand activity needs to flow from the strategy that’s been set.  It all starts, and ends with understanding the connected consumer.

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What does de Belgian connected consumer look like?

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More information?

Trui LanckrietClient service manager

Trui.Lanckriet@tnsglobal.comT +32 2 215 1930M +32 473 60 08 37

Hannah MerkiResearch Executive

Hannah.Merki@tnsglobal.comT +32 2 300 2054

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