DSS instructor orientation Aug 2012

DSS INSTRUCTOR ORIENTATIONAUGUST 2012

PANEL: Jennifer Pryor, Training Coordinator Jay White, CEU Contact Annette Kelley, DSS, Division of Licensing Programs Dr. E. Ayn Welleford, Department of Gerontology Chair

AGENDA

1. Introductions2. What works well and what needs improved

upon 3. Training Requirements and Preparation4. Items for Clarification

1. CEU’s 2. VABLTC Credits for Administrators

5. Changes for Fall 1. Sign-In Procedure2. Promotion of the DoG3. Certificate in Gerontological Leadership

AGENDA

1. Introductions2. What works well and what needs improved

upon 3. Training Requirements and Preparation4. Items for Clarification

1. CEU’s 2. VABLTC Credits for Administrators

5. Changes for Fall 1. Sign-In Procedure2. Promotion of the DoG3. Certificate in Gerontological Leadership

WHY ARE WE HERE TODAY?

•Networking• Idea Sharing• Best Practices• What’s New in the DoG?

AGENDA

1. Introductions2. What works well and what needs improved

upon 3. Training Requirements and Preparation4. Items for Clarification

1. CEU’s 2. VABLTC Credits for Administrators

5. Changes for Fall 1. Sign-In Procedure2. Promotion of the DoG3. Certificate in Gerontological Leadership

2. WHAT WORKS?

Instructors who are

Engaging/Interactiv

e Knowledgeabl

e

Resourceful

Professional

Thorough

Approachable

Person-Centere

d

“Wonderful Instructor! Used a very interactive approach.”

“Instructor is very personable, interesting, and helpful.”

“Instructor utilizes the entire group to get everyone engaged in discussions.”

“Instructor is very professional and knowledgeable.”

“Instructor helps illustrate key points by providing additional, relevant research materials and assessments or other tools to be utilized by the participants.”

WHAT WORKS FOR YOU?

When you attend trainings or seminars, what qualities do you prefer the speaker to have?

Discuss strategies that you use to get participants actively involved.

How do you create an interesting training for the participants?

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AREAS WE CAN IMPROVE

• “Waiting for late people at the start and lunchtime – Rude for the prompt.”

• “Breaks were too long, making it more difficult to refocus again.”

Time Management/Organization

• “Instructor asks questions that handout clearly answers.”• “Jumped around a lot, sometimes hard to follow, when

stating something we needed to write down – spoke fast.”

Thorough Preparation

• “He used ‘elderly, old lady/man, or old people.’”

Recognizing Ageist Language/ Using Person-Centered Language

Comments about

Areas for Improvement?

Are there other areas you feel need to be improved or expanded upon

during these training opportunities?

Are there any areas where we can

support and assist you?

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AGENDA

1. Introductions2. What works well and what needs improved

upon 3. Training Requirements and Preparation4. Items for Clarification

1. CEU’s 2. VABLTC Credits for Administrators

5. Changes for Fall 1. Sign-In Procedure2. Promotion of the DoG3. Certificate in Gerontological Leadership

WHAT YOU NEED AS INSTRUCTORS:

“In the past, I felt we received new curricula with too little time to prepare. Example: when Nutritional Needs was presented, I didn’t get the trainer notes until the day before the training, I believe it was Mental Health II, I had the materials for only one week before the training date.”

“It is not always reasonable to hit the 6 hour training mark when there is not enough material to use. If the trainings had additional case studies or group activities, we could expand. In general if there are only 30-50 slides, there will be an approximately 4 hour workshop. If there are above 50 to 75 slides, it is reasonable to use the whole 6 hours with breaks.”

“The most important variable is the class participation – the questions they ask and how engaged they are. Typically, the more engaged the class participants are, the longer the class. I always cover everything on the slides/Trainer’s Notes and sometimes finish sooner than the 6 hours.”

“Sometimes there is simply not enough material”

Let us know when you don’t

receive your materials in

time

Prepare in ample time to let us know

when you need additional materials.

YOUR RESPONSIBILITY

AS INSTRUCTORS

It is your responsibility to seek additional materials. (This is why you have library access!)

SUCCESSFUL STRATEGIES

From your experience, what do you find are the most useful ways to extend the curriculum?

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HOW DO YOU PREPARE?

“Review materials and trainer notes”

“Research additional information”

“Do an internet search to see if

there is any recent news on the subject”

“Look up the references (when

provided) for clarification”

“I do practice presentations”

“Take notes on any item I want to emphasize”

Supplement with your own experience

and outside research.

WHAT DO YOU THINK?

Participants said that they prefer trainers who are thorough. How can we support you in preparing enough to meet this standard?

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AGENDA

1. Introductions2. What works well and what needs improved

upon 3. Training Requirements and Preparation4. Items for Clarification

1. CEU’s 2. VABLTC Credits for Administrators

5. Changes for Fall 1. Sign-In Procedure2. Promotion of the DoG3. Certificate in Gerontological Leadership

CLARIFICATION: CEUS0.60 credit/$10 check or money order for processing fee

Transcripts• Downloadable CEU transcript from www.ceu.vcu.edu.

Forms• Each participant will receive a form in his or her training folder. These

forms must be filled out completely and legibly the day of the training.

No Payment?• Participants must mail it into the Department of Gerontology as soon as

possible.

QUESTIONS ABOUT CEU’S?

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CLARIFICATION: ADMINISTRATOR CREDITS

• These trainings meet 18VAC95-30-70 B of the Regulations Governing the Practice of Assisted Living Facility Administrators: "In order for continuing education to be approved by the board [LTCA], it [the training] shall be related to the domains of practice for residential care/assisted living and approved or offered by NAB, an accredited educational institution, or a governmental agency.“

• Certificate of Attendance adequately satisfies this regulation.

• For additional information, please contact the Virginia Board of Long Term Care Administrators at (804) 706-5700.

QUESTIONS ABOUT ADMINISTRATOR CREDITS?

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AGENDA

1. Introductions2. What works well and what needs improved

upon 3. Training Requirements and Preparation4. Items for Clarification

1. CEU’s 2. VABLTC Credits for Administrators

5. Changes for Fall 1. Sign-In Procedure2. Promotion of the DoG3. Certificate in Gerontological Leadership

CHANGES FOR FALL: SIGN IN PROCEDURE

REGISTERED PARTICIPANTS

• Upon arrival participants will now only be required to sign in with their signature next to their name and name of facility. They will also be requested to provide an email address.

• Any substitutes or changes must be noted.

• Pre-registered participants will receive their certificate of attendance after the training ends.

UN-REGISTERED PARTICIPANTS

• Must fill out a registration form prior to signing in.

• Include payment.• Certificates of Attendance

will be mailed to each late registrant after the training provided that they have paid the $15 registration fee.

SUGGESTIONS FOR SIGN-IN PROCEDURE

What is your preferred method for completing this initial task?

Is there anything that would help make this process easier for you?

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CHANGES FOR FALL: DEPARTMENT PROMOTION

Effective Promotion of the Department of Gerontology

• Ensure participants know about our graduate level Masters and Certificate in Aging studies programs

• Department brochures will be sent along to be made available to anyone interested.

• New Continuing Education Certificate in Gerontological Leadership (CGL; brochures available soon)

• http://www.agewellva.com/

QUESTIONS ABOUT DEPARTMENT-RELATED INFORMATION

How do you currently inform participants about the programs offered at the VCU Department of Gerontology?

Do you have any questions about the programs that we discussed?

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WRAP UPQUESTIONS AND COMMENTS

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CONTACT

JENNIFER PRYOR PRYORJM@VCU.EDU

JAY WHITE WHITEJT2@VCU.EDU

DEPARTMENT OF GERONTOLOGY804-828-9060HTTP://WWW.SAHP.VCU.EDU/GERONTOLOGY/

DEPARTMENT OF SOCIAL SERVICESHTTP://WWW.DSS.VIRGINIA.GOV/