Written communication final

WRITTEN

COMMUNICATIONANBUSELVI R

AMIRTA INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT

DEFINITION

Communication is the process of transmitting ideas, information, and attitudes from the source to a receiver for the purpose of influencing with intent".

COMMUNICATION PROCESS

Basic Elements of Communication Model

Source, message, channel, receiver, effect, feedback and more. The communication process remains basically the same for interpersonal and mass communication.

TYPES OF COMMUNICATION

Verbal communication

Non verbal communication

Verbal communication- Meaning

Verbal communication involves using speech to exchange information with others.

We are usually communicate verbally in face-to-face conversations.

VERBAL COMMUNICATIONTYPES EXAMPLES

Oral communication Dialogue, discussion between two people, telephone calls.

Visual communication

Written communication

Electronic communication

Maps, graphic, traffic signals, advertisement.

Memos, letters reports, papers.

Computer, modem, telephone fax, E-mail

Non-verbal communication

Such as body movement facial expression, Body language and voice etc.

FACIAL EXPRESSION

BODY LANGUAGE

FACTORS AFFECTING THE COMMUNICATION

Written communication

Communication is the process of transmitting ideas, information, and attitudes from the source to a receiver for the purpose of influencing with intent“ by written is called written communication.

STEPS INVOLVED IN WRITTEN COMMUNICATION

Planning- logic thing should list out. Writing- rough writing (what did you have

think?) Drafting- correction and rewriting Editing - removing unwanted or add more

information. Final writing

Faults or mistake during writing

VerbosityLanguageClarityUsing – too much of words

Advantage of written communication Easy to record maintenance. We can edit the subject and frame the proper

material. We can refer, develop our self. It helps to create new ideas. Message –clarity. It helps to remember. It is useful to legal actions- written material.

THANK YOU