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- 1. NAME : ERRA IZATI BT. AHMAD NIZAM FATIN NADIRAH BT. JAAFAR
NUR LIYANA BT. ROSLI CLASS CODE : JCS1434C LEADERS NAME : ERRA
IZATI BT AHMAD NIZAM LECTURER NAME : EN. LOKMAN BIN. ABDUL
KADER
- 2. VIDEO :UPIN IPIN -RIANG RAYA BAHAGIAN 2
- 3. TYPE OF COMMUNICATION: From the video, the type is informal
( cluster INFORMAL - It is spontaneous communication channel arise
due to social relationship and free from all the organizational
formalities. 1. Cluster network - An individuals communicates to
only those whom he trust. - Example : Upin and Ipin talking to
their friends about kuih raya. 2. Gossip network - One person seeks
out tells everyone the information that he has obtain. - Example :
Upin is gossiping about Mail to Ipin and Kak Ros.
- 4. Non-Verbal communication - Is the sharing of information
without using words for examples body gestures, vocal tones, and
facial expression a) Kinetic behavior : - facial expressions
example : Kak Ros is expressing her face while talking to Upin and
Ipin. Tok Dalang is expressing his pains. b) Paralanguage :
laughing example : Their friends is laughing because of Upin Ipin
acting like oldman. - voice quality and pitch example : Upin Ipin
are screaming for the Tok Dalang help. c) Environment : Example :
Tok Dalang is making Pelita.
- 5. Conclusion Based on the video we can conclude that the video
clip contains of informal communication. This is because there are
no organizations formalities. Its contain cluster and gosip.
- 6. References Farizah Mamat &etc (n.d). Module MGT 162.
Norlida kamaludin & etc (2011). Principle of Management, 2nd
edition. Oxford Fajar. https://www.youtube.com/watch?v=8iwkIaHx svA
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