Healthlab Amsterdam

AM

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LIVIN

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Amsterdamse Innovatie MotorTelematica InstituutUniversiteit van AmsterdamWaag Society

MARTIJN KRIENS

Projectmanager Living Labs InnovatieplatformProjectmanager Amsterdam Living Labs

iCrowdsUniversity of Applied Sciences Amsterdam

The basic output thathas become dominant in

the most advanced economies is

human meaningand communication

Yochai Benkler“The Wealth of networks”

PH

YS

ICA

L PR

OD

UC

T: A C

AR

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US

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FUN

CTIO

N: S

AFE

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C,M

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HumanMeaning

&Communication

FunctionPhysical product

FOC

US

Research requires more and more rapid iterations

Social component is the dominant success factor for innovation

Next 10 years the focus is on adoptation of technology

The “end” product is the actual research vehicle

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EX

AM

PLE

: SM

ART

CIT

Y

Base level usePeak use: when and whatCollective feedback and collective intelligenceGlanceable displays

Reality

BETA

CR

EATIV

E IN

DU

STR

IES

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Companies that add value to

products and/or services

through Meaning, Identity and

Experience

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Innovation is in cooperationToo often these are seperate worlds

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Living Lab is an excellent integrator of these worlds

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SH

IFT

TO

WA

RD

S

TH

E

EN

D-

US

ER

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Supplier

Customer Feedback

Run(test)

Build(Prototypes)

Design

AdvancedDevelopment

Supplier

Supplier

and

Customer

Analysis andFeedback

Run(test)

Build(Prototypes)

Design

AdvancedDevelopment

N=3 users

N=1000’s users

Naar: Customers as innovators: a new way to create value, Eric von Hippel & Stefan Thomke

Living LabsTraditional

PO

SI

TIO

NIN

G

LIVIN

G

LAB

S

low highMATURITY

designtesting

FOCUS

Prototyping Societal pilots

Market pilots

Testbeds

Living LabsField trials

In-house R&D Open Innovation Platforms Pilots

Source: Ballon, Pierson et al (2006)

Philips Homelab

GigaPort

Arabianranta

BotniaNet

Digitaal Trapveld

Kenniswijk

Kennisnet

INN

OVATIO

NPLA

TFO

RM

DE T

OEKO

MS

T

Need of care services

People delivering care

the care gap

2025- 40% more demand for care- 20% less people to deliver care

People with chronic illness(x 1000) 2003 2025 toenameHartfalen 179 263 47%

Dementie 102 148 45%

Beroerte 229 329 44%

Gezichtsstoornissen 543 779 43%

Coronaire Hartziekten 676 959 42%

COPD 316 438 39%

Artrose 682 929 36%

Ouderdomsdoofheid 534 723 35%

Diabetes 609 807 33%

Reumatoïde Artritis 148 180 22%

Depressie 364 389 7%

Totaal ongeveer 40% stijging!

Bron: Den Hollander, 2006

Need of care services

People delivering care

the care gap

Prevention Wellbeing Care Cure

General practitioners

Homecare

Nursing home

Hospital

Mutual care

Social networks

Social housing

E-care

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TH

REE LIV

ING

LAB

LOC

ATIO

NS

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Monitoring & Sensoring

Meaning & Social connections

TH

E C

ON

SO

RTIU

MAll knowledge institutions- University of Amsterdam- Free University- University of applied sciences- Novay- Waag Society

Most care institutions- Amsta- Cordaan- OsiraGroep- Zorggroep Amsterdam Oost- Puur Zuid- Arkin- InGeest

Most social housing corporations- Cordaan- De Key- Ymere- Stichting eigen haard- Stadgenoot- Rochedale- Alliantie Amsterdam

Client councilsInsurance companiesMunicipality

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Focus

on

Clients

and

professionals

Platform- Exchange of best practices- Focus on what is important- Upscaling

Living Lab- Pilots / user tests- business model tests

Education- The (ICT) skills of the caretakers of tomorrow

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Exchange of ideas and practices

Frontline focus

Profession

Thank you!Martijn.Kriens@iCrowds.net