NOMMA Shift Happens Presentation - Short

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Very abbreviated version of Jim's presentation to NOMMA in Feb 2012 as their keynote speaker. This presentation was about Shift Happens (Change Management).

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Thriving On Change

James Feldman

©2012 James FeldmanAll rights reserved.

don’t follow the crowd

retain individuality

your industry is not immune

it’s time for a shift

it’s time for innovation

dominate your universe

a single customer shifted

keep it simple

if it’s not broken, break it

in the past you may have weathered the storm

today may be different

create a body scan of your business

NOMMA members maybe feeling the effects

time to choose another direction

exceed expectations

engage technology

MacBook pro
Type faces needto match

is there an app for that?

some pains you can’t cure

you are in the center of change

Terry Barrett & Roger Carlsen offer their services to NOMMA members.

listen = learn

knowledge is free wisdom comes from experience

“If it had not been for NOMMA we might have been out of business”.

change how customers think…

NOT what they buy.

logic makes people think

emotions make people act

“NOMMA is a strong fraternity, without trade secrets.”

some have diversified

“I build hydraulic tanks and selldirectly to my customer, thus avoiding Cash Flow issues associated with being a subcontractor.”

use this shift as a new business model

time is money

what am I doing differently tomorrow that will obtain better results than I achieved today?

question everything

keep focused on your

the achievement of your vision resides in their level of contentment with your solutions

the biggest challenge is the rate of change and resistance to it

“In D.C. area they don’t have a big demand for ornamental work. Had to layoff staff after 30 years in business.”

Patti Koppers

keep your promise

in the past 20 years

profit margins cut in half

are you Bloomingdales or Walmart?

“High End Retailers Report Strong Profits, but Walmart Still Struggles.” New York Times

don’t reduce your price

focus on service

change is the key to success

Cash flow is a big issueNormally no deposits upfront. 60+ payment is now the normal. Retention game 10% is held.

status quo no longer works

make traditionalists squirm

genuine wins. uncommon wins.

original wins.

what am I doing differently tomorrow that will obtain better results than I achieved today?

Consider Barter

=

don’t waste energy on emotions

spend energy on solutions

take more risks

stop ‘shoulding’ all over yourself

become extraordinary everyday

experts have their knowledge in order

Talk To Me

LinkedIn: www.linkedin.com/in/jamesfeldman

Twitter: @ShiftHappensNow

Hashtag: #shifthappens

www.shifthappens.com