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Thriving On Change James Feldman ©2012 James Feldman All rights reserved.

NOMMA Shift Happens Presentation - Short

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Very abbreviated version of Jim's presentation to NOMMA in Feb 2012 as their keynote speaker. This presentation was about Shift Happens (Change Management).

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Page 1: NOMMA Shift Happens Presentation - Short

Thriving On Change

James Feldman

©2012 James FeldmanAll rights reserved.

Page 2: NOMMA Shift Happens Presentation - Short

don’t follow the crowd

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retain individuality

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your industry is not immune

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it’s time for a shift

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it’s time for innovation

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dominate your universe

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a single customer shifted

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keep it simple

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if it’s not broken, break it

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in the past you may have weathered the storm

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today may be different

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create a body scan of your business

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NOMMA members maybe feeling the effects

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time to choose another direction

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exceed expectations

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engage technology

MacBook pro
Type faces needto match
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is there an app for that?

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some pains you can’t cure

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you are in the center of change

Terry Barrett & Roger Carlsen offer their services to NOMMA members.

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listen = learn

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knowledge is free wisdom comes from experience

“If it had not been for NOMMA we might have been out of business”.

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change how customers think…

NOT what they buy.

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logic makes people think

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emotions make people act

“NOMMA is a strong fraternity, without trade secrets.”

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some have diversified

“I build hydraulic tanks and selldirectly to my customer, thus avoiding Cash Flow issues associated with being a subcontractor.”

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use this shift as a new business model

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time is money

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what am I doing differently tomorrow that will obtain better results than I achieved today?

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question everything

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keep focused on your

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the achievement of your vision resides in their level of contentment with your solutions

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the biggest challenge is the rate of change and resistance to it

“In D.C. area they don’t have a big demand for ornamental work. Had to layoff staff after 30 years in business.”

Patti Koppers

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keep your promise

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in the past 20 years

profit margins cut in half

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are you Bloomingdales or Walmart?

“High End Retailers Report Strong Profits, but Walmart Still Struggles.” New York Times

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don’t reduce your price

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focus on service

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change is the key to success

Cash flow is a big issueNormally no deposits upfront. 60+ payment is now the normal. Retention game 10% is held.

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status quo no longer works

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make traditionalists squirm

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genuine wins. uncommon wins.

original wins.

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what am I doing differently tomorrow that will obtain better results than I achieved today?

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Consider Barter

=

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don’t waste energy on emotions

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spend energy on solutions

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take more risks

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stop ‘shoulding’ all over yourself

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become extraordinary everyday

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experts have their knowledge in order

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Talk To Me

LinkedIn: www.linkedin.com/in/jamesfeldman

Twitter: @ShiftHappensNow

Hashtag: #shifthappens

www.shifthappens.com