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Yorkshire Water’s Operational Area
Sheffield
HarrogateYork
Malton
Scarborough
Ripon
Richmond
Hull
Beverley
Skipton
Leeds
Wakefield
DoncasterBarnsley
Rotherham
Bradford
Huddersfield
Our performance commitments to you – the next 5 years
We provide you with
water that is clean and
safe to drink
Drinking water quality compliance*
Corrective
actions
Drinking water quality
contacts*
Stability and reliability factor –
water quality
We make sure that you always have
enough water
Leakage
Water use
Water supply
interruptions*
Stability and reliability
factor – water networks*
Internal flooding
External flooding
Pollution incident
s*^
Stability and reliability
factor – waste water
networks
We protect and improve
the water environment
Length of river improved
Visitor satisfaction
Working with others
Bathing water quality
Land conserved
and enhanced
Stability and reliability factor –
waste water quality*
We understand our impact
on the wider environment
and act responsibly
Energy
generation
Waste diverted from landfill
We provide the level of customer
service you expect and
value
Quality of customer service (SIM)
Service commitment
failures
Overall customer satisfacti
on
We keep your bills as
low as possible
Number of people who we
help to pay their bill
Value for
money
Bad debt*
Commitment to improve performance from 14/15Financial incentive
297.1297.1 297.1 292.1 287.1
Ml/d
141.5142.6 140.4 139.3 138.3
l/h/d
99.9699.96 100 100 100
%
66 6 6 6
No.
812010131 6108 6108 6108
No.
-- - - STABLE -- - - STABLE-- - - STABLE
12.8113.63 12.00 12.00 12.00
Mins/prop
6224
8237
4211
2211
0211
No.
1036310125 10487 10487 10487
Incidents
18981877 1919 1919 1919
Incidents
1212 12 12 12
%
9494 95 95 95
%
-- - - 440km
QualQual Qual Qual QualSurvey
33 3 3 4No.
1515 15 15 15No.
-- - - 11,736Ha
-- - - STABLE
From 14/15
-- - -
From AMP5
-- - -
From AMP5
-- - -
From AMP5
3.163.16 3.16 3.16 3.16
%
-- - - -
Publish
Updated: 18 December 14
Open Data @ Yorkshire Water Objective & Deliverables
Yorkshire Water Open Data
Policy
Data Dive eventWater Use
Open Data awareness sessions
Objective – Introduce the concept of Open Data to Yorkshire Water, its benefits, potential and opportunity
Open Data @ Yorkshire Water Challenges
• Centre for Protection of National Infrastructure (CPNI) guidelines
• Data Protection Act• Brand reputation• Challenge from action groups
Outcomes, measures, commitments and incentives – the next 5 years
We provide you with
water that is clean and
safe to drink
Drinking water quality compliance*
Corrective
actions
Drinking water quality
contacts*
Stability and reliability factor –
water quality
We make sure that you always have
enough water
Leakage
Water use
Water supply
interruptions*
Stability and reliability
factor – water networks*
Internal flooding
External flooding
Pollution incident
s*^
Stability and reliability
factor – waste water
networks
We protect and improve
the water environment
Length of river improved
Visitor satisfaction
Working with others
Bathing water quality
Land conserved
and enhanced
Stability and reliability factor –
waste water quality*
We understand our impact
on the wider environment
and act responsibly
Energy
generation
Waste diverted from landfill
We provide the level of customer
service you expect and
value
Quality of customer service (SIM)
Service commitment
failures
Overall customer satisfacti
on
We keep your bills as
low as possible
Number of people who we
help to pay their bill
Value for
money
Bad debt*
Commitment to improve performance from 14/15Financial incentive
297.1297.1 297.1 292.1 287.1
Ml/d
141.5142.6 140.4 139.3 138.3
l/h/d
99.9699.96 100 100 100
%
66 6 6 6
No.
812010131 6108 6108 6108
No.
-- - - STABLE -- - - STABLE-- - - STABLE
12.8113.63 12.00 12.00 12.00
Mins/prop
6224
8237
4211
2211
0211
No.
1036310125 10487 10487 10487
Incidents
18981877 1919 1919 1919
Incidents
1212 12 12 12
%
9494 95 95 95
%
-- - - 440km
QualQual Qual Qual QualSurvey
33 3 3 4No.
1515 15 15 15No.
-- - - 11,736Ha
-- - - STABLE
From 14/15
-- - -
From AMP5
-- - -
From AMP5
-- - -
From AMP5
3.163.16 3.16 3.16 3.16
%
-- - - -
Publish
Updated: 18 December 14
* changed at FD^ financial incentive is for cat 3s (lower number)
Water Saving Packs – part of current strategy
Free Water Saving Packs– Flushsaver - Saves 1.2 litres everytime you flush,
that's around 5,000 litres a year.– Showersave - Regulate your shower to just 8 litres of
hot water a minute.– Tap Inserts - Reduce the flow of water from your taps
by up to 70%.– Shower Timer - Spend 1 minute less in the shower
and save up to £100 a year.
https://www.yorkshirewater.com/about-us
Datasets for the Water Challenge Data Dive
• Customer meter data• Daily meter read data for a small area• Domestic consumption monitor (non metered customers)
All anonymised
Additional Open Data Sets
• ODI Leeds has compiled a stream of open data sources to compliment those provided by Yorkshire Water
• Accessible via our public DropBox folder• Themes revolve around water e.g. Drinking Water
Inspectorates and data relating to weather• Sources:
– DEFRA– Met Office– GOV.UK– Centre for Ecology and Hydrology
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