View
382
Download
0
Category
Tags:
Preview:
DESCRIPTION
A key component of collaboration at Use All Five is giving and getting feedback. Our Senior Producer, Seth Shamban, put together this presentation with some best practices for everyone on our team to consider, whether they’re critiquing a design or reviewing code. At the end of the presentation, we put our best practices into action right away. We each took five minutes to draw picture of something that begins with the letter A. Then we paired up and gave feedback on the drawings. Following the feedback session, we presented our drawings and share the feedback best practice that had stuck out to us the most during the session.
Citation preview
USE ALL FIVE
August 28, 2014
Feedback Best Practices
FEEDBACK
uA5
USE ALL FIVE 2
FEEDBACK
FEEDBACK
GIVE
GET
ALWAYS
USE ALL FIVE 3
FEEDBACK
What is Feedback?
USE ALL FIVE 4
FEEDBACK
Hard.
USE ALL FIVE 5
FEEDBACK
Personal.
USE ALL FIVE 6
FEEDBACK
Why and how we work together.
How can we make feedback more effective
and less painful?
USE ALL FIVE 8
FEEDBACK
FEEDBACK
GIVE
GET
ALWAYS
USE ALL FIVE 9
FEEDBACK
understand the perspective of the recipient before you give
feedback.
Ask Questions
USE ALL FIVE 10
FEEDBACK
Express appreciation for time spent to get the work done.
Praise Effort
USE ALL FIVE 11
FEEDBACK
Relate your feedback to the project goals and context.
Tie Back to the Big Picture
USE ALL FIVE 12
FEEDBACK
Avoid generalizations and describe your own thoughts
and feelings.
Speak From Experience
USE ALL FIVE 13
FEEDBACK
Keep feedback short and to the point.
Be Brief
USE ALL FIVE 14
FEEDBACK
Maintain a teammember perspective and pitch in to improve
the work based on your feedback.
Offer to Help
USE ALL FIVE 15
FEEDBACK
FEEDBACK
GIVE
GET
ALWAYS
USE ALL FIVE 16
FEEDBACK
Approach feedback as an opportunity to improve. Don’t
be afraid to start over or throw out some work and go in a
different direction.
Embrace Creative Destruction
USE ALL FIVE 17
FEEDBACK
You are responsible for cultivating a list of actionable tasks
based on the feedback you’re given.
Translate to Goals
USE ALL FIVE 18
FEEDBACK
Feedback is an opportunity to understand your work from a
different point of view.
Value Feedback
USE ALL FIVE 19
FEEDBACK
It takes a lot of time and thought to give good feedback.
Remember to say thank you.
Say Thank You
USE ALL FIVE 20
FEEDBACK
FEEDBACK
GIVE
GET
ALWAYS
USE ALL FIVE 21
FEEDBACK
give feedback about only what is being presented. Leave past
work and future opportunities at the door.
Be Present
USE ALL FIVE 22
FEEDBACK
Don’t speak in generalities.
Be Specific
USE ALL FIVE 23
FEEDBACK
Let the other person know if you’re having a bad day or are
anxious about an upcoming meeting.
Share Your Feelings
USE ALL FIVE 24
FEEDBACK
Ask Questions
Praise Effort
tie Back to the Big Picture
speak from Experience
Be Brief
Offer to Help
translate to goals
In SummaryEmbrace Creative Destruction
Value Feedback
say thank You
Be Present
Be specific
share You Feelings
Listen for understanding
Thank you.
USE ALL FIVE 26
FEEDBACK
Apply “schumpeterianism” to Push through Criticism and get
things Done
How to take Constructive Criticism Like a Champ
How to talk About sensitive topics so that People Will Listen
Further Reading
Recommended