How do you fit millions of people into an event safely?, by Intergraph

British Cartographic SocietyBritish Cartographic Society

Ralph DimentMarketing Manger, Western EuropeMarketing Manger, Western Europe

THE ROLE OF GEOSPATIAL TECHNOLOGY IN THE SAFE & EFFECTIVE DELIVERY OFEFFECTIVE DELIVERY OF MAJOR EVENTS

Major Events – Unique Challenges

Scale

O i ti l C l itOrganisational Complexity

Risks

Balancing Conflicting Requirements

Visibility - Prestige, Reputation, Future OpportunitiesVisibility Prestige, Reputation, Future Opportunities

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Scale

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Organisational Complexity

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Major Event Security – A Critical Balancing Act

“The Games are an event based on integration and not a public disturbance.The presence of the police should be felt strongly but in a discreet manner, and it should be alert to respond quickly to any type of occurrence”occurrenceJosé Hilário Nunes de MedeirosCoordinator for Security of the 2007 Pan American Games, Rio

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Real Time Operational Decision Support and Mobilisation != GISMobilisation ! GIS

“The man that has invested everything in a hammersees every problem as a nail”y p

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EISEC / ALSECAddress & Mobile Phone Location

TETRAStatus & SDS messaging

via TETRA or other systems

AVLS / APLS

Phone Location messaging other systemsC

AD

)

RostersPlanned Resources

I/CADMobile DataI/CAD or 3rd Party Mobile Data systems

HRPersonnel info at

ch (C

Incident and Resource

Automatic PagingDispatch & ad-hoc

(skills, training, etc)

Dis

pa

3rd Party SystemsIncidents to/from Management

External Searches

Automatic checks Aid

ed

Incidents to/from systems

ICCS

(People & Properties, etc.PNC, ANPR, etc.)

Calltakingmpu

ter

DispatchingTelephony & Radio integration

ICCS

C ll Hi t

Call Handling & Incident Creation

Calltaking

Com Resource

Management

Dispatching

• Caller History• GIS Integration• Aerial Imagery

• Automatic Alerts• Triage (ProQA) • One seamless system

• C&C calling ICCS functions• ICCS calling C&C functions

• Automatic Resource Recommendations• Predictor

•Status Messaging•Automatic Alerts• AVLS

Log Data

Copy Changes (iBackup)

Normal/Steady State

SQL ServerPrincipal DB

SQL ServerMirror DB

Training DBArchive DBInterface A Interface BSQL Server

WitnessPrimary data centre

LAN/WAN

Witness

Users Update Data

Secondary data centre *

Data

Site BSite A

ICCS TETRAGateway

Radio Gateway

Airwave

Copy Changes (iBackup)

Log Data

Principal Database Failure

SQL ServerPrincipal DB

SQL ServerMirror DB

Training DBArchive DBInterface A Interface BSQL Server

Witness

SQL ServerPrincipal DB

SQL ServerMirror DB

Primary data centre Secondary data centre

LAN/WAN

Witness

Users Update DataData

Site BSite A

ICCS TETRAGateway

Radio Gateway

Airwave

Building and Exploiting The Common Operational PictureThe Common Operational Picture

Access ControlTelephone Radio

Mapping DataVideo Surveillance

Personnel &Asset Data

Telephone, Radio, Voice Recorder

Controls

Radio SystemData Intelligent Video

Telephone Data Sensor Data

The COP Includes Real Time, Bi-directional Interaction With Diverse Data Sources10

A lot of applications needed (most of them including GIS technology )(most of them including GIS technology…)

Explosives Indoor Air Weather Hurricane River Spill Chemical Vulnerability

Common Operating Picture Social Network Incident Log Dispatch Resources SOPs

W t A ti P l P Pl P it I ti ti LWarrants Accounting Personnel Pre-Plans Permits Investigations Lessons

Maritime Sensors Detection Unmanned Aerial Biometric ID Iris Scan Video Analytics

Maximise the Time / Opportunities for Applying GI in Decision Support to Improve OutcomesGI in Decision Support to Improve Outcomes

AvaIn Response Relevant &

A tailabilfo N

e

Options Accurate Information

Automated Lookupslity of eded Integrated Alarms & Sensors

Dynamic data sharing/integration

Elapsed Time From IncidentPredictive Analysis & Modelling

Elapsed Time From Incident

ISEC - Automatic call logging and positioninggg g p g

Quantified Benefits of AutomationQuantified Benefits of Automation

Pre-Alert information and improved location database within I/CAD has improved our response in Call Answering improved our response in Call Answering.

Great Western Ambulance Service NHS Trust Call Handling % 2008-0909

95

100

80

85

90

CallHandling

65

70

75%

Linear(CallHandling

60

/07/

2008

/08/

2008

/09/

2008

/10/

2008

/11/

2008

/12/

2008

/01/

2009

/02/

2009

/03/

2009

/04/

2009

/05/

2009

/06/

2009

Handling%)

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06/

06/

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Map view (4)

CCTV Cameras Location

Hover-over tooltips& Actions

Location

BC101

BC101

BC101

BC101BC101 BC101

BC101

AVLS & AutoStatus

SOPS - A “City inside the City” SPEVFEMS Event’s Virtual Response AgencySPEVFEMS Event s Virtual Response Agency

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Extending the COP into 3 and 4D

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Simulated Exercises - Warfighter Protection Lab

Force ProtectionOpen Architecture+ E911 System =

Hybrid Virtual / Live Simulation

Suspects in Treeline

p“Environment”

yEnvironment

E i ti f f i l tiExisting force-on-force simulations

911 / EOC•Tabletop exercise support•Sensor deployment optimisation

UGV / UAV / Sensor Models

Typical metrics

p y p•SOP review & development

• Threat Detection Time / Effectiveness• Threat Response Time / Effectiveness• Casualty Control

Typical metrics produced by exercises•Computer aided dispatch

•Emergency response information sharing

•GIS mapping tools

2D & 3D Visualisation

Casualty Control• Threat Neutralisation• Communication Effectiveness

•GIS mapping tools•Decision support tools

Public information feeds – 2006 World Cup

And finally.... It’s not all one-way

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