ProgressAcademy Communication Training/Coaching

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PROGRESS COMMUNICATIONInterpersonal communication?

Clarity is power ! Un-clarity is a deadly threat !

There are different abilities you need if you want to evolve to crystal clear communication.

List of our communication interventions:

EMPATHIC LISTENINGFEEDBACK TECHNIQUES

BUSINESS PRESENTATION SKILLSSTORY TELLING

INTERPERSONAL COMMUNICATIONASSERTIVE COMMUNICATION

EFFECTIVE TELEPHONE COMMUNICATION

CUSTOMER FOCUSED COMMUNICATION

INFLUENCE AND PERSUASION

PROGRESS ACADEMY

LISTENING: AN ACT OF SOCIAL INTELLIGENCE

THE QUALITY OF OUR RELATIONSHIPS ARE DETERMINED BY OUR ABILITY TO LISTEN.

NON-JUDGMENTAL, ATTENTIVE LISTENING.

ONLY THE PERSON WHO IS FREE FROM A DEFENSE / ATTACK MECHANISM CAN REALLY LISTEN !

PROGRESS ACADEMY

FEEDBACK: AN ACT OF CARING

Without high sensory

skills of the observer and

the observed, no

techniques will be useful !

PROGRESS ACADEMY

BUSINESS PRESENTATION SKILLS

Boring!

And I thought

I was slow

Hi knows nothing about us !

Come on man, come

to the point !!!

PROGRESS ACADEMY

STORY TELLING

A GOOD STORY GETS PEOPLE…

ON YOUR SIDE

PROGRESS ACADEMY

INTERPERSONAL COMMUNICATION

IS ALL ABOUT MAKING A STRONG…

CONNECTION

PROGRESS ACADEMY

THE ART OF RAISING THE WORDS

NOT THE VOICE

ASSERTIVE COMMUNICATION

PROGRESS ACADEMY

TELEPHONE COMMUNICATION

COURTEOUSNESSCARECONSIDERATION

PROGRESS ACADEMY

CUSTOMER FOCUSED COMMUNICATION

KNOW YOUR CUSTOMERS

PROGRESS ACADEMY

INFLUENCE AND PERSUASION

ONE WORD CAN CHANGETHE MEANING

THE MOODAND

THE MOTIVATION

WORDS CREATE WORLDS

info@progressacademy.be

PROGRESS ACADEMY

Want clear communications in

your company? Contact us

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